MM offered to survey the house ten days earlier than anyone else - and kept their promise. The Seller testified to the rigor with which Mr Russell carried out the survey. He sent his report the same... See more
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Not really sure what I paid £800.00 for! Paid for full structural survey, however any areas that may be troublesome on an old building i.e roof, report just says to get checked by a specialist, so fee... See more
Company replied
From the beginning when I was given a quote to the end when I received the timely report has been handled professionally by Miller Metcalfe Surveyors Ltd. I would recommend them. The surveyor has p... See more
Provided wrong information about the parts of the property they would inspect. The inspector was late on the day of inspection and did not review an important area within the property that was prom... See more
Company details
Information provided by various external sources
We are an independent, multi-disciplined surveying practice offering extensive coverage throughout England and Wales. All our Surveyors are Members or Fellows of the RICS who have joined us bringing with them a wealth of knowledge and experience. We provide a variety of services to include: Property Valuations for a number of different purposes, HomeBuyer reports, Condition Surveys and Building Surveys. Our Head Office is located in the North West of England where you will find our dedicated Sales Team, Case Management Team and Customer Care Advisors. We will ensure you receive a professional, reliable & efficient service. Our reviews speak for themselves! We look forward to hearing from you. Regards The Miller Metcalfe Survey Team
Contact info
The Cube, Coe Street, BL3 6BU, Bolton, United Kingdom
- 0800 007 3010
- louise.crompton@millermetcalfe.co.uk
- www.millermetcalfesurveyors.co.uk
3.3
Average
977 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Highly Recommend
Great, quick service - also needed a desktop valuation which was sorted within 2 days
October 17, 2019
Unprompted review
Great service
Great service. Thorough report. Would 100% recommend.
Very in depth report. Great communication.
No hassle. Quick and good.
October 15, 2019
Unprompted review
They were very quick received a phone…
They were very quick received a phone call the same day as the survey was carried out and email the next day.
October 14, 2019
Unprompted review
Efficient
Efficient. Plus friendly people and really helpful with enquiries
October 11, 2019
Unprompted review
The survey report came back just one…
The survey report came back just one day after the survey itself was done. I really appreciated that the Surveyor (Stephen Szczur) called me to clarify some of the issues. This was very reassuring for a first time buyer!
Would highly recommend!
October 11, 2019
Unprompted review
Concise,detailed,good communication.all…
Concise,detailed,good communication.all you could ask for.
October 8, 2019
Unprompted review
great speedy service
October 8, 2019
Unprompted review
Great experience and very professional
October 8, 2019
Unprompted review
I rang to book my survey on Tuesday and…
I rang to book my survey on Tuesday and the survey was conducted on the Wednesday and the report sent to me on Monday. Fast efficient service. Friendly and helpful phone manner and all for a good price, would definitely use again. Thanks for your help!
October 8, 2019
Unprompted review
Excellent service (booking | survey visit | report) & value for money
From booking to the valuation itself and the report I highly recommend Miller Metcalfe Surveyors Ltd.
They kept me informed every step of the way and answered all my queries. Gary Palmer (RICS) certified the surveyor was a fantastic professional, thorough and very knowledgeable. I had my report mailed very quickly - within days straight after the visit. Excellent all round!
Definitely use especially if you are wanting a valuation on a new build property.
October 3, 2019
Unprompted review
Simply surveyed simply reported simply very good
Miller Metcalfe Surveyors promptly provided a surveyor who shortly after his inspectio not only gave me a comprehensive verbal report but also followed it up with a written report that was in language that was easy to understand
October 2, 2019
Unprompted review
Slow company
I had to chase the survey up 3 times before they bothered to send it. It was the only thing I was waiting for before completion on my house. Paying £475 for a survey and having to chase it up numerous times isn't acceptable!
October 2, 2019
Unprompted review
Reply from Miller Metcalfe Surveyors Ltd
We have looked into the background of this case and note the inspection took place on the 23rd September. Reports take 3-5 working days to complete as standard. Our records show the report was delivered via email on Monday 30th September.
We are sorry if you were expecting the report sooner however we are satisfied that the report was delivered within our standard time-frame of 3-5 working days from date of inspection.
If you have any further queries, please do not hesitate to contact our customer service team at: crt@millermetcalfe.co.uk.
Kind regards
The Miller Metcalfe Survey Team
Very good
Very good, clearly written report, emailed the next working day, highlighting the issues and suggesting the remedial work and timetable for completion. The surveyor also rang the next working day to discuss the report and answered all my questions clearly.
September 30, 2019
Unprompted review
Great service...
They were very quick to get the report back to me, staff in the office were all very helpful and pleasant. Would definitely recommend!
September 30, 2019
Unprompted review
Great service home buyers report…
Great service home buyers report delivered via email within 1 working day . Easy to understand , great communication . Couldn't fault the service
September 30, 2019
Unprompted review
Fair price.
Fair price.
Fast service.
Quick verbal feedback.
Quick postage of survey pack.
September 30, 2019
Unprompted review
Your report was very poor & only served…
Your report was very poor & only served to allow you wriggle room if anything was found at a later date. Further more your estimate of the value of the property was identical to the sum paid. What a coincidence! What an absolute waste of money. If I subsequently find that the value of the property is significantly less than the sum we paid I will seek further advice. You have to understand that we were blinded by the suitability to us & therefore sort professional guidance on the ultimate purchase of this property.Your red alarms were Electric , Gas, & Boiler. What a Joke!!!!
September 25, 2019
Unprompted review
Reply from Miller Metcalfe Surveyors Ltd
Dear Mr Jones,
Thank you for leaving us a review however I am sorry to hear that you found our report to be very poor.
I have reviewed the content and it appears there was very little by way of defects to report upon. For most purchasers this is generally good news. Surveyors will always provide advice on the general maintenance that will be required in any property. As the report is private, I am sure you will appreciate that I cannot go into too much detail about our Surveyors findings.
With regards to the valuation figure, Surveyors take into account the overall condition of the property together with local sales in the area, they will either agree with the purchase price or advise if they feel you are paying too much.
As Surveyors are not electricians or plumbers it does not fall in their remit to test the services and therefore condition rating 3 or red (CR3) is standard for the services section in our reports.
We are always sorry to receive negative feedback as we strive to deliver a first class service. If you do wish to discuss any aspect of your report in more detail, please contact our Customer Relationship department at: crt@millermetcalfe.co.uk.
Kind regards
The Miller Metcalfe Survey Team
Surveyor arranged our survey quickly…
Surveyor arranged our survey quickly and gave a prompt report of their finding. Would recommend.
September 24, 2019
Unprompted review
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