McCarthy Cars UK Ltd Reviews 

I found McCarthy Cars to be very professional and pleasant to do business with.
John McCarthy was very helpful, trusting and not at all pushy.
They had a great selection of cars, all very clean and at reasonable prices.
My trade in and purchase went incredibly smoothly, with all the paperwork being done by McCarthy cars. All I needed to do was the insurance.
I would not hesitate to use, or recommend this dealership.

Wonderful company to deal with, everything answered, extremely helpful and excellent prices

The care ,consideration and careful attention to explaining what buying a car with them entails. This is the first time buying a car from a company that supports you at every point.

Very happy with the service

Great experience with this company. Would definitely recommend them

Communication with the customer is outstanding the vehicle purchased met with the advertised standards and the face to face customer service was friendly and polite

I was looking for a car and l saw the McCathy garage on line. I started reading the reviews and most of the reviews were excellent. However, l rang the garage and explained the car which l was interested to buy. The guy called Steve had a long chat with me. I was really impressed and also the outcome. I did buy my car from them . All was very smooth and he did put a smile on my face throughout the process. I can refer anyone there. Everyone in their office was very nice from the reception to the sales team. I am very impressed.

Cannot fault McCarthy Cars, the sale was handled with complete professionalism and I was kept in the loop with any ongoings. The team and owner should be proud of the business they run and are hired at.

Special mention to Jonathan who sold me my car, true gentleman and helped me pick my car and get it all organised.

Will 100% be buying my next car here

Well worth buying a used Car from.

Everything was alright and it was easy and quick. Great team work. Thanks guys

I bought a Audi A4 on last November
Mr James Mccarthy is the salesman who sell this faulty car to me .⭐ 1 Star – Horrendous Experience at McCarthy Cars Croydon – Faulty Car, Useless Service, and Ongoing Misery

I don’t usually leave reviews, but my experience with McCarthy Cars Croydon has been so appalling that I feel compelled to warn others.

I purchased a used vehicle from them just 6 months ago, and it has been nothing but a nightmare from the very first day. The car had a serious engine issue right from the start. Since then, I have had to return the car five separate times, and three full months of my short ownership have been spent with the vehicle in their garage. That’s half the time I’ve owned the car — completely wasted.

What’s worse is how incompetent and unhelpful their service department has been throughout. Despite repeatedly taking the car back to them, they have failed to correctly identify or resolve the problem. Each time, I’ve been told something different, yet the issue still persists. It’s clear they don’t have the technical knowledge, motivation, or customer focus to sort it out properly.

Every interaction with McCarthy Cars service team has left me more frustrated. There is no urgency, no communication, and absolutely no sense of responsibility. It feels like they are just waiting for the warranty period to run out so they can wash their hands of the issue entirely.

I trusted McCarthy Cars because of their long-standing name in Croydon, but I feel completely let down, deceived, and taken advantage of. They sold me a faulty car, and instead of standing by their product, they have done the bare minimum to help — and even that, poorly.

This has not only affected me financially but has also caused a huge amount of stress and inconvenience. I’ve missed work, rearranged personal commitments, and wasted countless hours dealing with this ongoing issue — and I’m still left without a properly working car.

To anyone considering buying a car from McCarthy Cars Croydon:
PLEASE think twice. Don’t be fooled by their promises or polite salespeople. If anything goes wrong after the sale — and in my case, it did immediately — you will be left on your own with no real support.

This has been, without question, the worst car buying experience of my life.
I’m going to move legally

Was treated warmly and given a lot of information regarding the vehicle I wanted to purchase. Happy for me to view the vehicle and gave honest opinions on what they liked about it.

We delt with Steve who is knowledgeable and helpful and made the whole process easy.

Great experience all round , car was very well presented and I felt Jonathan was knowledgeable about the cars history , honest and not pushy at all.
was offered what I wanted for mine and the transaction was no hassle .

Julian had a lot of patience, answering all our questions. We were dealt with quickly and professionally.

This experience was a great one for me because I had a fabulous and a well knowledgeable and a very courteous sales representative, steve that would recommend my friends and family to he is the greatest

Excellent service, smooth process

The kindest and most patient sales team. They know you by name and face and Maria was so helpful, transparent and knowledgeable.