Merchoid logo
Visit website

MerchoidReviews 

6,997
•
TrustScore 4.5 out of 5

4.3

Events & Entertainment
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, great designs, and accurate sizing. Many people also appreciate the prompt delivery and effective communication regarding their orders, often receiving items quicker than expected. The overall service is frequently described as easy and efficient, with items arriving well-packaged and in top condition. However, some customers also noted issues with delivery, specifically mentioning delays and problems with the chosen courier service, Evri, which occasionally led to items not arriving or being held. A few other people also felt that communication about order status was sometimes poor, and some experienced significant waiting periods for pre-ordered or delayed items.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the high quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast and quick... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the high quality of... See more

Order

People report ambiguous experiences with order, with some customers praising quick ordering and delivery,... See more

Service

Users describe positive interactions with service, highlighting excellent and efficient experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products arrived quickly and there was plenty of communication. The Price point and quality of the goods was excellent, as promised. The only reason I wouldn't give them 5 stars is they used Evri to d... See more

Rated 4 out of 5 stars

The product is excellent and the communication around the order is good. Just a shame their choice of courier is not known until after you order. Delays occurred with the delivery (not the first time... See more

Rated 4 out of 5 stars

Fast service! the Christmas jumper arrived just a couple of days after I ordered it. It was a bit larger than I expected, so I think next time I'll have to remember to order XS rather than S. Still fi... See more

Rated 4 out of 5 stars

Website and product was great. Constant emails spamming my inbox since my purchase puts me off using this company again.

Company details

  1. Events & Entertainment

Information provided by various external sources

Who’s your favourite Doctor? Dr Gordon Freeman, Dr Doom or Doctor Who? We search all the known galaxies looking for the coolest, quirkiest, most fashionable merchandise from all the videogames, TV shows, comics and movies you love. Everything we sell is 100% officially licensed, so you can be confident anything you buy will be of the highest quality and give you that warm, fuzzy feeling that only comes from supporting the creators Oh, and sorry Whovians, but Dr Gordon Freeman will forever be our favourite Doctor.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(6,997)

251 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great site with great stock

I ordered from here to get a loungefly bag that was out of stock woth Loungefly. It arrived quickly and exactly as described, extremely well packaged and the communication through the process was superb. I will 100% buy from here again.

November 27, 2025
Unprompted review
Rated 4 out of 5 stars

Fast service

Fast service! the Christmas jumper arrived just a couple of days after I ordered it. It was a bit larger than I expected, so I think next time I'll have to remember to order XS rather than S. Still fits okay though.

November 27, 2025
Unprompted review
Rated 4 out of 5 stars

too many emails

Website and product was great. Constant emails spamming my inbox since my purchase puts me off using this company again.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. I checked the business on Trustpilot before ordering and I've not been disappointed. I found a lovely Christmas jumper, managed to pick the correct size first time and delivery was very swift.

November 10, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look