I recently needed help with a water system issue that I knew very little about. Having had contact with Mayne Heating on a different matter some years back, I decided to get in touch again. The... See more
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I recently needed help with a water system issue that I knew very little about. Having had contact with Mayne Heating on a different matter some years back, I decided to get in touch again. The... See more
Company replied
Taking out an old gas fire, capping off the supply & disposal of old unit. Booked an appointment with ease, arrived earlier than the alloted time which suited me. Very professional, job completed w... See more
Company replied
Called Darren after boiler started leaking and shorted our electrics. After explaining our options and what needed to be done, Darren managed to fit us in at very short notice because we were without... See more
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We called mayne gas heating as our boiler wasn’t working. We have used them before & yet again they got the problem sorted quickly & efficiently. They were extremely helpful on the phone & we had an... See more
Company replied
Professional Gas Safe Registered Plumbers & Heating Engineers. Experts in the installation, service and repair of domestic & commercial gas boilers. Founded in Grimsby in 2004, Mayne Gas Heating Ltd has grown into the areas most recognisable plumbing brand with a reputation for quality and customer service. Based in the centre of the town, we cover the home town, Cleethorpes and surrounding area as well as Immingham and the south bank. We cover the east coast as well including Mablethorpe and everywhere in between. We are currently the only plumbing company in the county to be accredited by North East Lincolnshire Trading Standards Office as a member of their "Buy with Confidence" customer feedback platform. To further confirm our commitment to high standards of procedure, health & safety and environmental awareness we hold the internationally recognised ISO9001, ISO14001 & ISO45001 accreditations. We also hold the Safety Systems in Procurement (SSIP) accreditation SMAS Workplace. SSIP not only demonstrates, but proves, that we only use ethically sourced materials from sustainable supplies and our waste products are disposed of appropriately by the correct recycling agencies. We are MCS accredited and a member of RECC for the installation of Air Source Heat Pumps. You can claim your £7500.00 BUS grant with us. We give fast response to broken down boilers and plumbing problems and free quotations for new or replacement high efficiency boilers and heating systems. Mayne Gas Heating are approved installers for Vaillant and Worcester Boilers, the top two manufacturers of heating products in the UK. Come to the experts!
2 King Edward Street, DN31 3JD, Grimsby, United Kingdom
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Engineer rang to let me know when to expect him, very polite and efficient. Explained the work and the parts fitted.

Reply from Maynegasheating
Taking out an old gas fire, capping off the supply & disposal of old unit.
Booked an appointment with ease, arrived earlier than the alloted time which suited me.
Very professional, job completed with no issues, wore shoe protectors so there was no mess at all.
Taped up the hole ready for me to board, would book these guys again without question, excellent service & a good price for the work.

Reply from Maynegasheating
First time I've used Mayne. They were round the next day, looked at the problem, gave me possible options and explained them clearly. Decision made, they were on with the job, finished and cleaned up very swiftly. Lovely polite workers. No hesitation in using them again and recommending them.

Reply from Maynegasheating
Having recently moved into a new property, a lot of the systems in the house were ancient and out dated. I discovered that two of the radiators were badly corroded and leaking. The response from Mayne Gas was swift, and the same day I had a helpful and polite visit. I had all the radiators replaced, and the boiler. The task was done efficiently and without undue mess. The engineers were friendly and professional, they did their best to do the job with minimum disruption to me.
Overall very pleased with the experience and service.
A short time after the fitting I saw that there was a small, minuscule leak from one of the water pipes leading into the boiler, the next day they sent some one over to tighten the connections. All good.

Reply from Maynegasheating
Extremely bad experience with this company. We paid upfront at the start of the week for an engineer to fit a shower, we were given an appointment date for the end of the week.
A day before our appointment we were informed that a job of theirs had run over and they had cancelled all their pre booked appointments for that day. They offered an appointment that was inconvenient as the tiler wasn’t ready for the shower fitting that day, hence obviously why we booked the appointment date when the tiling was complete. After that the earliest they could fit the shower would be early the next week, again not possible due to work commitments. Considering we told them we had no other bathing facilities and had already gone a week like this after their engineer dismantled our old shower, we were just informed there was nothing they could do, admitted they had a bigger job on and after complaining that our appointment had been booked and paid for and they had breached their contract with us they just refunded our cash and said they weren’t prepared to work for us. Totally unacceptable, extremely poor customer service, no empathy and was made to feel like my complaint was unjust. A prebooked appointment, paid for upfront and cancelled by Mayne’s the day before in order that they could complete their bigger job, shameful.

Reply from Maynegasheating
Mayne's have recently completed the annual service on our Vaillant boiler.
Charlie, the engineer, carried out a meticulous service and afterwards clearly explained what work had been done and the various readings that he had noted in the service record.
The office staff also deserve a mention as they were helpful and efficient in arranging the service appointment.

Reply from Maynegasheating
Professional as always,courteous engineers and reasonably priced.

Reply from Maynegasheating
Excellent new boiler installation,polite,hardworking and very professional plumbers from intial contact to job completed and in record time. Wish I had contacted them years ago.

Reply from Maynegasheating
Routine annual boiler service. Appointment made for day after I called them. Engineer on time, polite and efficient. Certificate emailed to me the following day. Excellent service at fair price. Thanks!

Reply from Maynegasheating
Came on time, when I required, polite and quickly carried out the service of my boiler. Will use again.

Reply from Maynegasheating
very fast and efficient service, would recommend these people to anyone.

Reply from Maynegasheating
We had our new boiler installed last week what a perfect choice highly recommend this company the guys who came to install it were brilliant very friendly and polite left no mess at all well done guys!!! would advise anyone to use them one happy customer 😊

Reply from Maynegasheating
We had our annual boiler service last week. Shaun arrived in the morning as arranged and completed the job efficiently. He wore a mask and was careful about cleaning up after the job was finished. We are glad we went with Mayne to install and maintain our boiler.

Reply from Maynegasheating
We highly recommend this company. They have just removed our old heating boiler and installed a new one in a different location in the home. Perfect job done. Within a week of accepting the quote worked commenced. Great customer service, friendly and helpful team. Nothing was too much trouble from them, spent time at the end making sure we understood how to use the controls etc.
Very neat and tidy workers, they came on time. Will definitely use Mayne Gas Heating again in the future.

Reply from Maynegasheating
If you need a plumber look no further than Maynegasheating, this company deserve five star plus in all aspects of care ,efficiency ,and customer service. Unlike some companies no job is too small for them to care. I was experiencing trouble with my toilet ,the flush system would not stop so consequently water was running all the time. I contacted my landlord who arranged for this company to come and repair the toilet. Within one hour I was contacted by a very caring lady called Yvette who told me that a plumber would be with me within an hour, in less than this time Jacob arrived ,what a very cheerful and efficient man he is. He diagnosed the problem within minutes of arriving and proceeded to rectify the problem, he carefully explained to me what was wrong and how he was going to repair it. He dismantled the cistern found the fault, and repaired it. He spent time making sure it had stopped leaking and left everything tidy.
I am a very elderly lady and so consequently remember good old fashioned service, what a pleasure to find this still exists. A young man who takes a pride in his work and is a wonderful advertisement for this company. .
If you need help call Maynegasheating you will not be disappointed .

Reply from Maynegasheating
Excellent company to deal with, brilliant workmanship from Jordan,Jacob,Alice and Jake,overseen by Steve and Darren. During the five days we had then with us they were Extremely polite,clean and professional nothing was to much trouble for them. We would highly recommend this company.

Reply from Maynegasheating
Fantastic company all the staff are a credit to the company from the ladies in the office to the fitters.
Had a new combi boiler fitted and they arrived on time and finished on schedule.The fitters were polite friendly and professional at all times.
Thank you.

Reply from Maynegasheating
Needed a new gas fire. Shaun came to check chimney was o.k. and ask what type of fire we wanted, picked fire and got it ordered. When fire came in stock, got a date and time organised. On the day Shaun was prompt, efficient, polite and informative. Very happy with whole job. Highly recommended company.

Reply from Maynegasheating
Excellent service.good price.plumbers very polite and friendly.Will definitely use this company again 😀 Thankyou

Reply from Maynegasheating
Our boiler needed servicing and ignition switch needed replacing, As the boiler is not in its first flush of youth we could.not get the spare part, the engineer was amazing and managed to fix the problem. Prompt service, arrived when he said he would, very helpful and a good job. Will definitely use again and recommend highly.

Reply from Maynegasheating
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