Millers Jewellers Reviews 

327
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My wife had a gold bracelet which broke when a link near the fastening catch came off and was lost. I took this to Millers and spoke to their salesman who promised it could be fixed within 2 weeks for... See more

Rated 5 out of 5 stars

This is the first time I've purchased a watch from Millers. Ordered it Friday 26th December 2014 & delivered as agreed a.m.Tuesday 30th December by recorded delivery. The Rotary ladies' watch supplie... See more

Rated 5 out of 5 stars

Watch ordered online on Thursday 7th August, (Millers are closed on Thursday). Received email from James advising out of stock situation on Friday 8th August, stock to be available for despatch Mo... See more

Rated 5 out of 5 stars

I ORDERED A CITIZEN ECO DRIVE FOR MY PARTNER WHICH ARRIVED ON THE DAY STATED WHEN I ORDERED. THE ITEM WAS WELL PACKAGED SO NO DAMAGES. I HAD SEEN THE WATCH ON VARIOUS OTHER WEBSITES FOR SLIGHTLY MORE... See more

Company details

  1. Watch Store

About Millers Jewellers

Information provided by various external sources

As Wolverhampton's oldest Jewellers we are confident in our ability to provide the highest level of customer service - there is a good reason why we have been around for over 140 years!

We encourage you to contact us and we are always happy to assist in store, by telephone or email.

We have been selling Rotary since 1929 and over the years we have, and continue to, widen our range of brands based on what our customers require and we now also stock Bulova Watches, Citizen Watches, Dreyfuss & Co Watches, J & T Windmills Watches and of course Rotary Watches.

Although online currently our main focus is watches we are a traditional Jewellers and provide a complete service from Jewellery valuation, jewellery and watch repair and restoration to sales and advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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4.9

All reviews

(327)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great product, cheap price

I know what you're thinking, why is this website a lot cheaper than any other..... The answer is I don't know and I definitely don't care! I thought I would put them to the test... I ordered the watch on a Sunday afternoon and requested it by Tuesday. Tuesday came and there was the watch waiting for me! I can't recommend this website enough! I hope you can use this as a trustworthy review!

October 12, 2014
Unprompted review
Rated 5 out of 5 stars

Timely Service :)

The service received from Millers Jewellers was second to none, I would have no hesitation in using them again and would definately recommend them.

October 10, 2014
Unprompted review
Rated 5 out of 5 stars

Quality at a copetitive price

I saw the Skagen watch, which I purchased from Millers, while on a cruise in America and admired it. I was sorry that I did not purchase it at that time but it stuck in my mind. My husband decided I should buy it as a birthday present from him. Millers price matched the duty free price. The watch was sent to me quickly and securely and I was delighted with it.

October 8, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect

The service I received was amazing! I bought a watch from Millers for my boyfriends birthday. I was worried because it was a surprise but Millers assured me I would be able to have a full refund so I went ahead with the purchase. I was informed at every stage of the process and was very happy when I received my purchase. It was in lovely packaging and my boyfriend loved it! Amazing value for money!

October 4, 2014
Unprompted review
Rated 5 out of 5 stars

Going the extra mile is a set standard for Millers Jewellers

I ordered a Rotary watch for my boyfriend's birthday in the first week of September. I found the exact one I had been looking for and it had £90 off the RRP too - perfect! About an hour after I placed my order I received a call from Millers Jewellers to let me know that the watch wasn't available until October. It was on the website but I hadn't noticed on my excitement of finding it. I stressed the need for it for the following week and they assured me they would do their best to track one down. They had already been in contact with Rotary to explain the situation. A few days after, I got an email to say that they had found one for me and it was sent special delivery the next day. It was a few days until my boyfriends birthday so the stress was gone. He was absolutely over the moon with it and I am now the best girlfriend ever! I feel the staff at Millers Jewellers really did have my happiness and satisfaction in mind and they 100% delivered. I will definitely use Millers Jewellers again! Thanks

September 27, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I wouldn't hesitate to recommend millers jewellers. The product I ordered was out of stock but millers ordered it direct from the suppliers and it arrived within a couple of days. Excellent service and very competitive prices.

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

This Company is amazing.

I purchased my Radio Controlled Watch from this Company last week the experience was good old fashion first class service. The transaction was completed and delivered in two days absolutely wonderful this despite them awaiting a delivery themselves, AMAZING. Well packed and delivered by 1300hrs the following day. Well what more could you ask for. This company will be my only Watch dealer in the future.

September 10, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant

Millers Jewellers provided a fantastic, friendly service and the watch was received on time. Would recommend the company to anyone and would definitely use again in future.

August 25, 2014
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Great customer service and helpful communication. Item was speedily and securely delivered. I have no hesitation in recommending this company.

August 23, 2014
Unprompted review
Rated 4 out of 5 stars

great service, lovely product, slightly disappointing packaging

The e mails were clear regarding when the watch was delivered, and it arrived on time as expected. The watch was lovely, even nicer than its picture. However, the box was only wrapped in brown paper, rather than bubble wrap, so it was a bit worse for wear at the corners, which was a shame, as it was a 21st gift, so it would have been nice to have been able to present a pristine box. Would use this company again though.

August 21, 2014
Unprompted review
Rated 5 out of 5 stars

Watch ordered online on Thursday 7th August

Watch ordered online on Thursday 7th August, (Millers are closed on Thursday). Received email from James advising out of stock situation on Friday 8th August, stock to be available for despatch Monday 11th August.
Received further email on Monday 11th August stating that watch had been despatched. Watch received, delivered by Royal Mail, at 10.30am Tuesday
12th August.
Watch exactly as described and £40.00 cheaper than anywhere else.
Excellent service through out -Thank you very much.

August 14, 2014
Unprompted review
Rated 5 out of 5 stars

Marvelous Millers

I was looking for a specific watch for my husband and googled it. Millers came up as having it in stock at a very very reasonable price. Excellent customer service, communication and delivery. I will definitely use this company again.

August 14, 2014
Unprompted review
Rated 5 out of 5 stars

Great value and great service!

I had thoroughly researched the internet to replace my Rotary watch that had been lost while on holiday. Not only did Millers Jewellers have the exact watch that I wanted in stock from a large range available,but they supplied it promptly and efficiently at a price that was considerably less than that offered by other suppliers.

I was delighted with my purchase and have no hesitation in heartily recommending Millers to anyone seeking value for money.

August 11, 2014
Unprompted review
Rated 5 out of 5 stars

Genuinely great service and excellent aftersales

I was a little cautious at first as I wasn't familiar with Millers but I had nothing. To worry about. They were very helpful from the start, right through the sale. Kind and courteous after sales service also and fast too!! I would very highly recommend Millers to anyone and congratulate them on their excellent service (unfortunately rare elsewhere these days).

Top marks!!

August 6, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service..

I ordered a watch fro my wife's birthday on Monday evening, watch arrived as requested Wednesday morning. Throughout the purchasing process I was kept up to date.. Absolutely fantastic and would thoroughly recommend...

August 5, 2014
Unprompted review

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