I had an issue with a recent purchase. This was resolved quickly and efficiently by a team who obviously care about customer satisfaction. Thank you.
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Initially there was an issue with getting my item delivered . Nel stepped in from Misterchef and did a fantastic job of resolving the issue and got the delivery back on track . Nel kept me in touch... See more
I bought a stand mixer but unfortunately it did not work. I phoned and spoke to a WONDERFUL woman called Nell, who was incredibly helpful. With customer service and care now more appalling than ever... See more
Company replied
I absolutely love my mixer, it feels really expensive and well built. I’ve used all the attachments and got excellent results. If you are someone who only uses a small amount of ingredients then it’s... See more
4.3
Excellent
117 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Best quality products out there in the…
Best quality products out there in the market. Costumer service was second to none.
Love your items and will definitely come back for more next Xmas.
January 24, 2020
Unprompted review
This is just one of many of their…
This is just one of many of their products that I have purchased. As usual I'm incredibly impressed. Amazing value superb customer service!
January 23, 2020
Unprompted review
Just bought this product This is the…
Just bought this product This is the best product I’ve ever seen the way it’s made and the way it’s built it’s built like an old-fashioned strong Bosch product would recommend Anyone
January 23, 2020
Unprompted review
Customer service is great
Customer service is great!
Items are good quality!
January 23, 2020
Unprompted review
Amazing item and reliable brand
January 23, 2020
Unprompted review
A satisfied customer
I have many products of MisterChef and I am very happy with all of them I have had no complaints so far
January 23, 2020
Unprompted review
Brilliant customer service
Brilliant customer service. Easy to communicate. Quick response. Highly recommended
November 25, 2019
Unprompted review
A very established and professional…
A very established and professional company.
Purchased their product on Ocado and I’m very satisfied with the quality and service.
My kitchen stand mixer came with a free 2 year warranty, free colour recipe book!
Works really good and very quite!
Very sturdy and love the hard suction feet what keeps it in place even on the highest speed.
Thanks and will be purchasing more of your brand in future.
November 11, 2019
Unprompted review
MisterChef offers best service and the…
MisterChef offers best service and the greatest items! The new sandwich toaster works wonders! Crisps up the bread to a perfect crunch, really pleased!
November 11, 2019
Unprompted review
5 Star Customer Service
My food dehydrator arrived with a cracked lid - damaged during the shipping process.
Misterchef sent me a new one within 24 hours, no questions asked - amazing customer service.
The food dehydrator is now working perfectly and I love using it!
November 7, 2019
Unprompted review
satisfied with their quality and after…
satisfied with their quality and after service
November 2, 2019
Unprompted review
They have taken my money and not sent…
They have taken my money and not sent me any products nor do they acknowledge my countless emails and telephone calls. I feel robbed and extremely upset that my money has been stolen by this company. Stay well away!!!!
May 3, 2019
Unprompted review
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