Misterchef Reviews 

117
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I had an issue with a recent purchase. This was resolved quickly and efficiently by a team who obviously care about customer satisfaction. Thank you.

Rated 5 out of 5 stars

Initially there was an issue with getting my item delivered . Nel stepped in from Misterchef and did a fantastic job of resolving the issue and got the delivery back on track . Nel kept me in touch... See more

Rated 5 out of 5 stars

I bought a stand mixer but unfortunately it did not work. I phoned and spoke to a WONDERFUL woman called Nell, who was incredibly helpful. With customer service and care now more appalling than ever... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my mixer, it feels really expensive and well built. I’ve used all the attachments and got excellent results. If you are someone who only uses a small amount of ingredients then it’s... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

117 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(117)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product was great

Product was great
When I contacted customer service later on they where really really helpful .
I know what product I will buy next and from where...

July 25, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing stand mixer BRILLIANT customer service

Really pleased with my stand mixer, it works perfectly and for the price you absolutely cannot fault it. I would recommend this to any new or experienced baker who doesn’t want to spend a massive amount like some mixers do cost. Customer service also extremely helpful and polite and answered the phones really quickly !

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Bought a Misterchef Stand Mixer very close to christmas and given how busy a time of year it is, the Misterchef team went over and beyond to provide excellent customer service.

Highly recommend to all!

Thanks Misterchef Team and i look forward to buying some more appliances for my ever growing kitchen through the year!

January 13, 2021
Unprompted review

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