Mifsuds Photographic Reviews 

231
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed by the excellent condition of the products, often finding items described as 'mint' or 'like new' and in perfect working order. Many appreciate the top quality of the items purchased, ranging from camera bodies to lenses, and the wide selection available to meet their needs. The staff consistently receives praise for being incredibly helpful, friendly, and knowledgeable, guiding customers without pressure. People highlight the excellent communication and personalized assistance, whether for purchases, trade-ins, or finding specific accessories. This leads many consumers to confidently recommend the company and express their intent to make future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent condition of purchased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a used mint- condition OM System OM1 Mk2 body. Everything has been great. I emailed them to request that the camera could be delivered on a specific day. Mathew arranged to deliver by Ro... See more

Rated 5 out of 5 stars

This shop provides fantastic customer service. The products they sell are fabulous and the knowledge of the staff is second to none. Not my first visit today and it certainly won't be my last. Would... See more

Rated 5 out of 5 stars

On Tuesday 18 February I had the pleasure of buying what I now regard as the Rolls Royce of lenses - a used Canon 17-40mm L USM lens from Matthew Mifsud. To say I am delighted is an understatement; e... See more

Rated 5 out of 5 stars

Just bought very good value Canon R5II used - top notch service including very quickly sorting out a minor issue - comms and customer support excellent.


Company details

  1. Photo Shop

Information provided by various external sources

is an independent family run photographic retailer established in 1954, in the historic fishing town of Brixham, Devon. With over 60 years of trading in the industry we pride ourselves on serving the needs of Amateurs through to Professional photographers, through online ordering, Mail order or in our store. We believe in ourselves, the equipment we sell and enjoy looking after our customers. Over the years we have gained a good reputation in the photographic industry for being competitive on price, all new goods being UK stock, a vast selection of both new and used goods and excellent customer service. We pride ourselves on providing a great level of care and advice to our customers. Customers are always welcome to come into store and try products from our large selection of items stocked from major manufacturers like Canon, Nikon, Fujifilm, Pentax, Sigma, Sony and more, Plus for those travelling to see us the kettle is always on.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(231)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, welcoming, helpful, highly knowledgeable

The fourth time that I've hired and bought equipment from Mifsuds now over a period of years. It's a two hour round trip for me to get there, but it's so worth it! Matt and his team are absolutely second to none. Friendly, welcoming, helpful, highly knowledgeable - things are priced very fairly in my opinion. What more could you want! A perfect example of an honestly run, quality, privately owned camera & equipment store. Thank you so much again Matt & team!!

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable, awesome experience

Found the shop when walking around Brixham, ended up only purchasing a bag but it could easily have been much more. Such friendly and knowledgeable staff, who still take the time to have a chat without forcing the sales at you. Will definitely be doing business with them again some time

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Wow, really excellent service!

Wow, excellent experience here! Lovely member of staff, made me feel comfortable from the minute I walked in the door. As an enthusiastic amateur, I was nervous about not knowing exactly what I wanted, but the lovely gentleman was neither pushy nor patronising. Huge range of equipment and very good prices, and I am extremely pleased with my purchase. Totally recommended!

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Binocular Order

Thanks, Binoculars arrived safely and nicely packaged this morning.

Very pleased with the item and the promptness of delivery.

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

I have just traded-in a significant…

I have just traded-in a significant Nikon camera lens. Mifsuds were totally professional in all aspects. They offered a reasonable price, arranged transportation and paid immediately on receipt. Exceptional service!

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Used Canon 5D IV

I have just purchased a used Canon 5D IV from Mifsuds. The service I received from Matthew was excellent and all my questions were answered in full. The camera was as described Mint-, just like new and delivered the next day. I will not hesitate to use Mifsuds again.

Stewart

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Impeccable customer service

Impeccable customer service. My daughter's camera developed a fault, and without quibble, Mifsuds sent a replacement camera body to her within 24 hours. My daughter is away at university and this amazing gesture enabled her to keep on track with her film photography assignment. Cannot recommend enough. Thank you!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I bought a 2nd hand grip for my Mamiya RB67. Apart from a fantastic price, I was impressed with how quickly the item was dispatched and the excellent communication from Mifsuds. Highly recommended.

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Trade in camera equipment.

I have just traded in some of my photography equipment. I received excellent service and a fair price. Very professional and knowledgeable staff. I look forward to continuing business in the future.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Very good honest service

I bought a second hand canon lens from them but when I got home there was a small fault with it. Phoned them up and they said no problem please come back and we will sort it. Went back and they exchanged it for almost new one in mint condition and still in its factory bag in the box. Result, very happy. Its just a bit out of the way to get to but worth it, Also Brixham has a brilliant fish and chips shop in the harbour!!

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Found Mifsuds advertised in the Royal…

Found Mifsuds advertised in the Royal Photographic Society Journal and with some fellow members speaking well of them.
The few dealings I have had to date have been exceptional. Speed and efficiency in all aspects of service have been among the best I have experienced. Thank you Matthew.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Honest and fair service

I have been dealing with Mifsuds for over 15 years and over the time, have bought and exchanged cameras and lenses as I have upgraded.
I have found the service offered very helpful and Matt has always given me a fair price on part exchanges.

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

A good deal done.

Excellent communication, agreed trade in and paid a visit to their premises in Brixham to close the deal. If you haven't been there make the effort, my wife was offered coffee while we talked cameras. Took a couple of things to sell that were surplus and was offered a good price with very prompt payment. Thanks Matthew and team. I shall return.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Best Price & Lightspeed Delivery

I am a Royal Photographic Society member and a retired professional photographer. I've been seeking a used Olympus M1x body for some time but they've always been too pricey from online retailers, until Matthew at Mifsuds.com offered a close to mint, fully boxed example at a price I couldn't refuse. It was dispatched immediately through DPD and arrived next day before lunch. Perfect communications every step of the way in a very friendly and efficient manner. I have no hesitation in recommending Mifsuds as an honest and trustworthy supplier of used photographic equipment.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Top Level Customer Service

Without a shadow of doubt, this must be one of the best photographic dealers across the whole UK, and I should know as I have had many dealings with virtually all the ‘Big Hitters’.

A few days ago, I ordered a much sought-after, by me, a Cokin P164 Polariser Filter. Amazingly, it got delivered, FoC, before the expected date. But when I got it I had great difficulty trying to fit it on my existent Cokin ‘P’ Series Filter Holder,-- of which I had two of, having bought them from eBay,-- even after having watched a few YouTube tutorials.

So, I called Mifsuds Photographic and spoke to a very helpful gentleman, Matt. He too at first had the same difficulty trying the very same Polariser filter with a Cokin ‘P’ Series filter holder, until he tried another Cokin ‘P’ Series filter holder, and it affixed without any problems.

It then transpired that the two Cokin ‘P’ Series filter holders that I had bought from eBay which I thought were genuine Cokin-Made in France ‘P’ Series filter holders, were in fact Chinese copies made to look as the genuine article except the Cokin trademarks were obliterated. It now dawned on me I had two fakes!

But what raised the level of customer service from Matt, was that he very kindly and benevolently, arranged without me even asking, to send me that genuine Cokin Made in France ‘P’ Series Filer Holder, again free delivery. It duly got delivered today, and I was able to test that Cokin P164 polariser filter. Job done!

A fantastic level of customer service from Mifsuds, from whom I made my very first purchase.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

More than happy

Well, what can I say? I only went in for a new strap for my camera bag and came out with a new lens😯 amazing friendly staff, couldn't be more helpful and even though I came out with more than I went in for they were never pushy, I would definitely recommend anyone that either wanted to buy something or even just some advice try here first I'm sure they'll be more than happy to help 👍👍

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

camera trade in

I wanted to sell my Canon 1dx mk iii after getting some quotes from other companies i contacted Mifsuds Photographic & they offered me a price which was far better than the competition .
The transaction went through very quick & smooth .
So if you want to sell or buy photographic equipment give them a try first ,Matt & his team were very friendly & helpful ,will definitely use them again.

November 8, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look