Memory Foam Warehouse Reviews 2,427

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the products, especially the mattresses and toppers, which are often described as transformative for sleep. Customers appreciate the wide product choice, reasonable prices, and the overall value for money, with many noting the products meet or exceed expectations. The service is consistently highlighted as superb, with easy ordering processes and efficient communication. However, some people experienced issues with delivery, including incorrect dates, delays, damaged items in transit, and poor communication from the delivery company. A few other people also felt that the mattress firmness was not as advertised or that the product did not fit their bed frame correctly.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the excellent quality and comfort of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and efficient delivery,... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent quality of... See more

Price

Clients share positive opinions on price, consistently finding products like mattresses to be of good quality... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size... See more

Company replied

Rated 5 out of 5 stars

Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back... See more

Company replied

Rated 5 out of 5 stars

I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, th... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid sale or reduced price items

Unable to return or exchange within 14 days without paying £120 postage fee as item was reduced.

May 3, 2025
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Reply from Memory Foam Warehouse

£50 is the contribution to delivery and collection costs for a 200-night exchange as shown on our website. The additional £70 is the quote you requested. As explained this is rather expensive as it is a 2-man delivery service for collection then return to our factory. Another option is to arrange a local man/van to collect and return the unrolled mattress bagged to our factory.

Rated 5 out of 5 stars

Good communication

Good communication, swift delivery and comfortable product!!

May 16, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Fantastic Service

Fantastic service, fast, friendly & efficient!
The memory foam mattress I bought for my son and I are super comfy! 5 stars!

May 16, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Very pleased with my purchase of 10cm…

Very pleased with my purchase of 10cm memory foam topper. Delivery was fast and without problems. No problem with a smell, or topper inflating to the correct size. Quality item as described.

May 14, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

excellent

product I wanted arrived early - enough said!

May 13, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Good service

The product is satisfactory and was delivered within a couple of days of ordering

May 12, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Couldn't ask for more

A great mattress,no more aching shoulder, delivered quickly at a fantastic price.

May 6, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Fast delivery quality mattress

Fast delivery quality mattress

April 22, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

Comfortable to use

Comfortable to use, but a pain that you have to adjust it every morning, simply because it doesn't have a way to secure it to the mattress.

May 6, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review and thank you for purchasing your mattress topper from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Quick efficient service and quality…

Quick efficient service and quality product

May 3, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Comparable to other mattresses twice the price!

When I emailed with a question a member of staff immediately helpfully responded. Good customer relations.
The mattress seems, so far, as good as our last one at almost one third of the price.

April 30, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Perfect mattress for my son

Perfect mattress for my son. It's soft, firm enough, and very comfortable to sleep on. I did a lot of research on different types of mattresses before choosing this one, and I'm extremely happy with my purchase. Highly recommended!

April 27, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great pillows

Great pillows! I bought my previous one in 2018 and didn’t look elsewhere when I needed to replace it.

April 14, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new pillows from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

We were pleased with quick delivery and…

We were pleased with quick delivery and communications, mattress is ideal, thank you

April 26, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Comfortable and so relaxed when sleeping

Comfortable and so relaxed when sleeping

April 24, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great mattress

Great mattress and great service. Thank you.

April 18, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Very satisfied.

When I first opened I was little worried about the smell, but I followed instruction and let it breathe for 2 days and smell disappeared. I found it very comfortable. I recommend to my friends.

March 30, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Absolutely love our new mattress

Absolutely love our new mattress. It has improved our sore backs. It’s firm but has softness as well so you Mould into it. Can definitely recommend it .

April 11, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Prompt and efficient service.

Prompt and efficient service.

Placed the heavy mattress inside the house and did not leave it outside or in the front garden in rain and sun.

April 7, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Super quick to get item cut to size and…

Super quick to get item cut to size and delivered by an overnight carrier.
I've previously used this company for other beds, so am a returning customer . Top notch service, communication and quality of product.

April 8, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

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