Mobiquip Reviews 

176
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, robust build, and thoughtful design, often highlighting how well they meet the needs of children with special requirements. Many people appreciate the efficiency of the ordering process and the consistently fast delivery service, with regular updates keeping them informed. Reviewers also commend the great service and communication received, making their overall experience very positive. However, some customers also noted issues with product functionality and durability, such as wheels detaching or making noises, and buggies collapsing or having missing parts. A few other people also felt that there were problems with incorrect items being delivered, like receiving a different color than ordered, and experienced difficulties with customer service regarding warranty claims or resolving incomplete deliveries.

What people talk about most

Product

Clients share positive opinions on product quality, describing items as robust, well-made, and excellent,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Quality

Customers consistently note positive experiences with quality, praising products as robust, well-made, and... See more

Service

Reviewers mention positive feedback about service, with many praising the great and excellent service... See more

Order

People report positive experiences with the ordering process, finding it quick and easy. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great purchase, lighter compared to the excel elise, would be better if the pram came with a basket as standard as any parent with a child with special needs will know the amount of stuff you need wit... See more

Company replied

Rated 5 out of 5 stars

I was told that upon my wheelchair arriving, someone would put it together for me and I would be shown how to use it, etc. This did not happen. Thankfully I was able to read the instructions and sort... See more

Company replied

Rated 5 out of 5 stars

Easy to order. Good clear description of items. Quick delivery and regular updates. Good quality product which is being used for our son who is 8 years old but struggles being out when it's busy or wa... See more

Company replied

Rated 5 out of 5 stars

Great stroller very well made and lighter than i thought it would be they keep you up to date on everything and the delivery was speedy . The only thing is i ordered it in pink but received it in blac... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

MobiQuip is a fresh, forward thinking mobility company. We are a team of people that have many years of mobility industry expertise, unrivalled practical and hands on experience of mobility equipment. Our knowledge is extensive and we have strong working relationships with all of the key manufacturers that supply the mobility industry in the UK. Our aim is to help you navigate your way through the options available and make buying mobility equipment easier. At MobiQuip we discuss your circumstances, needs and requirements to establish exactly the perfect mobility solution for you. We want to keep things simple and make your buying experience a pleasurable one. We hope that you find the MobiQuip website easy to use and we look forward to speaking to you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

176 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(176)

51 reviews in the last 12 months

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Rated 3 out of 5 stars

Ordered black pushchair

Ordered black pushchair, recieved pink. The offered me to return, of course, but when you are waiting for something what can make yours and your disabled child life better- you dont delay it for another week. We really beeded that pushchair at the moment. I asked if they can send me anything to cover this fabric- didnt get response. Pushchair is amazing, people not always.

September 12, 2025
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Reply from Mobiquip

Once again, our apologies for the warehouse picking the incorrect colour. As you have mentioned a replacement stroller was offered as covers are not available. Thank you for your custom

Rated 5 out of 5 stars

Great stroller very well made and…

Great stroller very well made and lighter than i thought it would be they keep you up to date on everything and the delivery was speedy . The only thing is i ordered it in pink but received it in black but i am still impressed with it and the winter pack is brilliant love the cosy toes so i know my little one is going to be extra warm !!!

September 12, 2025
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Reply from Mobiquip

Thank you very much for the kind words! I am sorry to hear the colour was incorrect, if you'd like to get in touch with us then we can get this rectified for you!

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery, product amazing

September 10, 2025
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Reply from Mobiquip

Thank you kindly for the 5* review it is greatly appreciated!

Rated 5 out of 5 stars

The XL Push chair

Thank you. The XL Push chair has made travelling with my 5 year old autistic son a bit easier. It’s been close to 2 years of him regularly using it and it’s still in great condition. I highly recommend.

September 3, 2025
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Reply from Mobiquip

Thank you for the kind feedback of this and it is great to hear!!

Rated 5 out of 5 stars

Mobiquip XL buggy

I hadn’t heard of Mobiquip before, so I didn’t really know if the XL buggy would be suitable. The customer service team were very helpful, the buggy arrived very quickly and it is really good quality and an excellent price.

September 2, 2025
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Reply from Mobiquip

Thank you for the kind words and our team value them very much! Thank you for your custom and for leaving a review!

Rated 5 out of 5 stars

This pushchair is absolutely fantastic…

This pushchair is absolutely fantastic amazing quality and my daughter is so much more comfortable also fast delivery too which is amazing 🤩

August 28, 2025
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Reply from Mobiquip

Thank you for the 5* review and this is amazing to hear thank you so much!

Rated 5 out of 5 stars

This buggy is exactly what it is…

This buggy is exactly what it is described as. It is perfect for my disabled granddaughter in every way. She actually uses it as her safe place. For instance if she has been walking and we have come across rather a lot of pedestrians she will scoot straight back to her buggy where she feels secure.

August 17, 2025
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Reply from Mobiquip

This is lovely to hear, I'm so glad we have given that space for her and we hope you continue to enjoy it! Many thanks for the wonderful review!

Rated 5 out of 5 stars

Quality product

Fast delivery and great product

August 13, 2025
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Reply from Mobiquip

Thank you so much for taking the time to leave a 5* review, it is greatly appreciated!

Rated 5 out of 5 stars

I'm mobile again!

Great service! Really fast delivery and a solid product.

August 9, 2025
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Reply from Mobiquip

This is great to hear! Thank you for the review and we all hope you enjoy!

Rated 5 out of 5 stars

My Pride Revo 2 arrived.

My Pride Revo 2 arrived to via Healthcare Distribution Direct. All when perfectly.

Thanks Mobiquip, a perfect service. The way online shopping should be.

August 11, 2025
Unprompted review
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Reply from Mobiquip

Brilliant news, this is lovely to hear and we thank you for taking the time to leave a review!

Rated 4 out of 5 stars

Delivery service needs sorting

Delivery service needs sorting. Only half our order has been delivered and still waiting for a response ☹️

August 2, 2025
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Reply from Mobiquip

Thank you for the feedback and I'm glad to hear that the delivery was all sorted in the end!

Rated 5 out of 5 stars

Fast delivery.

Ordered Thursday. Accessories arrived Monday, pram arrived Tuesday. Excellent communication.

July 31, 2025
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Reply from Mobiquip

Thank you for taking the time to leave a lovely 5* review!

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