Milner Off Road Reviews 

162
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I'm writing this review on behalf of my brother. My brother recently purchased parts from Milner Off-road and received delivery the very next day. His Shogun Sports cylinder head was cracked, so he pu... See more

Rated 5 out of 5 stars

Always had a good experience from all at milners. Good quality parts and always well packages and promptly delivered. When fitting one of their clutches recently we encountered a few little issues... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service, if your like me and can’t wait a week for your parts come to Milners. Competitive pricing, fast delivery and brilliant helpful staff! Ordered some Mitsubishi parts a... See more

Rated 5 out of 5 stars

We have used Milner many times, and always had a positive experience. Items always in stock, good prices, knowledgeable staff, fast reliable delivery and even a VAT receipt emailed without having to a... See more

Company replied

Company details

  1. Auto Parts Store

Written by the company

Milner Off Road Ltd are the leading UK mail order 4x4 parts suppliers, offering parts for most Japanese 4x4 vehicles. We have been trading since 1981, originally developing engine conversion kits, then realised the expanding market for Japanese 4x4 parts. We now provide parts to drivers across the world, covering domestic users, or offering trade 4x4 accessories to businesses. Now operating from new purpose built premises in Matlock, Derbyshire, we supply to trade and retail customers in both the UK and overseas. With over £2 million of parts on stock, we supply at very competitive prices. All parts shown on our website can be delivered to your home or business address in the U.K by carrier on a 1 - 2 day service. Certain areas in Scotland and Off Shore Islands may take a wee bit longer. We also deliver worldwide - please contact us for further details. Because we specialise in 4x4 vehicles our product knowledge is extensive and we can advise on problem areas such as import vehicles. Our knowledgeable and friendly staff will be happy to assist and advise. Milner Off Road Racing continues to develop the competition and specialised area of its operation and details of their products can be found on the Off Road Racing section of the website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

162 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(162)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Dangerous Shaft

Propshaft ordered for a ford ranger pickup, four months after fitting, the propshaft came apart in the middle a nut fell off which should of been torque up to regulations in the factory. Luckily we were driving slowly if this had happened down the motorway the truck would of been flipped I most likely would not be here right now plus I had my girlfriend and 12 week old daughter in the truck. £350 out of pocket for recovery which Milner are refusing to pay. Disgusting customer service and care, as this could of ended up a different story. Currently seeking legal advice.

November 8, 2022
Unprompted review
Rated 1 out of 5 stars

Some real dodgy dealings going on here !!!!…

I put one star because I had to there is some real dodgy dealings going on at this company!
I purchased a new engine for my mitsubishi , had the engine installed everything seemed fine but when I came to register the engine there was no engine number. I contacted milner and there reply was the last batch of engines they recieved had no numbers,which is odd in itself!
I was told to use the receipt to register the engine ,this is not an engine number! as required.
I have been to a couple of garages for them to look at the engine and the general consensus is its not a new engine ,the engine also seems to be using oil and water( not normal for a new engine) .
So I'm left with a truck and an illegal sick engine thats cost me a lot of money so far.i am currently pursuing legal advice.
My advice to anyone thinking of using this company is DONT !
find someone else more legitamate like I said there is some real dodgy dealings going on here !!!!! BEWARE

October 25, 2022
Unprompted review
Rated 1 out of 5 stars

Emma was really good but after that…

Emma was really good but after that very disappointing I purchased a diesel tank and all the bits that it needed after having the tank fitted when it was tested it was found that the new tank was leaking so after purchasing a genuine Mitsubishi part and gaskets for the tank and fitted again at my expense the tank was still leaking and was then offered a new tank as the tank they supplied was faulty I had to then pay out off my own pocket to have the new tank fitted therefore asked for them to stand the £200 I was out of pocket for the refit to rectify the faulty tank they sold me I’ve sent numerous emails to ask if they are going to get in touch with me about it and have had no response what a shambles of a company and will definitely not use or recommend them and anybody using them please make sure you get what you pay for as what they sold me wasn’t fit for purpose and will definitely be having a word with all my friends who have off road and 4x4 vehicles and warning them about using Milner off road goods and services 🤬🤬🤬🤬🤬🤬🤬🤬🤬

August 15, 2022
Unprompted review
Rated 2 out of 5 stars

Very poor

Looking to source parts for restoring a Landcruiser LJ70. Extremely frustrating to have to pore through all the completely irrelevant items for Draper items. 10 irrelevant Draper items shown for every item relevant to my search. Do Draper own this business? Gave up in the end and stuck with Euro4x4 - far, far easier and better

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

Parcel not delivered

Parcel didn't arrive which isn't normal for these guys ,sent an email and Ellie was straight onto the delivery company, who had lost it.
Ellie shipped my order out again with apologies same day.
Great service as always .

June 8, 2022
Unprompted review
Milner Off Road logo

Reply from Milner Off Road

Thanks for the great review Darren. I have passed your feedback over to Ellie :)

Rated 5 out of 5 stars

We have used Milner many times

We have used Milner many times, and always had a positive experience. Items always in stock, good prices, knowledgeable staff, fast reliable delivery and even a VAT receipt emailed without having to ask for one! Thanks for helping keep our faithful old Hilux going Milner 👍

May 24, 2022
Unprompted review
Milner Off Road logo

Reply from Milner Off Road

Thank you very much for the awesome review Jim :)

Rated 5 out of 5 stars

Excellent service

Excellent service, absolute pleasure dealing with Milner Off Road.

January 21, 2022
Unprompted review
Milner Off Road logo

Reply from Milner Off Road

Thank you very much for the great review :)

Rated 5 out of 5 stars

Mitsubishi Pajero spares

I've got an old mitsubishi Pajero mk2 2.8 diesel, these guys have helped me out with parts for a number of years now really helpful and reasonable prices thanks guys

January 7, 2022
Unprompted review
Milner Off Road logo

Reply from Milner Off Road

Thank you for the awesome review Kevin :)

Rated 5 out of 5 stars

Customer service at its best

Customer service at its best , friendly, helpful before and after sales ,any problems are dealt with straight away cant recommend them enough

December 17, 2021
Unprompted review
Milner Off Road logo

Reply from Milner Off Road

Thank you for the great review Stephen :)

Rated 5 out of 5 stars

front window regulator

Ordered a front window regulator but never fitted it straight away ,turns out part was wrong so I thought....it seems the last owner bodged one on .... staff was understanding, got ther tech guys making sure wat part I needed ...wen new part came in they phoned ....sent new part out ....went beyond wat they needed to do ..... a big thx ....Dav

December 11, 2021
Unprompted review
Milner Off Road logo

Reply from Milner Off Road

Thanks for the great review Dave :)

Rated 5 out of 5 stars

Order from Sardinia

Order from Sardinia, Italy. Good support on phone, superb and precise website. Good spares, fast delivery to my island.Brexit's issues apart, a perfect partner for my L200. Ty, Sal

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service and prices but do you…

Brilliant service and prices but do you accept returns as I ordered a handbrake cable that appears not to be needed. Thanks guys

March 8, 2021
Unprompted review
Milner Off Road logo

Reply from Milner Off Road

Thank you for the great review Joanne. Yes, we accept returns - please follow this link https://www.milneroffroad.com/returns-page
Thank you

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