Meezan Bank Limited Reviews 

I am using this bank from almost 5 years. Now, i face difficulties in login into app. There is some locations restriction as i am in UAE from 2 years.

i opened bank account in g/9/1 is Islamabad 10 days ago and still no confirmation can you able to check etf going on with my account its in karachi company islamabad figure it out soon

I had a frustrating experience with Meezan Bank. They failed to send my new debit card before the old one expired, leaving me stuck at a superstore. They claimed to have called me, but my phone was off, holding the card for over 43 days. When I asked for proof, they provided vague details and suggested going to the banking ombudsman. This lack of professionalism and transparency is disappointing from a bank that prides itself on ethical practices. Meezan Bank thinks Ribah is Haram, but lying is Halal for them. Very disappointing.

Their service is very bad, every time I call them they don't pick up the call, the phone is on hold, I have called 10 to 12 times.

Tried to open a roshan digital account and am based in the UK. Have had to face a female customer relationship manager who is very disrespectful and continuously ignores my communications. We are oveseas Pakistanis trying to invest in Pakistan from overseas. So the intentions are good. But this is the sort of attitude we have to face from our own people. In banks in the UK staff are very polite, curteous and respond to communications. No wonder Pakistan has not progressed!!

I did my transaction to easy paisa account and it was stuck. its almost 25 days passed but no response from bank on complaint inquiry.as per call, it was advised, with in 10 days it will be sorted.
cheap service, I will advise to other people, don't use cheap service, go to other banks.

Complaint Number:#282490

Sab sa ghatiya customer service hai
Jab b call kro bnda busy hta inka
10 15 mnt call e pick ni hti

4 se 5 bar balance karwa chuka hun 🤬
Jab b call karo representative available hi nahi hota .. mujhe toh yeh lag arha hai jaisa yeh overseas bank hain .. puri duniya k account is bank mai ban gaye hain islya koi available nh hota

Having hard time to activate RDA debit card.
Ever time when I call at helpline, they gave me different story like there website down and technical glitches.
I Put complaint via email, there is no answer.

Worst support ever!
Not suitable for overseas Pakistanis
Since the new biometric update I am not able to open my account as I am not living in Pakistan. I have called the support 4 times and they said they will call me but for some reason they couldn’t. I had to do some urgent transactions which I failed to do so.

Its been more than 1 month I am facing this issue

This is so bad non professional service of this meezan bank
No any response of complaints
Using this bank is full of headache

Hi Meezan bank have freeze rs150000 in my account I go to bank so many time no help now I am overseas now I dnt know what to do anymore very poor service when I am in Pakistan every time I go to bank there they told me my amount R150000 will unfreeze with in 24 hours

Very useless bank ever now they updated new finger scan now I'm out of country and I have some urgent trancitions but now they not accept my fingers scan they said not match with nadra what the hell is this very bad useless it's irritating me now if any emergency how should I send money even I didn't check my balance. When I come bank I'll change my bank inshallah

Good service as always. Never had an issue except for once when it was not really their fault because a merchant deducted the amount by mistake which was then reversed but FED was not reversed. However, the quality of service by staff has always been top class. It is also should be considered that this bank is operating in a very backward and third world country so external factors can affect the services. Otherwise, they have made every effort possible to ensure a high quality and quick service to customers.

Meezan Bank call center is rubbish . I spent the whole day calling and waiting. When the representative got connected, I was asked to wait for an hour or two for the call by an agent to fix the problem. I waited fir three hours and no call .Then after 3 hours I called again. After 17 minutes long call, a man received and promised to arrange for an urgent call back by the representative to call back and again and endless wait started. After the lapse of 2 hours now I am fed up of waiting. Your Meezan Bank customer call center service is rubbish. I wad calling ftom abroad ....a very expensive call but your employees neither worth others time nor expenses. I will never deposit money again if this is the standard of your rubbish service.

Pakistan third class service. Meezan bank.
No value of customers time. Apky employees sochity hain hum farig hain jo yahan khaty rahty hain
Chek and balance b Kuch HOTA ha.
Hussainabad l, karachi.
Bakwas service.

worst service ever Customer service bht bht bekaar hy na koi helpline support hy 3 bar call ki 15 15 min wait krwa k khud e call kat jati hy bank Alfalah is faaaar better then this helpline service very very disappointed.

Very bad experience, their process is too long, spam calls, ask you to visit their branch again and again for a simple current account opening.

My experience with Meezan Bank's Roshan Digital Account (RDA) has been extremely disappointing. The account severely limits incoming transactions, making it inconvenient for various financial activities like receiving payments from selling items.

Moreover, the customer service provided by Meezan Bank is subpar, with local branches lacking knowledge and redirecting inquiries to remote relationship managers. This creates a frustrating loop of ineffective communication.

Additionally, the digital banking interface is poorly designed and dysfunctional, often resulting in account lockouts with no straightforward process for resolution. As a foreign customer, accessing support incurs significant international calling charges, with promises of callbacks or text messages frequently going unfulfilled.

Overall, the Roshan Digital Account offered by Meezan Bank is fundamentally flawed and practically unusable. I urge Meezan Bank to address these critical issues promptly and improve both the RDA product and customer service standards.