We have switched from our previous insurers to MIAB. Partly down to the competitive quote and partly down to how helpful Billie has been since Joe set up the consultation call. Billie reviewed our ex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
A specialist insurance broker for healthcare practices in the UK.
Contact info
United Kingdom
- www.miab.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick efficient and effective
I have been with MIAB for a few years now and the service is personal, quick efficient and effective. Able to provide modifications to the insurance making it more efficient with greater value. Quick responses and always there if you have a question. A great service and very happy with it.
I am having a bit of trouble with a few…
I am having a bit of trouble with a few things relating to a commercial property claim. Having gone round in circles I contacted the claims handling team and they were super helpful, especially Sarah who was amazing. Very supportive and caring service.
I would like to thank Amie for her help and expertise.
I would like to thank Amie for her expert help in completing our annual insurance review. She was very polite and extremely knowledgeable.
She is an asset to the business.
Excellent Efficient Service
Dominic was very helpful when we went through the insurance policy and highlighted areas that I was unsure of. I will most certainly recommend MIAB when I speak with my colleagues. Thank you.

Reply from MIAB
First class service
In 2019, I was looking for a company who could help me with my dental indemnity for practicing dentistry in NHS and Private sector, having been underwhelmed with my previous providers. I have since continued using MIAB for finding the best quote for dental indemnity each year. The continuity of prompt correspondence, helpful advice, competitive quotes I have received over the last four years in particular from Tracey Deville, has and still is outstanding. Following my first enquiry over a telephone conversation with Tracey in 2019, I received an introductory email with the attached proposal files which I was asked to complete. The email stated the key features of the policies in general (limit of indemnity, excess, unlimited use of a dento-legal helpline, etc) which is tailored to the scope of my practicing whilst choosing the best A-rated insurers available in the market. The service has always been impeccable, helpful, friendly and prompt whilst Tracey has always proved to be extremely knowledgeable and worked around my specific requirements when I needed to change roles. I would highly recommend MIAB to any other colleagues.
Very Professional Service
Very professional service as always from Bianca Phillips . Renewal process straightforward and efficient.
I was given enough information as…
I was given enough information as requested.
Matthew has been dealing with our…
Matthew has been dealing with our practise insurance needs for a couple of years. Our requirements are relatively complex, but he has been able to obtain the appropriate cover for us. His advice has been helpful in ensuring that we have the appropriate level of cover for our needs at all times.
Tracey was very clear explaining my…
Tracey was very clear explaining my options and very helpful throughout the whole process making everything really easy.
Great support offered by Louisa A.
Great support offered by Louisa A at the MIAB. Very professional, answered all my questions in a timely manner, ensuring our insurance renewal met our service needs.
Louisa A has delivered an efficient and…
Louisa A has delivered an efficient and professional service. I would recommend Louisa at MIAB
Great Service
Amie S who was my contact at MIAB was really helpful in contacting and chasing the Insurance company to ensure that we had a decision made about our claim.
excellent service
I have received excellent service from this MIAB on a regular basis, and Amie Slade has been most helpful over the past weeks regarding a renew of policy. Thank you for all your help and keep up the good work.
Miab Professional and Trustworthy
Miab are always professional and thorough. Bianca and Stephen who I have dealt with over the past few years have both been really helpful, knowledgeable and explained everything in a way that I could understand. I would definitely recommend them to other practices looking to review their insurance needs.
Great Service
Consultant Emily really knew her stuff. She was able to get a grasp of our business and provide us with the very best quotations. I really felt that MIAB knew what they were doing and that our concerns and issues were dealt with on a personal level. Things were well explained had full confidence in the service provided.
An easy and swift switch over!
We have now switched over to MIAB and Emily couldn't have been more helpful and offered to call/set up a meeting with us whenever we needed, also answering all of our very silly questions! Very easy process from start to finish and also feel that the cover provided is much more flexible for us as a practice. Fab service, thank you Emily!
Amazing prompt and professional…
Amazing prompt and professional service. Could not fault the insight and guidance we received. We would definitely recommend!
Responsive to my needs ,quickly looked…
Responsive to my needs ,quickly looked for an alternative provider within 24 hrs

Reply from MIAB
Super efficient service by Bianca
Super efficient service by Bianca. From discussion to policy update was within the hour. Faultless service.

Reply from MIAB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







