Millers Jewellers Reviews 

327
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My wife had a gold bracelet which broke when a link near the fastening catch came off and was lost. I took this to Millers and spoke to their salesman who promised it could be fixed within 2 weeks for... See more

Rated 5 out of 5 stars

This is the first time I've purchased a watch from Millers. Ordered it Friday 26th December 2014 & delivered as agreed a.m.Tuesday 30th December by recorded delivery. The Rotary ladies' watch supplie... See more

Rated 5 out of 5 stars

Watch ordered online on Thursday 7th August, (Millers are closed on Thursday). Received email from James advising out of stock situation on Friday 8th August, stock to be available for despatch Mo... See more

Rated 5 out of 5 stars

I ORDERED A CITIZEN ECO DRIVE FOR MY PARTNER WHICH ARRIVED ON THE DAY STATED WHEN I ORDERED. THE ITEM WAS WELL PACKAGED SO NO DAMAGES. I HAD SEEN THE WATCH ON VARIOUS OTHER WEBSITES FOR SLIGHTLY MORE... See more

Company details

  1. Watch Store

About Millers Jewellers

Information provided by various external sources

As Wolverhampton's oldest Jewellers we are confident in our ability to provide the highest level of customer service - there is a good reason why we have been around for over 140 years!

We encourage you to contact us and we are always happy to assist in store, by telephone or email.

We have been selling Rotary since 1929 and over the years we have, and continue to, widen our range of brands based on what our customers require and we now also stock Bulova Watches, Citizen Watches, Dreyfuss & Co Watches, J & T Windmills Watches and of course Rotary Watches.

Although online currently our main focus is watches we are a traditional Jewellers and provide a complete service from Jewellery valuation, jewellery and watch repair and restoration to sales and advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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4.9

All reviews

(327)

1 review in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Miller's is so much more than just a shop. The jewellery and watches are all excellent quality and great value. Their repairs service is great and the after care for sales from them is fantastic. But what really puts them streets ahead of anyone else is their customer service. We have been using the shop for many years now and just wouldn't go anywhere else. They are helpful, friendly and extremely accommodating, we have never had any problem and they always go the extra mile to please. They have an excellent range including new and second hand -their timeless treasures collection is always very tempting, and on many occasions they have found wonderful pieces on request, and if they can't find it then they will make it, with their great bespoke service. We are always nothing less than thrilled with everything they do for us, and can't recommend them highly enough. You simply won't get a better service ANYWHERE else.

June 7, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic

The ordering process was very simple, the price was very attractive and the item arrived the next day, as promised. Can't praise Millers highly enough - would recommend them and will definitely use them in the future.

June 3, 2014
Unprompted review
Rated 5 out of 5 stars

A shining example of how it should be.

Not only was I impressed that the exact item I wanted was cheaper than every other place I'd seen it but the fact that I received a call within an hour of ordering to let me know that it wasn't in stock so they needed to get it in which would delay the delivery by a day. I hadn't expected such a quick delivery anyway (especially as it was free) and such a lovely polite man on the phone. I am very happy with the service. Within 48 hours I had the order in perfect condition. Good old fashioned customer care.

June 3, 2014
Unprompted review
Rated 5 out of 5 stars

good seller

Millers Jeweller send my watch on that same day , very cheap compare to the competitors, good seller

May 29, 2014
Unprompted review
Rated 5 out of 5 stars

Personal and professional service

Trawling the web for a particular item Millers were as cheap as many non-high street based companies. What raised them into the 5* zone was the prompt and personal service. Nice to see old fashioned values of good customer service remain.

May 22, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect Service - could not be better

So impressed with Millers Jewellers - was looking for a specific watch and enquired for availability. The watch had to be ordered from the manufacturer, but was still with me within 3 days with links removed just as requested. Had great E-Mail comms to keep me informed of status. Cannot fault quality of service at all. Thank you!

May 21, 2014
Unprompted review
Rated 5 out of 5 stars

excellent service

Best price on the internet by £80, next day recorded delivery and were very helpful with my query. Love my watch and would definitely recommend and buy again.

May 1, 2014
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE - 5 STAR DEFINITELY

MY EXPERIENCE WITH MILLERS JEWELLERS WAS EXCELLENT. EMAILS WERE ANSWERED QUICKLY AND EFFICIENTLY, AND THEY WERE VERY ACCOMODATING. ONCE MY ORDER WAS PLACED, I RECEIVED THE ORDER THE VERY NEXT DAY. IT IS A PLEASURE TO DEAL WITH A COMPANY, THAT OBVIOUSLY LOOKS AFTER THEIR CUSTOMERS. PERFECT!!!!

April 23, 2014
Unprompted review
Rated 5 out of 5 stars

Superb value and superb service, - could not be bettered!

Rotary watch ordered on line at 1.40 pm on day 1, and delivered by 9.00 am on day 2.
I had tried the watch on in John Lewis that morning, which was priced at £179, and my wife tried to persuade to buy it there and then. Amazon had it at £99 and then I found Millers, Jewellers where the price was only £85. It was a no brainer, - handsome watch, excellent value and superb service. If I shall need another, I shall known where to come!
JF

April 22, 2014
Unprompted review
Rated 5 out of 5 stars

Kept woman

Guess what, my husband had been in the dog-house so he bought me a lovely watch. It arrived in just a few days and was well packaged. He did say that he used this jewellers as the price was very good, oh the cheapskate.

March 28, 2014
Unprompted review
Rated 5 out of 5 stars

I would definately recommend Millers

Great all round service. The Citizen watch I purchased was good value and worked perfectly. Just what I wanted. When I had to contact them regarding delivery, Richard was extremely helpful and pleasant....oh what a nice surprise that was!!

March 9, 2014
Unprompted review

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