MM offered to survey the house ten days earlier than anyone else - and kept their promise. The Seller testified to the rigor with which Mr Russell carried out the survey. He sent his report the same... See more
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Not really sure what I paid £800.00 for! Paid for full structural survey, however any areas that may be troublesome on an old building i.e roof, report just says to get checked by a specialist, so fee... See more
Company replied
From the beginning when I was given a quote to the end when I received the timely report has been handled professionally by Miller Metcalfe Surveyors Ltd. I would recommend them. The surveyor has p... See more
Provided wrong information about the parts of the property they would inspect. The inspector was late on the day of inspection and did not review an important area within the property that was prom... See more
Company details
Information provided by various external sources
We are an independent, multi-disciplined surveying practice offering extensive coverage throughout England and Wales. All our Surveyors are Members or Fellows of the RICS who have joined us bringing with them a wealth of knowledge and experience. We provide a variety of services to include: Property Valuations for a number of different purposes, HomeBuyer reports, Condition Surveys and Building Surveys. Our Head Office is located in the North West of England where you will find our dedicated Sales Team, Case Management Team and Customer Care Advisors. We will ensure you receive a professional, reliable & efficient service. Our reviews speak for themselves! We look forward to hearing from you. Regards The Miller Metcalfe Survey Team
Contact info
The Cube, Coe Street, BL3 6BU, Bolton, United Kingdom
- 0800 007 3010
- louise.crompton@millermetcalfe.co.uk
- www.millermetcalfesurveyors.co.uk
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Excellent service and extremely helpful…
Excellent service and extremely helpful in making the next steps to our purchase
Excellent and Quick Service
Tim completed the survey on the house we are buying on the 17th September phoned me the same day to update and provided the written report the following day. Great service would definitely recommend
What a great experience
What a great experience. From my initial contact I have been dealt with promptly and professionally and consistently kept up to date by the surveyor Simon, who was absolutely lovely and explained things to me in plain English! As a nervous first time buyer I felt really reassured by him and I wouldn't hesitate to recommend this service to anyone.
We are very happy with Imran's work.
We are very happy with Imran's work.
Thank you!
A very stress free process
A very stress free process, pay the money fill in the details the get the report within a week from start to finish.
Well priced & high quality
The surveyor called before giving me the report to discuss and give me the opportunity to ask questions. The report was written very quickly yet still adhered to a high level of quality. One of the cheaper surveys I found yet they still met all of my additional requests (to check garage, roof & loft). Highly reccomended!
Very efficient and professional…
Very efficient and professional service. Surveyor telephoned and went through all areas of concern regarding the property. Report comprehensive. Delighted with service provided and would recommend.
Nothing was 'too much trouble' or meet…
Nothing was 'too much trouble' or meet with difficulty.
Very quick and efficient
Very quick response & surveyor called…
Very quick response & surveyor called us to discuss report. Having photos included in report was very helpful although the quality was not great. Would definitely recommend.
Completely satisfied with Miller…
Completely satisfied with Miller Metcalfe Surveyors. The survey report is detailed and comprehensive. They were quick to deliver the service and extremely efficient. As I had the result within days there were no phone calls to chase them up.
Thank you
S Horne
Homebuyers Report Excellent Service
The booking of the homebuyers report was swift and easy and I recieved the report just a few days after the inspection. The report is easy to read and understand. Can't fault the service in anyway and would definitly recommend Miller Metcalfe.
An excellent service
An excellent service. I was given a clear outline of what the surveyor would be able to do and when the report would be available. The colour coding of the key points made the report easy to understand and help when making judgements about such a major purchase.
Surveyor let it down.
Great initial contact and very quick to organise a survey to our new to us property which was a bonus.
But the surveyor was pretty much a waste of time, He saw things that we had spotted ourselves but things like drains and even venturing into the roof space was just a peep into the loft "due to health and safety because of insulation" he couldn't actually have had a good look up there.
There is 3 drain access points down the side of the property with 4 screws holding them down but apparently he didn't have the equipment to look at those?
He did lift a manhole further away though.
Also derogatory remarks about decking being out of fashion and the house didn't have "that lived in look"...... Well yes! , it's an empty house.!!!!!!!!!
kitchen doors and drawers were chosen at random to see if they "operated smoothly" , all really technical stuff!.
All the window handles were checked and some were stiff which may require replacing in the future!. I want to know more in depth stuff instead of checking £3 window handles.
Also noted down that the fascias and soffits needed a clean, really major info that's needed when spending £350k on a new house.!
Next time, if there is a next time I won't bother and save myself £600!.
I suppose it depends on who you get to actually survey your potential new house, some might be on the ball and find all sorts and do a proper thorough job that most people expect, others might just have a quick look round opening and closing doors and drawers etc and off they go.
If that's the case, sign me up and I'll take a job!
Fast reliable service
Fast reliable service from the whole survey team. It’s a shame the Surveyor couldn’t get into more areas of the house but that was the owners fault for having too much furniture etc.
He tried though!!
Thanks
Poor Service
Poor service, Had the report take place on the 21st and still have not had the report back. Was emailed this week saying we would have the report no later than today and surprise I get an email saying they apologise for the delay and that the report is still with the surveyor who will call me, No call and now they are not replying my emails, Holding everything up now, Avoid

Reply from Miller Metcalfe Surveyors Ltd
Homebuyers Survey
Very comprehensive report & a pleasure to deal with. Highly recommended.
Great service and great report at a great price
Great service and great report.
Efficient, timely and great communication. Would highly recommend.
Fantastic! Would recommend. Went the extra mile for us
Fantastic. Originally wanted to go for the most expensive but the lady I made the booking with looked at the details of the property online and said based upon its condition we did not need to spend all that money on the structural, so she recommended the home buyers (Cheaper). Very honest of her. The survey came through by email and in the post. It was complete with photos, of the internal damp, basement, loft eves, garden, grade ii listed path (just in case we need to maintain it. All very useful. The surveyor also made himself available for me to call and discuss some of the recommendations he had made. He said there was nothing that would have stopped him from buyer the house which was very reassuring. Really good service. Would highly recommend
The surveyor was not helpful in…
The surveyor was not helpful in explaining me the findings and was giving no definite opinion and gives indirect opinions. Not able to make a decision based on the survey. I felt i wasted my money by going with Miller Metcalfe

Reply from Miller Metcalfe Surveyors Ltd
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