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MerchoidReviews 

6,997
•
TrustScore 4.5 out of 5

4.3

Events & Entertainment
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Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, great designs, and accurate sizing. Many people also appreciate the prompt delivery and effective communication regarding their orders, often receiving items quicker than expected. The overall service is frequently described as easy and efficient, with items arriving well-packaged and in top condition. However, some customers also noted issues with delivery, specifically mentioning delays and problems with the chosen courier service, Evri, which occasionally led to items not arriving or being held. A few other people also felt that communication about order status was sometimes poor, and some experienced significant waiting periods for pre-ordered or delayed items.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the high quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast and quick... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the high quality of... See more

Order

People report ambiguous experiences with order, with some customers praising quick ordering and delivery,... See more

Service

Users describe positive interactions with service, highlighting excellent and efficient experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products arrived quickly and there was plenty of communication. The Price point and quality of the goods was excellent, as promised. The only reason I wouldn't give them 5 stars is they used Evri to d... See more

Rated 4 out of 5 stars

The product is excellent and the communication around the order is good. Just a shame their choice of courier is not known until after you order. Delays occurred with the delivery (not the first time... See more

Rated 4 out of 5 stars

Fast service! the Christmas jumper arrived just a couple of days after I ordered it. It was a bit larger than I expected, so I think next time I'll have to remember to order XS rather than S. Still fi... See more

Rated 4 out of 5 stars

Website and product was great. Constant emails spamming my inbox since my purchase puts me off using this company again.

Company details

  1. Events & Entertainment

Information provided by various external sources

Who’s your favourite Doctor? Dr Gordon Freeman, Dr Doom or Doctor Who? We search all the known galaxies looking for the coolest, quirkiest, most fashionable merchandise from all the videogames, TV shows, comics and movies you love. Everything we sell is 100% officially licensed, so you can be confident anything you buy will be of the highest quality and give you that warm, fuzzy feeling that only comes from supporting the creators Oh, and sorry Whovians, but Dr Gordon Freeman will forever be our favourite Doctor.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(6,997)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Jumper ordered arrived really quickly

Jumper ordered arrived really quickly. It was well packaged and delivered.
It was the right size as advertised and good quality. It has not been worn or washed yet so cannot comment on this.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great jumper

Great quality jumpers at reasonable prices as well as fast dispatch and delivery…what more can you ask for?

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a couple of things for my…

Ordered a couple of things for my daughter as Christmas gifts. Ordering was easy and delivered a few days later. Extremely happy with the service and with both items I ordered. Thank you!

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ewok Jumper

Not the first jumper I've got from Merchoid and every one is a classic. Nice fit, very comfy and goes without saying it looks great. Keep up the good work

November 6, 2025
Unprompted review
Rated 4 out of 5 stars

Smells great!

Easy to use website but check out showed no option of where to put a discount code so I missed out on saving a bit of money. Other than that it arrived quickly and smells absolutely fantastic! If anyone can figure out a cologne dupe of pestilence let me know!

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Pre-order dispatch date nonsense

I ordered an item on 5 September and estimated date was 16 September as estimated pre-order dispatch date. The confirmation email says could change but now, apparently, 28 November as estimated dispatch date!

I have now requested a refund!!!

September 5, 2025
Unprompted review

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