Mega Motorcycle Store Reviews 

209
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Many active consumers frequently praise the highly competitive pricing and exceptional product quality available across an impressively wide selection of motorcycle gear and accessories. People consistently appreciate the swift shipping times, secure packaging, and exceptionally helpful staff support provided both through their online platform and physical store locations. Some reviewers were not happy with delivery delays, noting that paid next-day shipping sometimes failed to arrive on the expected schedule. Others also mentioned occasional sizing discrepancies, receiving incorrect items, or experiencing minor stock limitations that required subsequent returns and product exchanges.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting items arrive as described and in excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times and... See more

Price

Users describe positive interactions with price, noting brilliant bargains, vouchers, and competitive deals... See more

Service

Customers consistently note positive experiences with service, highlighting a polite, efficient, and reliable... See more

Staff

Consumers find staff to be positive, helpful, and professional. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional Mega Motorcycle Store are genuinely my favourite retailer to buy from. Since buying a suit from their stall at Motorcycle Live in Birmingham, they’ve been the best value retailer to bu... See more

Rated 5 out of 5 stars

Very Impressed with the range of product and prices. For a nominal amount of money I replaved my AGV K3SV helmet for a fraction of the price currently being offered by other vendors, I also then pu... See more

Rated 5 out of 5 stars

Absolutely brilliant service from Mega Motorcycle Store! I ordered a new pair of gloves and they arrived the very next day — super fast delivery. The gloves are excellent quality and exactly what I wa... See more

Rated 5 out of 5 stars

Fabulous quality, super fast delivery and excellent customer service. Price was fantastic (my chosen jacket was half price ☺️) Will 100% be getting g all my bike needs here, just a pitty they're a 3h... See more


Company details

  1. Motorcycle Shop

Written by the company

Mega Motorcycle Store - the UK's largest discount superstore for everything motorcycling related based in Swindon. Selling top brands such as Alpinestars, Shark, HJC, Arai, RST, Richa, Fox, TCX, Sidi, Spada. Everything from Jackets to Trousers, Gloves, Helmets and boots!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

209 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(209)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a motorcycle leather jacket…

Purchased a motorcycle leather jacket from here on Wednesday night, it arrived by Friday morning, excellent and fast service, have been struggling to find my size as they have bought the next gen version out of the jacket now but they had every size available and colours. £100 off as well. Would certainly buy from here again.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service & Warranty Claim

Excellent customer service, similar to another review as MMS helped me claim the faulty RST leather trousers against the manufacturer warranty even after 1 year of purchase. They made the process so easy and were very quick upon new dispatch of RST leather trousers. Would highly recommend to all, will use again in the future.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Helped me claim the faulty RST motorcycle suit against the manufacturer even after 8 months of purchase. They made the process so easy and reassuring. They even arranged a courier service to collect the faulty suit. As soon as the manufacturer had approved of replacing the items with new one for me, they sent the replacement items immediately. In my experience Both Megamotorcycle store and RST are one of the best retailers and manufacturers and would highly recommend to anyone.

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Ollie helped me find the ideal suit

Went in to try on 1 piece suits, not knowing anything about them. Ollie asked my price range, and we had a few test fits. Having found my size we then narrowed down the fit, which varied across brands. Having found none that fit well, we upped the budget and found a really good fit. Ollie was friendly, patient and knowledgeable for what I think was nearly 2 hours! Sadly I didn't make a purchase today, but come pay day I know where my business will go!

November 12, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Ordered some motorcycle jeans through Amazon, on the day they were due to arrive got an email saying order cancelled, refund 5-7 days, very disappointed 😡

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great place to buy your motorcycle kit from

I made a mistake on my trousers order. There was no fuss, no bother, they just sorted it out and sent the right trousers out.
The trousers fit like a glove, great price and very fast delivery. I cant fault mega motorcycle store and can only highly recommend them.
Thank you so much

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Very fast and reliable!

Ordered a few pieces of gear here, jacket and gloves, the jacket didn't fit and refund was almost instant soon as the return arrived and the new size jacket was with me the next day

very fast, excellent customer service and the gear is great!

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Put in an order for some boots that they didn't have in stock, was contacted the next day to be informed and by the end of the morning had a different pair shipped out at no extra charge. Matt was able to find the pair quickly according to my preferences and was very helpful in the process.

Will definitely be coming back here again in the future.

June 9, 2021
Unprompted review
Rated 4 out of 5 stars

Great Service But What You See On The Website May Not Be In Stock

I wanted a pair of waterproof boots and thought I had found them only to have an email from Mega Motorcycle Store saying they weren't in stock. Their email was quick and explained the situation. I asked for a refund and they processed it within 24 hours. In the current situation I think this is exceptional service. The only reason I have given 4 stars is that on the website it said the boots were in stock even though the website said thy were. Mega Motorcycle Store will be a website I will go to look for new gear when I need some.

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

My situation was slightly different to some people; it was a British Forces Post Office (BFPO) sale, which allows for tax exemption. Tom on the sales team didn't blink an eye; he checked on my status, organised the items and mailed them out to me (full leathers, boots and touring jacket). Without doubt this was an all round excellent service; the admin, communication, prices and the customer interaction. I can recommend Mega, and if you're BFPO do not hesitate!
Thanks very much, I'll be shopping again soon.

October 30, 2020
Unprompted review
Rated 2 out of 5 stars

No stock

Ordered some trousers and paid only to be refunded and told the size wasn't available a day later. This literally happened to me 4 times in a row with different products. Don't allow purchases if you don't have the stock.

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

Top Gear.

Bought 2 piece leathers, 3 helmets (!), 2 pairs of gloves. All purchased at the shop so don't know about on-line sales.

Very helpful staff and no pressure to buy. Good discount without having to ask!

Exchanged an item with no quibble.

Loads of stuff in loads of sizes.

Easy to get to and easy to park.

If Carlsberg sold motorcycle gear.....

July 23, 2019
Unprompted review
Rated 5 out of 5 stars

We've used this company for a few years…

We've used this company for a few years now. Never shopped online... only in person in the Swindon shop.
Staff are knowledgeable and helpful and their prices are competitive.
Had reason to return a crash helmet which needed replacement parts to be replaced under waranty. All sorted swiftly and painlessly. Definitely recommend.

April 12, 2018
Unprompted review
Rated 5 out of 5 stars

Cheapest and quick delivery

Really happy with my bike jacket. After days and days of searching I finally found it and they were the cheapest (by a good £100) that I found on the internet. Ended up buying over the phone really friendly people.
Thanks again!

March 2, 2017
Unprompted review
Rated 5 out of 5 stars

accessible staff, fast processing

bot an Alpinestars Motegi suit and a pair of boots. Internet dealing this stuff, i had the classic questions of fit and quality. Went right thru to a staff on the phone, who competently helped out. Added boots to my order and the person i talked to (Matt) already knew my order. Ordered suit tuesday night, added boots wednesday, and was riding in my new suit/boots friday (I live in Denmark). thumps up!

August 31, 2016
Unprompted review
Rated 1 out of 5 stars

Scam

The free boots seems to be a a scam my mother bought new motorbike jacket and was suppose to get free boots she got email saying they where sent and wen it arrived she received no boots, I think my mum is taking this higher.it's absolutely ridiculous

November 10, 2015
Unprompted review

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