Maynegasheating Reviews 

332
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently needed help with a water system issue that I knew very little about. Having had contact with Mayne Heating on a different matter some years back, I decided to get in touch again. The... See more

Company replied

Rated 5 out of 5 stars

Taking out an old gas fire, capping off the supply & disposal of old unit. Booked an appointment with ease, arrived earlier than the alloted time which suited me. Very professional, job completed w... See more

Company replied

Rated 5 out of 5 stars

Called Darren after boiler started leaking and shorted our electrics. After explaining our options and what needed to be done, Darren managed to fit us in at very short notice because we were without... See more

Company replied

Rated 5 out of 5 stars

We called mayne gas heating as our boiler wasn’t working. We have used them before & yet again they got the problem sorted quickly & efficiently. They were extremely helpful on the phone & we had an... See more

Company replied

Company details

  1. Plumber

Written by the company

Professional Gas Safe Registered Plumbers & Heating Engineers. Experts in the installation, service and repair of domestic & commercial gas boilers. Founded in Grimsby in 2004, Mayne Gas Heating Ltd has grown into the areas most recognisable plumbing brand with a reputation for quality and customer service. Based in the centre of the town, we cover the home town, Cleethorpes and surrounding area as well as Immingham and the south bank. We cover the east coast as well including Mablethorpe and everywhere in between. We are currently the only plumbing company in the county to be accredited by North East Lincolnshire Trading Standards Office as a member of their "Buy with Confidence" customer feedback platform. To further confirm our commitment to high standards of procedure, health & safety and environmental awareness we hold the internationally recognised ISO9001, ISO14001 & ISO45001 accreditations. We also hold the Safety Systems in Procurement (SSIP) accreditation SMAS Workplace. SSIP not only demonstrates, but proves, that we only use ethically sourced materials from sustainable supplies and our waste products are disposed of appropriately by the correct recycling agencies. We are MCS accredited and a member of RECC for the installation of Air Source Heat Pumps. You can claim your £7500.00 BUS grant with us. We give fast response to broken down boilers and plumbing problems and free quotations for new or replacement high efficiency boilers and heating systems. Mayne Gas Heating are approved installers for Vaillant and Worcester Boilers, the top two manufacturers of heating products in the UK. Come to the experts!


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(332)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb experience and very professional…

Superb experience and very professional from the first phone call to the completion of a new boiler and water tank installation. This was the first time using this company and would not hesitate to use them in the future ,i can not praise them enough .Excellent advice from Darren and top notch work from both Charlie & George great guys and very hard working. Thank-you all very much.

November 20, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much indeed for this top notch 5 star review Mr Metcalfe, it is very kind of you to post such enthusiastic feedback and a joy to read. We look forward to working for you again soon.

Rated 5 out of 5 stars

New Boiler Installation

In this day and age I get inundated with requests for review no matter what you've bought and I must admit I ignore most of them! However, I am quite happy to do one for Mayne Gas Heating Ltd. as I have used them for a number of years, mostly for boiler servicing and minor plumbing jobs and have been very pleased with the service they have provided, but this time it was for a full boiler replacement. Sensibly, I got 2 other quotes, which were around the same price, with both companies recommended a larger boiler. Darren from Mayne gave us very good advice saying that this was not necessary and that a smaller one would be more than sufficient. He also advised us about building regulations regarding where the flue came out through the wall near a window that could be opened and how to resolve the problem, which the other 2 never mentioned! When his team turned up to start the job they were bang on time, very courteous and considerate, making sure they minimised any mess and clearing up after they finished. They made sure I was completely happy with everything before leaving and was impressed with the fact the company looked after all the necessary paperwork to get the boiler registered and the guarantee. I am more than happy to recommend Mayne Gas Heating Ltd!

November 7, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you for this spectacular review Mr Horwood! It has been our pleasure to work with you over the years. I have passed these comments on to all involved. They were more than pleased to hear them.

See you next year for the annual service!
Mayne Gas Heating Ltd.

Rated 5 out of 5 stars

very professional and friendly service

very professional and friendly service, reasonable price and even cleaned up after themselves. I would recommend Mayne Gas Heating Ltd to everyone.

October 18, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much indeed for this very positive feedback, it is kind of you to post it and we appreciate your time.

Rated 5 out of 5 stars

Quick response

Quick response, easy to deal with, fair price & job carried out with out any issues. Good communication on time off arrival, highly recommend this company.

September 11, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much indeed for this great review Mr Gray, it is encouraging to receive such positive feedback. We look forward to helping you again soon.

Rated 5 out of 5 stars

clean

clean, polite, job done

August 26, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much indeed for your 5 star vote Mr Nuttall, it is very much appreciated and welcome. We look forward to working for you again in the future.

Rated 5 out of 5 stars

They are my go to company for anything…

They are my go to company for anything gas related. Easily made appointments, on time, good work and a great price.

July 8, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you for this fantastic review Mrs Davies, it is always a pleasure to work for you and your loyalty is very much appreciated.

Rated 5 out of 5 stars

Always a great service and would…

Always a great service and would thoroughly recommend them to anybody

September 13, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you for the 5 stars Mr Smith, it is very generous of you to take the time to post such a positive and encouraging review. We appreciate your continued loyalty, it is our pleasure to be of service.

Rated 5 out of 5 stars

Excellent service

Prompt, friendly, efficient and gave really useful advice.the charge was reasonable would definitely recommend and use this service again a

August 12, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much for this very positive feedback Mrs Churchill, we appreciate you taking the time to post it. It was our pleasure dealing with you and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Boiler Annual Service

The boiler was fitted by Mayne team 2 years ago and since installation they do send annual reminder to me (which helped me to keep track of it as without the reminder I would have probably forgot about it) contact them to arrange the service. Everything went smooth and engineer arrive on time. Nothing to fault on

August 12, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you for the positive review Mr Chung, it is very kind of you to post such good comments online and we appreciate it.

Rated 5 out of 5 stars

Highly recommend

Found a company that came when they said they would on time ...quoted price and turned up on that day .....work men were both polite and knew their jobs well, carried out work to a very professional standard, cleaned up before leaving ..Highly recommend ...Thank you all including polite and helpful receptionist.

July 8, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much indeed for this great review, I dont think you missed anyone out! It is generous of you to take the time to post this online and we are grateful.

Rated 5 out of 5 stars

New Boiler and Hot Water Tank Replacement

Darren’s team carried out the replacement of my old boiler and hot water tank. The new boiler and tank were installed into the loft as originally, we had a traditional boiler and hot water cylinder in an airing cupboard. I have to say that the installers did an excellent job and were very polite and respectful during the work, which took almost 3 days.
I would highly recommend them to anyone wanting some heating and plumbing work. Very neat job, and the system work a treat now. So far, I have noticed that the new system is costing about 2/3rds that of the original system so that’s great. Many thanks to the installers.

August 21, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you so much for this very positive review, it is very kind of you to post it and it is good to know our efforts do not go un-noticed. It is great news that the new system is already paying for itself!

Rated 5 out of 5 stars

a first class boiler service from mayne gas grimsby…

a first class boiler service from starting with the office staff in arranging the service in a very professional manner,to the engineer who serviced the boiler.all the accompanying documentation and billing done in a very efficient way.most impressed with all aspects.highly recomended

August 9, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much for posting this great five star review Mr Neave, it’s very kind of you to do so. We appreciate all feedback and look forward to seeing you again next year.

Rated 5 out of 5 stars

A great experience with a professional…

A great experience with a professional team from start to finish.
Home boiler fitted, with lots care and attention to detail, throughout.

August 8, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you for this great review, it is kind of you indeed to take the time to post it and it is very much appreciated.

Rated 5 out of 5 stars

If Carlsberg did Gas Heating Engineers…

If Carlsberg did Gas Heating Engineers they'd be the best in the world... and probably just like Mayne Gas Heating staff!!

From my initial phone call to the company about a potentially serious heating problem, Mayne couldn't have been better. The office staff were very helpful and quickly arranged an appointment for Darren to come and review the issue. The very next day he came to see us, looked at the system, explained the problem and a choice of solutions, taking the time to go through the detail. The next day a fully costed quotation arrived and a couple of additional questions from me answered. A mutually convenient date was agreed for the work to be carried out the next week and 'The A Team' duly arrived. Over the next two days the two engineers arrived on time, worked full days, explained any complications/issues that they found during the work and were generally a delight - as well as being professional and experienced staff. The work was carried out with minimal disruption and any mess was promptly cleaned up as they worked through the system. They were obviously highly experienced and qualified engineers and we were left feeling that we had our aging heating/water system was in the best shape possible - and at a cost that was excellent for the complexity of the work that had to be carried out. I have already engaged Mayne to carry out some further work and won't hesitate to recommend them to anyone.

August 2, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Wow! I dont know if I can ever thank you enough for this gobsmacking review Mrs Reeve! We very much appreciate this stunning feedback and it was our absolute pleasure to work for you and resolve the long standing issue that was bothering you. I have passed your comments on to all concerned, who were equally as thrilled to read them as myself. We look forward to working for you again soon!

Rated 5 out of 5 stars

The work was completed on time and the…

The work was completed on time and the engineer was efficient and polite.

July 8, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you for taking the time to post this 5 star review Mr Smith, it is kind of you to publish it. We look forward to working for you again soon.

Rated 5 out of 5 stars

We called Mayne to check our boiler…

We called Mayne to check our boiler with a problem, they came the next morning exactly on time & within the call out hour the problem was solved! Very friendly & efficient as always. We have Mayne to service our boiler annually & highly recommend them for all plumbing & heating work

July 26, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much indeed for this 5 star recommendation, it is kind of you to voice it. We appreciate your time.

Rated 5 out of 5 stars

We received an incredible service from…

We received an incredible service from Maynes.

They came out promptly and assessed our boiler, gave a competitive quote for a new one and arranged a fast installation. The two gentlemen who came and fitted the new boiler are a credit to the company. They were so lovely, polite and funny which was a tonic for my disabled husband. They weren't even phased by our miniature ponies!!! (We have huge dogs).

Would recommend Maynes to anyone.

July 18, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much for this wonderful review, it is kind indeed of you to post it and we look forward to working for you again.

Rated 5 out of 5 stars

Always use Mayne

Always use Mayne. Just moved so they came out to check everything and service the boiler. Showed me how everything worked as different to my last home. Excellent as always. Thank you Charlie

May 29, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you so much for not only this great review but also for your continued customer loyalty, which is very much appreciated. I have passed your comments on to Charlie who was happy to hear them!

Rated 5 out of 5 stars

Had boiler serviced arrived on time…

Had boiler serviced arrived on time very pleasant engineer talked us through the service cleaned up has he finished the service have used Mayne gas heating before they fitted the new boiler and have done other jobs for me and will use them again

February 8, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you so much for this 5 star review, it is kind of you indeed to post these positive comments! I have passed your kind words on to the engineer who was chuffed to receive them.

Rated 5 out of 5 stars

New Boiler Fitting

Thank you maynegasheating for an exceptional service fitting my new boiler.It was completed within a day.Your fitters were polite and friendly,and explained how to set up and use the new boiler.All the old equipment was removed and the workplace swept and cleaned.I would recommend this company to any of my friends and relatives.Once again Thank You.

May 2, 2024
Unprompted review
Maynegasheating logo

Reply from Maynegasheating

Thank you very much for your positive review Mr Machon, it was very kind of you to post it online! It was our pleasure working for you and we look forward to helping you again in the future.

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look