Meezan Bank Limited Reviews 

171
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers were let down by their experience overall. Customers frequently complain about unhelpful customer support teams, indifferent agents, long response times, and automated systems that force people to waste time without resolving urgent banking problems. Many users also reported that their payments and funds remained stuck for weeks or months, while experiencing severe delays, unexpected charges, and difficulties during branch processes. Reviewers expressed deep frustration regarding blocked accounts, unprofessional branch staff, and the complete lack of practical solutions or communication from management. Some reviewers were happy with the company, explaining that the overall services met their expectations and that professional staff members handled their inquiries efficiently and promptly.

What people talk about most

Customer service

Users describe negative interactions with customer service, noting that support teams are often unresponsive... See more

Service

Reviewers highlight negative aspects of service, expressing deep dissatisfaction with customer support and... See more

Payment

Customers consistently note negative experiences with payment processes and account management. Reviewers... See more

Response time

People report profound frustration and negative experiences regarding response times. Consumers consistently... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This bank provides very poor customer service. There is no live customer care support, and customers are forced to waste time with automated systems. Overall, it has been a very disappointing experien... See more

Rated 1 out of 5 stars

Worst bank and worst customer service , staff keep hanging. Up the calls when trying to chase a request , unprofessional and untrained. Fatway kay name pay bank chala rahay werna inko koi pochay bhi n... See more

Rated 1 out of 5 stars

I had some money transfered to my HBL account 3 days ago and I still haven't received it. I called the helpline to inquire about it, first of all the customer service agent wasn't have enough etiquett... See more

Rated 1 out of 5 stars

Meezan Bank itself is a scammer. My name is Yasir, and I have an account in your Shah Faisal Branch. Meezan Bank blocked my account due to a UBL loan recovery court notice against my father, and they... See more


1.3

Bad

TrustScore 1.5 out of 5

171 reviews

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No history of asking for reviews

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1.3

All reviews

(171)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

Meezaan bank is charging doller rate…

Meezaan bank is charging doller rate 253 when i Call the call center and ask them why there is difference of 26 rupees they said rate is according to meezan bank website and when i chek rates there rate was 227.well ask them to arrange a call with floor manager
So he calls and his attitude was such rude and rubbish he said we don’t know anything and department decides rate i ask them to plz inquire them he said we don’t knw anything so here is so called customer service of a Floot manager.

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

Bunch of thieves and crooks

Bunch of thieves and crooks. If they were in UK I would have sent them in prison.
No checks in Pakistan to put banks like them on leash.
They haven’t sent email beforehand to inform me about increased annual debit card fee.
Cheap bank.

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

Poor Service Pathetic Staff at Tariq Road Branch

They have hired rubbish people in their Tariq Road PECHS Block 2 branch. They don't even know how to open a current account. Please re-open my complaint C000881108. Their complaints department is not even bothering to respond me as I am emailing them from 2-3 days still waiting for the response.

November 15, 2022
Unprompted review
Rated 1 out of 5 stars

Be ware overseas Pakistanis

Be ware overseas Pakistanis ! Don't send your remittance to this bank because they are scammers they will deduct additional amount on your remittance and won't let you even open the complaint when you call the helpline. Then if you try to open the complaint online on their website it will not show up. I regret I chose this worst bank.

March 17, 2021
Unprompted review
Show reviews in all languages. (171 reviews)

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