MM offered to survey the house ten days earlier than anyone else - and kept their promise. The Seller testified to the rigor with which Mr Russell carried out the survey. He sent his report the same... See more
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Not really sure what I paid £800.00 for! Paid for full structural survey, however any areas that may be troublesome on an old building i.e roof, report just says to get checked by a specialist, so fee... See more
Company replied
From the beginning when I was given a quote to the end when I received the timely report has been handled professionally by Miller Metcalfe Surveyors Ltd. I would recommend them. The surveyor has p... See more
Provided wrong information about the parts of the property they would inspect. The inspector was late on the day of inspection and did not review an important area within the property that was prom... See more
Company details
Information provided by various external sources
We are an independent, multi-disciplined surveying practice offering extensive coverage throughout England and Wales. All our Surveyors are Members or Fellows of the RICS who have joined us bringing with them a wealth of knowledge and experience. We provide a variety of services to include: Property Valuations for a number of different purposes, HomeBuyer reports, Condition Surveys and Building Surveys. Our Head Office is located in the North West of England where you will find our dedicated Sales Team, Case Management Team and Customer Care Advisors. We will ensure you receive a professional, reliable & efficient service. Our reviews speak for themselves! We look forward to hearing from you. Regards The Miller Metcalfe Survey Team
Contact info
The Cube, Coe Street, BL3 6BU, Bolton, United Kingdom
- 0800 007 3010
- louise.crompton@millermetcalfe.co.uk
- www.millermetcalfesurveyors.co.uk
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The whole process has gone smoothly
The whole process has gone smoothly, and the report at the end has been useful. Thank you!
Excellent fast service
Excellent fast service. Surveyor called the following day to go through main points. Extremely cost competitive.
Very quick to get in touch to book an…
Very quick to get in touch to book an appointment, had someone in the area the next day and had the report available the following day. Super quick and friendly service - would highly recommend
Really great friendly service did…
Really great friendly service did exactly what they said in the designated timeframe
Full structural survey undertaken
Highly recommended
Very friendly and helpful
Very friendly and helpful. Quick to sort everything out and sent report within 5 days of doing survey
Found them very efficient and…
Found them very efficient and helpful.would recommend to friends and family or colleagues.
Very efficient and thorough
Great Service to First Time Buyers.
As first time buyers we were unsure who to go to for our survey but we could not be happier with the service provided. The survey was completed within a few days and the report is very clear and easy to understand.
Efficient service delivered on time…
Efficient service delivered on time (survey within 2wks of the initial call). Report, ready after 3wd, was clear and at the level of detail I had hoped for. Only area for improvement ...when completing the review there is an automatic presumption that I am male.
They carried out the survey very qucikly and efficiently.
They carried out the survey very quickly. They then produced the report the following day. The surveyor even called me to explain some of the more salient points. He even invited me to call him if I had any queries. First class service.
Excellent service and Survey.
Excellent service and Survey.
Highly recommnded
Excellent service. Recommended
Excellent service. We used Miller Metcalfe to survey two properties in our house buying ‘adventure’. Both times they were a pleasure to deal with and always delivered. Efficient and great customer service. Would recommend them.
Great surveyors
Great surveyors. Simple quotation, easy to get hold of someone to talk to prior to the survey. Had a call from the surveyor to discuss the main points (which was nice to hear first hand).
Would highly recommend
Very good service all round
Very good service all round. Would recommend.
Fantastic service!
Recently used Miller and Metcalfe for a survey on our first home. We chose the home buyers report. The service we received from Steph over the phone was fantastic. We managed to get an appointment the following day. The surveyor was brilliant. The survey was completed and I got a phone call the same day to give verbal feedback and then received the report within two days. I would recommend Miller and Metcalfe to anybody buying their first home as you will be well looked after. Thanks for everything!
Would not hesitate to recommend
- Competitive price
- Easy to arrange
- Good customer service
- Valuation was carried out within a week
- The surveyor called to explain key findings
- HomeBuyer Report was produced a few days later
Wouldn't hesitate to recommend.
Great service
Swift, prompt and professional service from start to finish
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