Memory Foam Warehouse Reviews 2,427

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the products, especially the mattresses and toppers, which are often described as transformative for sleep. Customers appreciate the wide product choice, reasonable prices, and the overall value for money, with many noting the products meet or exceed expectations. The service is consistently highlighted as superb, with easy ordering processes and efficient communication. However, some people experienced issues with delivery, including incorrect dates, delays, damaged items in transit, and poor communication from the delivery company. A few other people also felt that the mattress firmness was not as advertised or that the product did not fit their bed frame correctly.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the excellent quality and comfort of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and efficient delivery,... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent quality of... See more

Price

Clients share positive opinions on price, consistently finding products like mattresses to be of good quality... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size... See more

Company replied

Rated 5 out of 5 stars

Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back... See more

Company replied

Rated 5 out of 5 stars

I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, th... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

If it was possible I wouldn't have…

If it was possible I wouldn't have given even one star
The sonlevo avid alto mattress is not
Sonlevo foam
The outer cover is sonlevo but the foam inside is definitely not it looks nothing like sonlevo foam
The base foam has grooves cut into it
And the top layer of foam isn't avid foam
Avid foam is supposed to be marbled
This foam is most definitely not.
All I can say is I'm extremely disappointed.
Hugh barclay

April 8, 2025
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Reply from Memory Foam Warehouse

We purchase Avid foam from two suppliers, one of whom marbles the product for identification purposes. The specification of both foams is the same. If you need any further information please do not hesitate to contact us at customerservice@memoryfoamwarehouse.co.uk The base foam is castellated to enhance airflow, breathability and comfort.

Rated 5 out of 5 stars

Good company. Would recommend.

Quick delivery and mattress was well packaged.
Easy to unpack. Excellent mattress for the money. Very impressed.

March 31, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great Company.

Great Company.
Delivered very quickly and great prices, what more could you ask for

March 11, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Single Foam Mattress

Excellent product 16 mattresses bought for a residential centre in Wales.

Delivery was not on time advised but got there after several phone calls.

No blame attributed to Memory Foam Warehouse but delivery company did not meet agreed date.

March 5, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review about Memory Foam Warehouse. We hope your residents enjoy many comfortable nights sleep and we will forward your feedback to the delivery company. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

The perfect choice.

I had been looking for a new mattress for some time but couldn’t decide on the type or firmness that we required. I came across Memory Foam Warehouse through the TopCashback site. It never occurred to me that a foam mattress could be firm enough for our needs. How wrong I was. We picked one from the orthopaedic range. Their descriptions of their mattresses made it easy to choose the right one for us. I haven’t been disappointed. The mattress we chose is firm enough to cure our aching backs yet soft enough to feel that you are not sleeping on a concrete slab. Also the after sales service and communication is second to none. A first class company. I cannot express how pleased I am.

March 26, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

This company is fantastic they keep you…

This company is fantastic they keep you updated every step of the way.
The delivery was excellent and was on time.
Ordering was easy, I didn't have any problems so no need to contact the company for anything, thank you for making this a pleasure.

March 25, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

Delivery and service was excellent

Delivery and service was excellent - picture a little dubious - 3 x memory foam mattresses did not expand to anywhere near the size shown in the pictures

March 23, 2025
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Reply from Memory Foam Warehouse

Many thanks for your review. If you have any concerns at all that the mattresses are not as described on our website, please email photos illustrating the depth of the mattresses confirming the date when unpacked to customerservice@memoryfoamwarehouse.co.uk and we will look into this and respond without delay. Kind regards, MFW Customer Services

Rated 5 out of 5 stars

Lovely comfy mattress

Lovely comfy mattress & delivery was really fast. Delivery driver was also very helpful

March 19, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Super pleased

Very happy with my mattress topper. It's super comfy. A little firm at first but give it a week or two and it's luxury!

February 26, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time, I like the 200 night trial .

February 21, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Memory foam mattress

great customer service and quality mattress, my last one lasted 15 years!
keeps me cool but cosy, cant get the children out of the bed!

March 5, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great mattress for our motorhome

Great mattress for our motorhome - not too bulky but deep enough to hide the lumps and bumps of our sleeping arrangement

March 1, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Definitely a win.

Ordered for my maid who sleeps on a low wooden bed. She's been having back pain. The new mattress was good price. It arrived really fast. It fixed the back pain and she is really comfortable. Definitely a win.

February 16, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope many comfortable nights sleep are enjoyed. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Excellent Mattress

Mattress is great and exactly as described on website. Delivery was very fast and Mattress was well packaged.
Only issue was Mattress smell as it took 2 weeks of airing it for it to dissipate.

February 12, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

The mattress was good quality

The mattress was good quality. Sleeping well. The only problem I found was that it had a peculiar smell at first. This dissipated after a couple of weeks.

February 11, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Fantastic mattress!

Easy website to navigate, delivery was quicker than expected and the quality of mattress for the price is amazing! Absolutely brilliant value and service.

February 10, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

New affordable mattress to help reduce my back pain.

I neededa new mattressand it was delivered on the second workind day after the order was placed.
The mattressitself has greatly helped reduce my back pain.

February 23, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

Product arrived in good condition and…

Product arrived in good condition and on time. Really pleased with the night's sleep I'm getting. The only reason I haven't given it a 5 star rating is that I wasn't notified when it was arriving as promised. I'm retired and was in so it didn't make too much difference.

February 18, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. We will pass your comments on to out delivery partner, although this isn't the usual service given by them. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Always a pleasure using these guys

Always a pleasure using these guys. They deliver within one to two days, quality is fantastic and amazing value for money. Long may they continue.

February 18, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

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