Miller Metcalfe Surveyors Ltd Reviews 

977
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

MM offered to survey the house ten days earlier than anyone else - and kept their promise. The Seller testified to the rigor with which Mr Russell carried out the survey. He sent his report the same... See more

Rated 1 out of 5 stars

Not really sure what I paid £800.00 for! Paid for full structural survey, however any areas that may be troublesome on an old building i.e roof, report just says to get checked by a specialist, so fee... See more

Company replied

Rated 5 out of 5 stars

From the beginning when I was given a quote to the end when I received the timely report has been handled professionally by Miller Metcalfe Surveyors Ltd. I would recommend them. The surveyor has p... See more

Rated 1 out of 5 stars

Provided wrong information about the parts of the property they would inspect. The inspector was late on the day of inspection and did not review an important area within the property that was prom... See more

Company details

  1. Real Estate Agency

Information provided by various external sources

We are an independent, multi-disciplined surveying practice offering extensive coverage throughout England and Wales. All our Surveyors are Members or Fellows of the RICS who have joined us bringing with them a wealth of knowledge and experience. We provide a variety of services to include: Property Valuations for a number of different purposes, HomeBuyer reports, Condition Surveys and Building Surveys. Our Head Office is located in the North West of England where you will find our dedicated Sales Team, Case Management Team and Customer Care Advisors. We will ensure you receive a professional, reliable & efficient service. Our reviews speak for themselves! We look forward to hearing from you. Regards The Miller Metcalfe Survey Team


Contact info

3.3

Average

TrustScore 3.5 out of 5

977 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(977)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to arrange a Homebuyers survey

Easy to arrange a Homebuyers survey, was done within two days and report provided after five days (including weekend). Provision of basic Homebuyers survey as per RICS standard.

July 22, 2019
Unprompted review
Rated 5 out of 5 stars

After being given bad advice by my…

After being given bad advice by my mortgage broker and estate agent I rang up Miller Metcalfe for help. The woman who answered the phone was extremely knowledgeable and polite, and talked me through all my questions without making me feel stupid. Her advice has been invaluable and led me to booking a surveyor from you. I later emailed the booking team who were very helpful and even co-ordinated directly with my estate agent to get access to the property. When the surveyor completed the report he phoned me to talk me through it, and I found after sales and the report itself thorough and helpful.

I can't recommend them highly enough. Thank you Miller Metcalfe.

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Survey was completed the day after i booked it and the report was emailed me a week later. Report was spot on and very detailed. Can't fault Miller Metcalfe enough. Highly reccommend

July 17, 2019
Unprompted review
Rated 5 out of 5 stars

Very professional.

Very professional. Contacted with me just after a few minutes I sent my online request. Also the property check was booked just in a few next days and the report was sent to me in 3 working days! Brilliant service and good price! Well recommended!

July 6, 2019
Unprompted review
Rated 5 out of 5 stars

Professional, informative, friendly. First class service!

I contacted Miller Metcalfe Surveyors on recommendation from my Estate Agent. From the initial contact with Paul at Miller Metcalfe I knew these were the surveyors I was going to use. They were professional, polite and all the information and follow ups they gave me were great and informative without being 'pushy'. From speaking to a lady on the phone they advised me of the best kind of survey for my new home and actually saved me money doing this!
The information about the survey was great and from initial booking the survey was carried out in a very fast turnaround.
Following the survey Tim the surveyor rang me the very same day to give me a brief outline of what was found on his visit. This was invaluable information and set my mind at ease. The survey was delivered via email a few days later and was very detailed and very easy to understand.
All in all a fantastic service and certainly helped put my mind at ease about my new home. I'm so glad I came across Miller Metcalfe Surveyors and would certainly recommend them to anyone!

July 1, 2019
Unprompted review
Rated 5 out of 5 stars

Good pricing, good service!

Good pricing, good service! The homebuyer's report completed for us was very thorough with good detail and was completed and returned to us promptly. While we had some concerns with areas of investigation that were highlighted as a '3' in red - many of these areas are where the survey had not covered at great lengths and, therefore, had recommendations to seek further specialist advice as appropriate.

June 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from Miller Metcalfe

Excellent service from Miller Metcalfe, they were able to carry out our survey in good time, their quote was the most competitive by quite some distance and the Homebuyers report was thorough, well written and detailed. The surveyor called me immediately after the survey to discuss his findings and was knowledgeable and professional and had clearly researched the area and the property, we also received feedback from the vendor that he was pleasant to deal with during the survey itself.

Would highly recommend. Thanks!

June 22, 2019
Unprompted review
Rated 4 out of 5 stars

Easy process but requested surveyor call back never happened

The whole process of booking the survey in and getting the report back was extremely straightforward and well communicated.

I'm deducting a star as we had requested that the surveyor call us to run through the survey (a service that is provided if specifically requested) but unfortunately this never happened. Other than that, I thought it was a very easy process and would definitely use their services again in the future.

June 20, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look