Midshires Electrical Reviews 926

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

You can get all electric items over there. They are very good and well trained staff. Support and solutions are the best part of their organization

Rated 4 out of 5 stars

Ordered a ceiling fan back in February, arrived all ok and installed in March. Didn't need to use it much until the hot weather arrived and unfortunately it developed a fault with the speed control. I... See more

Company replied

Rated 5 out of 5 stars

FIVE STARS There were some strange reviews about delivery when I researched this company ....... DON'T Worry delivery was vary quick.although the five light fittings were not in stock, they cam... See more

Rated 5 out of 5 stars

When I started searching online for some LED lights I came across Mid Shires Electrical. It was their chat function that enabled my swift buying decision. Every question answered there and then. Would... See more

Company details

  1. Electrical Equipment Supplier

Information provided by various external sources

Midshires is an independant electrical wholesaler providing high quality goods to customers all over the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

926 reviews

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Rated 5 out of 5 stars

Very good service thank you

April 11, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Prompt delivery and service

Prompt delivery of my item, item wasn’t suitable unfortunately but the company gave me a full refund on return of the item.

April 9, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 2 out of 5 stars

Not satisfied at all. Would not purchase again

My experience of buying a floor box was frustrating. It took them 10 days to process the order. I had to call 3 times to get a response from them. After each call, they were about to return the call with more information. It didn't happen. The delivery was not for the full order so I had to call them again. And it was for the wrong item. Their explanation was that the item I have ordered would not work as I have ordered it so they have decided, without letting me know, to send me the correct in their opinion item. I have got a comment from their side "10mm are not that much." when I told them that I have received 10mm deeper floor box.

April 8, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Hi Rostislav

Firstly, I apologise on behalf of the Online Sales Team. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard.

Secondly, I did mention that if the 10mm discrepancy was an issue I would be more than happy to ship replacement boxes (free of charge), next day delivery.

This occured because of a purchase order error and our supplier shipped the wrong model. I do apologise once again.

Should you wish to discuss this further, my name is Jamie and please call me on 01604 774011. Alternatively, my email address is ji@midselec.co.uk

Kind regards
Jamie Irwin
eCommerce Executive

Rated 5 out of 5 stars

No problem at all

April 5, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Conservatory fan from Midshires Electrical

Midshires Electrical supplied a new Westinghouse fan for our conservatory. The item was delivered promptly and was well packaged. I had contacted their helpline before ordering the fan and I helpful advice regarding the fitting of the fan which was a replacement for our old fan. I would have no hesitation ordering again from Midshires Electrical.

March 31, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 4 out of 5 stars

Good service but!

Good service but sent me a different part from the one I ordered. Not there fault as the manufacturer sent it but a note of explanation who have saved any issues and reassured me it was fit for purpose.

March 28, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Good item well packaged

March 27, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

excellent service

excellent service, no problems

March 25, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Equipment delivered promptly

Equipment delivered promptly. Minor issue in that only half the order was dispatched initially, but a single call and it was soon rectified.

March 25, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Excellent Service

My initial order [a chandelier light] came quickly. Even though the parcel was well wrapped one glass bulb cover had cracked. Contacted Midshires Electrical and in a few days I had a replacement.
Plus the light looks amazing.
Great service & product - thank you

March 22, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Helpful friendly staff

March 21, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Easy to order and prompt delivery.

March 16, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Excellent service I ll use the service…

Excellent service I ll use the service again without hesitation, highly recommended

March 12, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

The ordering was simple and the product…

The ordering was simple and the product arrived quickly. No complaints!

March 9, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Beautiful light

Beautiful light, and very quick delivery. Would use again

March 8, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Prompt delivery and helpful advice when…

Prompt delivery and helpful advice when selecting products

March 2, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 5 out of 5 stars

Good Products quickly delivered

February 26, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

Rated 4 out of 5 stars

only issue was had to call for a VAT…

only issue was had to call for a VAT receipt, delivery was quick and overall a good service, missed out on 5 stars because of having to call.

February 25, 2019
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Thank you for your review,

We appreciate your positive comments and are pleased you have rated us highly on Trustpilot. As we value your kind comments, we would like to offer you a 5% online discount off your next order (minimum spend of £100+vat and terms apply), please contact us via email or phone and provide us your previous order number.

If you require any further assistance, please don’t hesitate to contact us.

Kind Regards
Jamie
Midshires Electrical

Tel: 01604 774011
E-Mail: ji@midselec.co.uk

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