MIAB Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and friendly, making interactions pleasant and stress-free. The service provided is frequently described as excellent, with many people appreciating the efficiency and comprehensive support. Reviewers highlight the exceptional customer service and the team's responsiveness, ensuring queries are answered quickly and processes are smooth. Many consumers note that the staff go above and beyond, providing proactive and knowledgeable assistance throughout the entire process. This dedication results in a stress-free experience, with customers feeling well-supported and confident in their coverage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

People report positive experiences with service, consistently highlighting its efficiency, professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Users describe positive interactions with response times, consistently highlighting the quick, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have switched from our previous insurers to MIAB. Partly down to the competitive quote and partly down to how helpful Billie has been since Joe set up the consultation call. Billie reviewed our ex... See more

Rated 5 out of 5 stars

Louisa was a pleasure to deal with. She was professional and understanding of General Practice pressure. Very patient with us whilst we went through the paperwork. Never felt like we were being rushe... See more

Rated 5 out of 5 stars

Louisa was supportive, helpful and responsive. I believe her effort has saved us a lot of money. As a new venture, we were so relieved to have better cover at a much lower cost than quoted originally.... See more

Rated 5 out of 5 stars

Tracey was brilliant to deal with — friendly, professional, and made everything simple and stress-free. She found me the right cover quickly and explained everything clearly. I’d definitely recommen... See more


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company

Written by the company

A specialist insurance broker for healthcare practices in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(202)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Emily was extremely helpful in organising our GP Practice insurance renewal. This was extremely easy to do and price wise has saved the practice a considerable amount per year for the same (if not more cover). I would definitely recommend this company to any other GP Practices who are considering switching.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service from Bianca. Efficient, helpful and made the whole renewal process easy. She also managed to find the best price for the renewal. Thank you!

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant communication with Emily from…

Brilliant communication with Emily from start to finish. She went through all the information thoroughly; I would definitely recommend MIAB and use them in the future.
Emily pushed the quotation through and emailed me late one night (This must have been out of her working hours) she was very prompt in her emails and which company/person does not like great communication...Keep up the good work!

October 23, 2022
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air!!

MIAB were a breath of fresh air in a very difficult market. After lengthy and convoluted conversations with other potential providers MIAB gave me an immediate response with all of my requirements satisfied with the products offered. I would absolutely recommend MIAB to any other PCN’s looking to meet their Insurance needs

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

MIAB Brokerage Services

We have used the services of MIAB for some time. Matthew Beeson our claim handler was very responsive and helpful to our queries when required. Overall very competitive brokers.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great service tailored to our specific…

Great service tailored to our specific requirements. Staff professional, kind and understanding.
Got us a great deal with minimum of fuss, the team quick to understand the activities involved within our, not the run of the mill business.

John Zayya
Head of Compliance
Covid Testing Solutions Ltd

September 18, 2021
Unprompted review
Rated 1 out of 5 stars

Scary admin charge!

Some time ago we took out Locum insurance only to ultimately find out the companies admin charge was 110% of the premium.

I think that really says everything you need to know - Use TowergateMIA, I believe their fee's are fixed or at least regulated.

July 24, 2020
Unprompted review

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