Mobility Connect Ltd Reviews 706

Wonderful service very helpful they really go above and beyond to help you get through the process of obtaining a scooter would highly recommend this company

i have been looking for ascooter for ages .the scooter was bought to my home for me to try the first one was to small and too heavy .then they bought me another to try perfect just what i wanted the process was easy and did not know i could pay monthly for it especally as i am 75 yrs old . it was very easy and the staff i could not fault would certainly recomend them to any body

Wow, what huge difference having the Kymco Maxi XLS. It’s like driving a rolls Royce and thanks to Mobility Connect l was able to purchase one. Staff on the telephone were very helpful, patients and understanding of my needs. Have to say what a gent my delivery driver was. He showed me everything l needed to know, pleasant chatty.

I spoke to Simon originally who was so understanding and kind, then on delivery day, driver was nice and early explained everything showed me how to use my scooter and was very tolerant when I had to call my daughter to watch as my memory not good can't praise them enough. Thank you

Very happy with my Scotter.will be recommending u to others. Service was briiiant

The gentlemen who deliver it was so kind and helpful, gave me time to understand everything

Simon was really helpful and pleasant to deal with, he explained everything in detail and in layman's terms so that I understood exactly what was required of me. My scooter was delivered on the day as promised and the delivery person was fantastic in explaining everything that I had to do to use my scooter accordingly.

It is no longer enough for a person to be dependent on a mobility scooter, these companies still come to sell scooters with these terms and conditions, but when it comes to receiving the money, there are no terms and conditions, this is a lack of respect for those who need to leave home to go to the doctor and etc and you can't because you have to wait until they decide to come repair it, if they're busy with a lot of work or not, it's not the customer's fault, and then they send me an email to delete Rate your recent experience

Quick an simple contact over the phone. Everything was explained clearly and my order was placed. My scooter was delivered to my house on 5th January as promised and the representative walked me through the operation of the scooter. All in all, it was a pleasant experience and I do not hesitate to recommend Mobility Connect Ltd.

Had kymco Kline scooter since August 2022 became unusable in November 2022 I have phoned and emailed numerous times to be told someone from the service department will contact me within 3 days. Quick enough to take money no help afterwards.

Was delivered by a pleasant guy who explained everything in detail, even removed my old scooter.
Delivery was within the time frame

I couldn’t be happier with the service I was given! I received my scooter within the week of ordering, everything was clear and upfront no hidden costs, no fuss, all questions answered couldn’t be happier.

Would of been 5 stars if not for an error at the beginning that ended with the wrong scooter being delivered, However it was quickly rectified and i was treated with utmost respect by all company employees. Not a fan of your answering service though, wish i could of talked to someone immediately, it would of saved me 24 hours of worry.

Had previous problems but it was suppliers who were at fault for nearly 6 months we cannot use our Sport Rider but Mobility Connect have chased this up, in respect to new Scooters to honest I wouldn’t use another Company, I am getting to know the Staff in Office and mobile Staff , this is my 4th Scooter and Nick and staff keep you posted on all developments with your Scooter order and Staff will walk you through your new Scooter

I am not staying at home I can get out and have my life back

Great company fast delivery driver knew
Great details about scooter 5 stars

Scooter turnt up and had a small scratch..hence 4 star review

The delivery driver was extremely helpful in every way explaining everything and all the paperwork very polite highly recommend 👌 👍

Had the best experience with these guys they had a very relaxed understanding and non pushy sales team great customer service and great delivery zero complaints