Collins is an amazing person. He did not let go of the call until he made sure that everything was working ok. I love Mightycall for that, you keep hiring amazing fokls, thank you mightycall.
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See what reviewers are saying
I have had trouble getting a Business call center with great staff who understand my business. Several others, including a well-renowned service, had been a massive disappointment. I stumbled upon Mig... See more
Semi baked tech, support has no idea how this industry workes, asked for cancelation, they tell you they need to reach out for it and they never do but they keep charging you. Hillarious... See more
Company replied
If the tech support in the trial is any indication of full version, we are sold! We are using the business trial of Mightycall to see if it meets our needs, and so far, it is an extremely pleasant exp... See more
Company details
Written by the company
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
Contact info
1 Sansome St, Suite 1400 10104, 94104, San Francisco, United States
- 8882568312
- support@mightycall.com
- www.mightycall.com
3.0
Average
175 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Sam was very thorough and has a great…
Sam was very thorough and has a great sense of humor, prompt to contact and great follow up, C
September 3, 2020
Unprompted review
Reply from MightyCall
Hey Cynthia, thank you for being a MightyCall customer!
Our support is always happy to help out and we appreciate your feedback :)
Amazing service
Amazing service! Super fast response and very helpful.
August 31, 2020
Unprompted review
Reply from MightyCall
Hey Russ, we are happy to hear your kind feedback :)
Best Regards from MightyCall!
I find the customer support to be responsive
I find the customer support to be responsive and actually very thorough. Thank you for following up.
August 20, 2020
Unprompted review
Reply from MightyCall
Hello Brendan and thank you for your feedback!
You are always welcome with any questions to our support team!
I really like this service
I really like this service, it's easy to use, has lots of features and the customer support is helpful and caring.
August 19, 2020
Unprompted review
Reply from MightyCall
Hey Bert, thanks for your kind feedback!
We are happy to have you with MightyCall :)
I am a new client
I am a new client, I switched from MagicJack after many years. So far, a vast improvement in customer service and the quality of the calls.
August 5, 2020
Unprompted review
Reply from MightyCall
Hey Keith,
We are happy to have you here at MightyCall!
Thank you for your kind feedback! :)
super service but policy
Well the service was great and customer service also they only thing I know that has to do with company policy is because of the cov 19 I lost clients and cant work full time so I can't really pay 20 a month right now and well the company should have understood that and low the prices for now but they did not they said they could not after 2 times they did already
August 3, 2020
Unprompted review
Awesome service!
She was very helpful and always friendly. Her instructions were clear and concise. Thank you so much Anna!
July 27, 2020
Unprompted review
Reply from MightyCall
Hello Jasmin,
Thank you for your kind feedback on our support team! We are happy to have you in the MightyCall family! :)
Excellent service
Excellent service! My issue concerning the MightyCall app was solved very fast.
July 20, 2020
Unprompted review
Reply from MightyCall
Hey there Svetlana,
I'm glad that you've liked our service and thank you for being a MightyCall customer!
Excellent super service and easy easy…
Excellent super service and easy easy to use!
July 19, 2020
Unprompted review
Reply from MightyCall
Hey Rudy, thank you for your kind feedback! We are happy to have you as a customer!
The customer service was great
The customer service was great. After many tech chats on their website, we determined that our network was too slow to support the number of phones we wanted to use, but MightyCall refunded our money and honored the guarantee they have on their service. I would gladly do business again with them.
April 20, 2020
Unprompted review
I used MightyCall to service a few…
I used MightyCall to service a few numbers temporarily. I found the experience to be surprisingly good. When I was ready to port out the numbers to cell phones, they were helpful as well.
My thought is say you cannot go wrong with them. The support is good and the service works well. If for any reason it does not meet the specific need they are helpful with moving the numbers. So little or zero downside and no stress to get help or make a change.
Oh, if you should move number out, there is no PIN. They contact you to confirm approval for any change which add a
April 14, 2020
Unprompted review
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