MifoaudioReviews 

160
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the user-friendly nature of the products, finding them easy to operate and integrate into their daily routines. Reviewers often highlight the clear audio quality for both music and calls, along with impressive battery life that often lasts for several days. The products are frequently described as reliable and comfortable, performing well for various activities like workouts, swimming, and general daily use. However, some people were dissatisfied with customer service, reporting unhelpful responses, ignored emails, and difficulties with warranty claims or returns. There are also concerns regarding product quality, with instances of items arriving damaged, earbuds malfunctioning after a short period, or experiencing connectivity issues. A few customers noted that sound quality was poor in some cases, and some found the products difficult to use or defective from the start.

What people talk about most

Product

Consumers find product to be ambiguous, with some reviewers praising aspects like excellent battery life,... See more

Quality

People report ambiguous experiences with quality, with many consumers praising the excellent battery life,... See more

User experience

Reviewers highlight positive aspects of user experience, finding products reliable and easy to use daily,... See more

Customer service

Reviewers express significant dissatisfaction with customer service, often describing it as unresponsive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I chose the H2O mainly for workouts and the occasional swim, and so far it has been a very good experience. I’ve been switching between MP3 mode and Bluetooth depending on what I’m doing, which make... See more

Rated 4 out of 5 stars

This is actually my first time leaving a review about any product, and the reason I’m doing it is because I am genuinely too happy with my experience. I usually don’t take the time to write... See more

Rated 4 out of 5 stars

The Sound is clear for both music and calls, and the battery usually lasts me a few days before I even think about changing.


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Mifo: Redefining Wireless Audio Experience Welcome to Mifo, a leader in the design and manufacture of True Wireless Stereo (TWS) earbuds. With a passion for innovation and a commitment to excellence, Mifo delivers top-of-the-line audio solutions that enhance your listening experience. Our Mission: At Mifo, our mission is to combine cutting-edge technology with sleek design to provide our customers with the best TWS earbuds in the market. We are dedicated to enhancing your audio experience through products that offer superior sound quality, comfort, and reliability. Product Excellence: Advanced Sound Quality: Our TWS earbuds are engineered to deliver crystal-clear audio with deep bass and balanced mids and highs, providing an immersive listening experience for music lovers and audiophiles alike. Innovative Design: Mifo earbuds feature ergonomic designs that ensure a comfortable and secure fit, making them perfect for all-day wear, whether you're at the gym, commuting, or relaxing at home. Long Battery Life: Enjoy hours of uninterrupted listening with our long-lasting battery life and quick-charging capabilities, keeping your music playing throughout the day. Seamless Connectivity: Our TWS earbuds utilize the latest Bluetooth technology to provide a stable and seamless connection with your devices, ensuring lag-free audio and easy pairing. Quality and Innovation: We are committed to pushing the boundaries of audio technology and delivering products that meet the highest standards of quality. Our team of experts meticulously tests each product to ensure it meets our rigorous quality control standards, providing you with earbuds that are built to last. Customer Satisfaction: At Mifo, we value our customers and strive to offer exceptional customer service and support. Our dedicated team is always ready to assist you with any questions or concerns, ensuring you have a seamless and enjoyable experience with our products. Global Presence: Mifo's TWS earbuds are enjoyed by customers around the world. We are proud of our global reach and are committed to bringing the best wireless audio experience to music enthusiasts everywhere. Join the Mifo community on Trustpilot and share your experiences with our products. Your feedback is invaluable in helping us continue to innovate and improve our offerings. Contact Us: For more information, please visit our website or contact our customer support team. Thank you for choosing Mifo – your trusted partner in wireless audio technology.


Contact info

3.6

Average

TrustScore 3.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(160)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trusted brand

This has been my third purchase because Mifo is a trusted brand when it comes to electronics,

June 26, 2024
Mifoaudio logo

Reply from Mifoaudio

Thank you for your continued trust and loyalty! We're delighted to hear that this is your third purchase with Mifo. Knowing that you consider us a trusted brand for electronics means a lot to us. We look forward to continuing to provide you with quality products and excellent service.

Rated 5 out of 5 stars

Sleek power case

I checked the reviews from the website and been interested when it was also recommended by the Guardian and Metro. When I opened the box, the power case is really sleek. I like the color. I love doing my workouts when listening to music and this is just great to have,

June 25, 2024
Mifoaudio logo

Reply from Mifoaudio

Thank you for your review! We're thrilled to hear that recommendations from the Guardian and Metro sparked your interest in our product. It's great to know that you find the power case sleek and that you like the color. We're also glad to hear that our earbuds enhance your workouts. Enjoy your music, and thank you for choosing us!

Rated 5 out of 5 stars

Fast shipment

Fast shipment, I am a one happy customer.

June 19, 2024
Mifoaudio logo

Reply from Mifoaudio

Thank you for your review! We're delighted to hear that you received your shipment quickly and that you're a happy customer. Enjoy your new purchase, and thank you for choosing us!

Rated 5 out of 5 stars

My order arrived in just 3 days

My order arrived in just 3 days. This is my third time ordering from Mifo. They've had a rough couple of years, but the new management is a bog improvement. Coming from the audio industry myself, I know how hard it is to complete with the big brands but these folks are doing a fantastic job with their product design and engineering. They have my full support. Keep up the great work!

June 16, 2024
Mifoaudio logo

Reply from Mifoaudio


Thank you for your wonderful review and continued support! We're thrilled to hear that your order arrived in just 3 days and that this is your third time ordering from Mifo. We appreciate your acknowledgment of the improvements under new management. Coming from someone with experience in the audio industry, your praise for our product design and engineering means a lot. We're committed to maintaining high standards and are grateful for your full support. Thank you, and we'll keep up the great work!

Rated 5 out of 5 stars

After much research

After much research, I chose Mifo earbuds. My first pair was great until the right earbud stopped working. I contacted Mifo, and they promptly sent me a replacement. The new pair has been perfect ever since. Excellent product and outstanding customer service. Highly recommended!

June 15, 2024
Rated 5 out of 5 stars

I'm really impressed with these…

I'm really impressed with these earbuds. They look stylish, fit securely, and the sound quality is good. Calls are clear, and the battery life is fantastic. After a month of moderate use, I still haven't need to charge the case.

June 13, 2024
Rated 5 out of 5 stars

I've been waiting decent earbuds for a…

I've been waiting decent earbuds for a while, and these are the ones. Great sound, and the fitment is excellent. Boy, do they ever block out sound! The passive mode takes a bit of getting used to since it makes everything sound digital, but it does the trick. Highly recommended.

June 10, 2024
Rated 5 out of 5 stars

I use these earbuds every night for…

I use these earbuds every night for sleeping. Love that I can leave one in the charger and use the other. The battery life is great. Any pairing issues I had were because I switched between my phone and tablet. A simple shut down and forgetting the device on the tablet fixed it. Happy so far.

June 5, 2024
Rated 5 out of 5 stars

Sounds Great

Sounds Great! It took some time to deliver, but I'm overall happy with the product, build quality and sound quality.

June 4, 2024
Rated 5 out of 5 stars

Sounds great

Sounds great! These Mifo 05 earbuds have everything I wanted: punchy bass, good sound quality, excellent noise-cancellation feature, and outstanding battery life. One of the buds had some issues and stopped working, which can happen with any electronic device. But I experienced the best customer service from Mifo---they helped me fix the issue promptly. It's been almost a year now, and I'm still in love with these buds.

June 3, 2024
Rated 5 out of 5 stars

We gave those to my teen daughter 6…

We gave those to my teen daughter 6 months ago, and she's still thrilled with the quality and durability of both the earbuds and the charger. The charger has been dropped more than a few times and has held up well! I felt the price was fair compared to other earbud brands that are much higher in price.

June 2, 2024
Rated 5 out of 5 stars

They came fully charged and paired…

They came fully charged and paired immediately---couldn't be easier. The noise cancelling is fantastic, and they fit snugly in my ears. They come with different sized ear plugs, so you can find the ones that fit best. The case is solid and has a nice weight to it.

June 2, 2024
Rated 2 out of 5 stars

MiFO has recognized that Delivery of product and customer support needs to improve.

July 2 2024
Customer Service (Karla) reached out to me on June 21 2004 advising that Mifoaudio is attempting to improve customer support and explained that their delivery of product was partially related to manufacturing issues.

Mifo offered to send me Sonitrek Sling Smart Bluetooth 5 Portable Wireless Waterproof Speaker as a gesture to compensate for the inconvenience noted in the previous TrustPilot post and as an apology.

I accepted the offer and have received the Speaker on July 2nd and have been able to test it and have found it fully functional.

As such I am now updating the previous post and note that Mifo is now advising that it is working to improve its deliveries and that it has delivered its token of apology to me. .

April 21 2024

Earbuds have arrived on April 3rd via courier some 110 days after they were ordered with a 3 to 5 days shipping.
Never did get any shipping information. Am now trying to return them for a refund since I bought two replacement sets prior to leaving on a trip in Feb.
I have bought Mifo earbuds on 4 other occasions and have been happy with them. Too bad their customer service has fallen off from when I dealt with them in 2020 and 2021 2023.

April 6, 2024
Unprompted review
Rated 2 out of 5 stars

Earbuds great when they work, customer service is crap

The earbuds I was gifted from them have been fantastic for a while: sound quality is great. Bu after just over a year of light to moderate use, they've developed an issue of not connecting to the charging case properly, so they run out of battery within 10 minutes even when they've been in the fully charged case for hours. I tried to contact customer support and waited almost a MONTH before they responded, which is actually insane. When they did respond, they asked for a bunch of info about the product. I was out of town and had to get the info from my family back home, so I didn't respond immediately. After just ONE day of waiting for my response they closed the conversation. So I've contacted them again, and now I'll probably have to wait ANOTHER month for another response. Incredibly frustrating system.

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

They sent me earbuds that didn’t work

They sent me earbuds that didn’t work. I tried emailing them so many times about getting a return and I didn’t get to hear back from them till months later when they finally approved my return. So I sent them back just as they instructed me to. Gave them the info for the tracking. And never heard from them again. Didn’t get a replacement or my money back. They are terrible at responding. This was over the course of 5-6 months.

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

Jan.12,2024…Earbuds…ordered…payment.by..PAYPal…no delivery…PayPal..no help!!

Jan.12,2024….Ordered..2sets..ofMifo05..earbuds…Was
immeadiately…billed..and..payment..made..through…PayPal….Paid$279.10…No.product…received..as..of..Feb.21..2024.
Order..was..never,,shipped..no..shipping..advisory..or..tracking…number..provided.
MIFOaudio..has..failed..to..respond..to inquiries..(3…separate..emails)
PayPal…fails..to..provide..any..help…(advertises..180.day..period)
Mifoaudio.ca…has..no..phone..number…Inquiry…appears..to..be..directed..to..India…advising..phone..is..xxx..xxx.xxxx.

January 12, 2024
Unprompted review
Rated 4 out of 5 stars

Update - product received!

Update June 2024 - mifo finally made it right! Sent the product and a small Bluetooth speaker for our inconvenience. Apparently it was a third party fulfillment issue.
Sadly all our previous experience buying earbuds from mifo more than han 2 years ago (4 pairs!) was good but I ordered 2 massagers for Christmas presents and similar to others got a DHL tracking number that doesn't work. It's been a month and a half and no customer service or any communication. Will have to pursue refund through credit card.... Very disappointing.

December 2, 2023
Unprompted review

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