Memory Foam Warehouse Reviews 2,427

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the products, especially the mattresses and toppers, which are often described as transformative for sleep. Customers appreciate the wide product choice, reasonable prices, and the overall value for money, with many noting the products meet or exceed expectations. The service is consistently highlighted as superb, with easy ordering processes and efficient communication. However, some people experienced issues with delivery, including incorrect dates, delays, damaged items in transit, and poor communication from the delivery company. A few other people also felt that the mattress firmness was not as advertised or that the product did not fit their bed frame correctly.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the excellent quality and comfort of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and efficient delivery,... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent quality of... See more

Price

Clients share positive opinions on price, consistently finding products like mattresses to be of good quality... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size... See more

Company replied

Rated 5 out of 5 stars

Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back... See more

Company replied

Rated 5 out of 5 stars

I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, th... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. Very comfortable. Love it.

January 31, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

From purchase to delivery was a few…

From purchase to delivery was a few days and the mattress is quality.

February 11, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

3 Matresses.

I ordered a standard double mattress and 2 bespoke mattresses.
The customer service over the phone was excellent, calls were followed up.
The mattresses arrive in a matter of days and are excellent.
I will be ordering 2 more bespoke mattresses in the next few days.

February 10, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 3 out of 5 stars

Thickness is important

Think l need a thicker mattress as the one l bought is 15cm and l had a 25cm thickness.
Still good value for the money but doesn’t quite suit me.

February 2, 2025
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Reply from Memory Foam Warehouse

Hi Suzanne, as discussed this model is supplied with the reassurance of the 200-night sleep trial that can be used if the mattresses have been removed from the original packaging. I hope you can use this to swap the mattress from one more suitable. Kind regards, MFW Customer Service

Rated 4 out of 5 stars

Amazing mattress at a good price

Mattress delivered within the advised times 😊 was well packed and well protected. This was a good job as the company that delivered it dumped it round the side of our house with no notification that it was being delivered or that it had been delivered. It was only when I went to my rubbish bin that I found it!!
Once unpacked we left for a good 12 hours before putting it on our bed.
Now we love it, it's soooo comfortable our sleep has improved loads and waking up stiff and aching is a thing of the past!!
Would highly recommend this Mattress if you have lower back pain like me and neck pain like my partner. Another bonus is we can't feel it when either of us turn over 😊😀

January 19, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. We will pass your comments on to out delivery partner, although this isn't the usual service given by them. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

I would highly recommend this mattress…

I would highly recommend this mattress usually takes me weeks to get use to a new mattress but not this time slept like a baby first night super comfy thank you 😁

February 1, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Simple

Simple. Easy, and quick!

January 31, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Mattress at first feels strange

Mattress at first feels strange, like it’s going to be too soft! Don’t worry!! My husband and I are having the best sleep in years

January 29, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great mattress

Easy website to navigate and explain the different mattress types. Have used them before so knew the quality is great and order arrived quickly. I already recommend this site to others.

January 28, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great service & comfy mattress

Because of my deteriorating health, I had to have an NHS adjustable bed to be able to sleep at night. It was supplied with the usual bog standard NHS foam mattress (not the most comfortable!) so I looked around for a mattress which would be OK on the bed. I rang the company & a very helpful lady spent some time finding out which mattress would be suitable so I ordered it &was told that delivery would take 3 to 5 working days. The following day DPD arrived with a large heavy box which was the mattress! I put it on the spare bed for 24 hours, as instructed & when I put it on my bed, I could not believe how comfortable it was. I have now been sleeping on it for a couple of weeks & it is very comfortable in any position of the bed. Great service & great mattress.

January 28, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Memory Warehouse to the rescue.When I told them the second mattresss…

When I told them the second mattresss in my order had been lost by the delivery company they INSTANTLY despatched another without charge. And were extremely nice about it.

January 23, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

This mattress is so comfortable and…

This mattress is so comfortable and affordable.

January 27, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Lovely hard mattress

Helpful lady who answered my phone enquiry. Quick delivery. The ultra firm mattress does not sag and is wonderful for my arthritic spine. I really enjoy the firmness of the mattress. (I do use a mattress topper to soften it slightly.)

January 27, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Comfort for a reasonable price

I bought the basic king size mattress topper, it is excellent value for money. I have a very good but firm mattress. The topper has transformed it, I am now so cosy and comfortable I don't want to get up so early in the morning and I am sleeping better.

January 25, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Helpful advice when I spoke with a…

Helpful advice when I spoke with a member of the team by phone. Fast delivery. Excellent product - have purchased a mattress previously from this company and was very pleased with that so happy to buy another.

January 25, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

New mattress

Very happy with my new mattress would 100% recommend 👌

January 23, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Quality mattress

Quality mattress, good price, fast delivery! Recommended!

January 21, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great service and mattresses

Great service. Great mattresses, we ordered a few years ago so when we needed a replacement and one for my child we ordered again and have not been disappointed!

January 4, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you continue to enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

This is the second mattress I have…

This is the second mattress I have bought from this company. The other one lastest 11 years.Fantastic customer service and such a comfortable mattress

January 17, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you continue to enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Just a good all round service with no…

Just a good all round service with no issues.

January 17, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you continue to enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

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