Good choice of products and some reasonable prices/offers on, they accept blue light discount, but not able to use gift card online and Miller stores are far and few in between these days. The shorts... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed to buy some equipment for my son's school trip to Norway. Not knowing anything about what was needed we went into the Worthing store to get some advice. Shaun was so knowledgeable and help... See more
Company replied
Attended to as soon as I walked in without any pressure or expectation by the staff. Very helpful and easy mannered staff who make using the store easy. I found exactly what I was looking for and prog... See more
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Great customer service. Purchased walking shoes on line. Prompt delivery and excellent quality. Unfortunately had to return as a bit small for me. Kept in loop re transit and return an received ref... See more
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Company details
About Millets
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
United Kingdom
- 0161 393 7060
- www.millets.co.uk
4.4
Excellent
103K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Ordered beach shoes for holiday they…
Ordered beach shoes for holiday they are fantastic
Quick delivery
Good services
August 17, 2026
Reply from Millets
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Delivered on time!
Delivered on time!
The tent was as described and withstood strong winds and heavy rain.
The price was good, as it was reduced.
Thank you.
August 22, 2026
Reply from Millets
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
From ordering to delivery
From ordering to delivery, items were dispatched quickly, great communication.
Will order again from Millets.
August 17, 2026
Reply from Millets
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Fantastic staff
Fantastic staff. Very friendly and knowledgeable.
Sorted out my exchange without any issues and helped me pick a different product.
I left feeling very pleased and thankful
August 31, 2026
Unprompted review
Reply from Millets
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Reply from Millets
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Millets Customer Care Team
Reply from Millets
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Never received
August 21, 2026
Reply from Millets
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Excellent shoes delivered by excellent…
Excellent shoes delivered by excellent service
August 17, 2026
Reply from Millets
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great product at a great price and was…
Great product at a great price and was delivered promptly.
August 21, 2026
Reply from Millets
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Ordering from Millets is very easy
Ordering on line from Millets is very straightforward. Once the order is placed you are kept up to date with the progress of the order and delivery is rapid.
Most importantly the goods which Millets sell are well made and excellent value for money.
August 21, 2026
Reply from Millets
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Great value rucksack
Great value rucksack. So much so that this is the second one I’ve bought as my son was borrowing mine so much. Arrived really quickly.
August 17, 2026
Reply from Millets
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Click and collect excellent
I was collecting a click and collect item, such a good idea as the shop is too small to stock everything you sell online.
Two young men were at the counter, one went to get it while the other checked my order on my phone, they obviously got on very well and were both so helpful and chatty, my second top review for this branch!
Thank you very much for such excellent service again,
Best wishes,
Deborah L.
August 20, 2026
Reply from Millets
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Reply from Millets
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Peter Storm Walking Shoes
Easy to use site, quick delivery and good quality walking shoes.
August 21, 2026
Reply from Millets
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Quick efficient delivery
July 31, 2026
Reply from Millets
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Millets Customer Care Team
Excellent customer service from Sharon
Excellent customer service from Sharon. Nothing was too much trouble. A real credit to Millets
August 1, 2026
Unprompted review
Reply from Millets
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Reply from Millets
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great delivery service
Great delivery service, carried out in an exceptional timely fashion.
August 21, 2026
Reply from Millets
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
The tent was missing parts
The tent was missing parts - no pegs or flysheet inside and still waiting to hear back.
August 21, 2026
Reply from Millets
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Delivery service was atrocious and also…
Delivery service was atrocious and also the customer service team refused to do anything about my complaint of a missing parcel
August 17, 2026
Reply from Millets
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
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