I had an issue with a recent purchase. This was resolved quickly and efficiently by a team who obviously care about customer satisfaction. Thank you.
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Initially there was an issue with getting my item delivered . Nel stepped in from Misterchef and did a fantastic job of resolving the issue and got the delivery back on track . Nel kept me in touch... See more
I bought a stand mixer but unfortunately it did not work. I phoned and spoke to a WONDERFUL woman called Nell, who was incredibly helpful. With customer service and care now more appalling than ever... See more
Company replied
I absolutely love my mixer, it feels really expensive and well built. I’ve used all the attachments and got excellent results. If you are someone who only uses a small amount of ingredients then it’s... See more
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Received a beautiful air fryer but makes food taste weird and chemically
Received a beautiful air fryer but it results in cooked food which has a weird and chemical taste. I have washed the components many times...The chemical smell is so strong that you can smell it around the house.
Have tried to contact them to get advice or a refund but they have blocked my messages ? Very strange.
Disappointed customer. I would avoid this company.
Fantastic
Fantastic! Got a defrosting plate from Amazon and it’s amazing! Cuts the time in half
This company is a fraud be aware!!
Terrible supplier
Terrible supplier
Says that item on its way so can’t get a refund, but you track it and they haven’t even sent it to currier
Liners. Don’t buy from this company
They sell DANGEROUS products their 36cm…
They sell DANGEROUS products their 36cm multi cooker and even their 30cm version should be banned from being sold.
This is the absolutely worst design or failed/flawed thermostatically controlled device because even at level 2 will ONLY BOIL like your water making it resemble a Jacuzzi on full bubbling power. I watched this when it has already boiled the liquid while trying to make a Paella to seemingly HIGH temperature it still continue to BOIL at level 2, and I eventually turned it off completely because after 5-10 minutes watch it BOIL rather gently boil/simmer I gave up on this device for good.
Why? no way can I trust this this device to leave it alone at anytime just in case BOILED the liquid completely away. Also, when cooking meat it SEARS the outside of meat and because it appears to go to MAXIMUM heat rather than what is set at say level 3 or 4 it appears to ONLY work at MAXIMUM no matter your setting above level 2, and in so doing it really burns the outside of your meat when you want it to work at a lower reasonable level.
MY advice AVOID this terrible product and anything made by Misterchef as their Thermostat control device is really only ON for Maximum when set even though at level 2 or OFF.
I am not the only one as the reviews for their products on Amazon clearly shows a LARGE list of complaints with the exact same problem noted above, Also, others have received their products too, but according to their rules for returns YOU have to pay for it, as no doubt that is deter customers claiming their money back for a dangerous & faulty product or even if it has arrived damage.
AVOID ANYTHING MADE & SOLD BY MISTERCHEF AS THEY ARE WILLING TO SELL DANGEROUS PRODUCTS!
Fantastic customer service
Fantastic customer service, very friendly. helpful and understanding, recently I purchased an item from them and unfortunately something went wrong so I contact them about it and they did all it takes to replace it for me with no fuss what so ever, I will buy from them again and again for such lovely and friendly customer services.
Thank you again for helping me.
Gift for daughter
Bought this mixer for my daughter (loves to bake) as a graduation gift. She loves it and it matches my kitchen nicely! The mixer itself is quiet which was one of the main things I looked for when searching. Also comes with 3 different attachments which are easy to swap and change.
Disgraceful
I bought a mixer through Amazon. What an absolute farce. 2 months on and they still have £110 and are refusing to refund my payment, even though they accepted my return and I have proof of return from Hermes. Absolutely disgusted. But no one appears to care, and it's not their money so why should they worry. I'm so very fed up with it all.
Food Dehydrator
Simply a good budget food dehydrator. Fantastic and instant customer service too!
Ordered two chocolate moulds over a…
Ordered two chocolate moulds over a month ago, been trying to get in contact to no success. Finally got in touch with them to find out they only sent one with no tracking on it, now out of stock. Checked their website after the call to find it says 21 in stock. Very poor customer service and organisation.
Excelente company .
Excelente product , excelente delivery and good communication with customer service.
Good products we enjoy
Good products we enjoy. And amazing customer service
Try misterchef
Try misterchef and see what your missing.. loads of products to buy and experience only the best! The 1 and only MISTERCHEF
Amazing quality
Amazing quality
Extremity user friendly
End result like non out there
Highly recommended
You don't have to take my word but give…
You don't have to take my word but give it a try yourself
Since I use misterchef brand we have so…
Since I use misterchef brand we have so much fun cooking baking and our family are really enjoying it. Great products for very reasonable price.
The best of the best
The best of the best
best quality and the best robot
Good quality lasts long
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