My wife had a gold bracelet which broke when a link near the fastening catch came off and was lost. I took this to Millers and spoke to their salesman who promised it could be fixed within 2 weeks for... See more
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This is the first time I've purchased a watch from Millers. Ordered it Friday 26th December 2014 & delivered as agreed a.m.Tuesday 30th December by recorded delivery. The Rotary ladies' watch supplie... See more
Watch ordered online on Thursday 7th August, (Millers are closed on Thursday). Received email from James advising out of stock situation on Friday 8th August, stock to be available for despatch Mo... See more
I ORDERED A CITIZEN ECO DRIVE FOR MY PARTNER WHICH ARRIVED ON THE DAY STATED WHEN I ORDERED. THE ITEM WAS WELL PACKAGED SO NO DAMAGES. I HAD SEEN THE WATCH ON VARIOUS OTHER WEBSITES FOR SLIGHTLY MORE... See more
Company details
About Millers Jewellers
Information provided by various external sources
As Wolverhampton's oldest Jewellers we are confident in our ability to provide the highest level of customer service - there is a good reason why we have been around for over 140 years!
We encourage you to contact us and we are always happy to assist in store, by telephone or email.
We have been selling Rotary since 1929 and over the years we have, and continue to, widen our range of brands based on what our customers require and we now also stock Bulova Watches, Citizen Watches, Dreyfuss & Co Watches, J & T Windmills Watches and of course Rotary Watches.
Although online currently our main focus is watches we are a traditional Jewellers and provide a complete service from Jewellery valuation, jewellery and watch repair and restoration to sales and advice.
Contact info
United Kingdom
- www.millersjewellers.co.uk
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Brilliant service
Miller's is so much more than just a shop. The jewellery and watches are all excellent quality and great value. Their repairs service is great and the after care for sales from them is fantastic. But what really puts them streets ahead of anyone else is their customer service. We have been using the shop for many years now and just wouldn't go anywhere else. They are helpful, friendly and extremely accommodating, we have never had any problem and they always go the extra mile to please. They have an excellent range including new and second hand -their timeless treasures collection is always very tempting, and on many occasions they have found wonderful pieces on request, and if they can't find it then they will make it, with their great bespoke service. We are always nothing less than thrilled with everything they do for us, and can't recommend them highly enough. You simply won't get a better service ANYWHERE else.
Fantastic
The ordering process was very simple, the price was very attractive and the item arrived the next day, as promised. Can't praise Millers highly enough - would recommend them and will definitely use them in the future.
A shining example of how it should be.
Not only was I impressed that the exact item I wanted was cheaper than every other place I'd seen it but the fact that I received a call within an hour of ordering to let me know that it wasn't in stock so they needed to get it in which would delay the delivery by a day. I hadn't expected such a quick delivery anyway (especially as it was free) and such a lovely polite man on the phone. I am very happy with the service. Within 48 hours I had the order in perfect condition. Good old fashioned customer care.
good seller
Millers Jeweller send my watch on that same day , very cheap compare to the competitors, good seller
Personal and professional service
Trawling the web for a particular item Millers were as cheap as many non-high street based companies. What raised them into the 5* zone was the prompt and personal service. Nice to see old fashioned values of good customer service remain.
Perfect Service - could not be better
So impressed with Millers Jewellers - was looking for a specific watch and enquired for availability. The watch had to be ordered from the manufacturer, but was still with me within 3 days with links removed just as requested. Had great E-Mail comms to keep me informed of status. Cannot fault quality of service at all. Thank you!
Very good service, when buying a new watch online.
Very happy with the service I received from Millers. The watch was a very reasonable price and was exactly as described. I was contacted by phone and email regarding the delivery date. I would highly recommend them.
Top flight service
Millers provided not only an efficient service and a great price but added a human touch which stands them apart from the competition.
Never dealt with a nicer company!
Fantastic company - watched ordered/picked/engraved and delivered within 48 hrs.
Wonderful to talk to people who cannot do enough to ensure a high level of customer service.
Thank you.
excellent service
Best price on the internet by £80, next day recorded delivery and were very helpful with my query. Love my watch and would definitely recommend and buy again.
EXCELLENT CUSTOMER SERVICE - 5 STAR DEFINITELY
MY EXPERIENCE WITH MILLERS JEWELLERS WAS EXCELLENT. EMAILS WERE ANSWERED QUICKLY AND EFFICIENTLY, AND THEY WERE VERY ACCOMODATING. ONCE MY ORDER WAS PLACED, I RECEIVED THE ORDER THE VERY NEXT DAY. IT IS A PLEASURE TO DEAL WITH A COMPANY, THAT OBVIOUSLY LOOKS AFTER THEIR CUSTOMERS. PERFECT!!!!
Superb value and superb service, - could not be bettered!
Rotary watch ordered on line at 1.40 pm on day 1, and delivered by 9.00 am on day 2.
I had tried the watch on in John Lewis that morning, which was priced at £179, and my wife tried to persuade to buy it there and then. Amazon had it at £99 and then I found Millers, Jewellers where the price was only £85. It was a no brainer, - handsome watch, excellent value and superb service. If I shall need another, I shall known where to come!
JF
So nice to deal with a small company giving excellent service
I knew that I wanted a particular Skagen watch. Searched the internet for days and this shop provided the best price. Not only that, the service was exceptional. No need to go to the 'big' companies for best value and service. Thank you Millers - particularly James.
Excellent service, very speedy delivery, lovely watch.
I was delighted with the service received from Millers Jewellers. The watch I ordered was nearly half the price of the same watch in the high street jewellers and it was delivered less than 24 hours after I placed the order. I would recommend them 100%.
Friendly and helpful
Nice people to deal with. Very pleased with watch and service.
Kept woman
Guess what, my husband had been in the dog-house so he bought me a lovely watch. It arrived in just a few days and was well packaged. He did say that he used this jewellers as the price was very good, oh the cheapskate.
A really good reliable site for watches
Excellent value, good range of watches on offer , fast efficient delivery
Trusted company, fast efficient and a joy to do business with
excellent customer service. my item was with me within a couple of days and was very well packaged. Also, i picked up an absolute bargain with the service or quality not compromised
Excellent shop
I have bought a brilliant watch from them and they delivered on time. Good communication from them. Thank you guys
I would definately recommend Millers
Great all round service. The Citizen watch I purchased was good value and worked perfectly. Just what I wanted. When I had to contact them regarding delivery, Richard was extremely helpful and pleasant....oh what a nice surprise that was!!
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