Millets - Chippenham Reviews 

Excellent service ,&the best walking boots ever!

Karl was very helpful and very patient got just what l wanted

Really helpful guys, advised on teenagers walking boots and DofE suitability

perfect service from Karl very helpful 👏 thanks buddy 👍

Extremely helpful staff, Karl, and bought just what I wanted. We don’t have a Millets in our neck of the woods so whenever I’m visiting our daughter in Chippenham I always pop into the store where everyone is always friendly and helpful.

The team member had reserved me some emergency ponchos (£2), as my husband had phoned the store earlier in the day to request this. I found the team member very friendly & helpful. He said that they had plenty in stock. I bought 2 more as they were needed and were priced so reasonably. He took a genuine interest in our short chat, when I told him my daughter was going to Thorpe park tomorrow.

Extremely friendly and helpful staff member, Doug, recommended me the best products and offers. This service was second to none and something you only get in local stores.

Popped in to grab some last minute camping gear, Doug was super helpful and friendly. Top tier experience

I accidentally took a Black’s return to Millets in Chippenham, talk about feeling foolish.
They were preparing to close but a lady called Vicki said ‘wait, I might be able to help’
Dropping what she was doing she spent time processing my return because although they are separate companies, currently Blacks is owned by the same group.
Vicki did all of this with a smile, never once pointing out my mistake, and saved me a wasted journey. I was very impressed and in the future, if I have a similar requirement, it’s Millets I’d go to. What a fantastic bit of customer service in today’s modern World where good service is a forgotten rumour. Thank you Vicki and thank you Millets 👍

Vicki was very helpful finding walking boots that fitted well. She knew the products and their fitting style ie arch support, heel protection, width for different brands. Advice was great and I came away with good fitting boots.
I like being able to call direct to the store and speak to a member of staff who's actually there to check stock before driving in. Always helpful on the phone. They've always put items aside for a quick pick up.

We came into Millets to buy some camping chairs and received amazing customer service from Doug who told us he had worked for the company for over 60 years.

Retail Assistant Doug provided excellent service and was very helpful. There was a great range of products to choose from. Please make sure that this valuable store remains open.

Vicky the saleswomen she very helpful and smiling, will come back again thank

I was looked after by Vicki and she was superb. Very knowledgeable about the trainers ( I was looking for a pair of waterproof walking trainers )and she couldn’t have been more helpful.Also very knowledgeable about caring for the trainers and keeping them waterproof for as long as possible. I would always come back to
Millets if I knew she was in the shop.

Doug was very helpful and sorted everything out for me
He’s a credit

Excellent range of products and top customer service from Doug and other staff

Excellent store. Was greeted by a friendly member of staff who was extremely helpful and knowledgeable about hiking equipment. Great to have a local store that stocks everything you need with so many wonderful hikes in the area.

Staff were very helpful as always

Mark at Millets Chippenham was great - I was purchasing a waist bag and I wanted a ladies top which he ordered online for me to come to my house. Excellent customer service could not fault him - happy disposition and great communicator - first class.

Whenever I need something to do with being outdoors or camping I head to Millets in Chippenham, even though I live a 30 mins drive away! Doug, as always was ready to offer help and advice from his extensive experience and knowledge. I love all that this shop offers and will no doubt return again often because I prefer it to other similar shops or larger stores.