Moginie James - Pontcanna Reviews 

125
TrustScore 5 out of 5

4.8

12 Sneyd Street, CF11 9DL Pontcanna, GB


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Rated 5 out of 5 stars

I had a great experience during my house viewing. Maisie Skene was friendly, professional, and very welcoming from the moment I arrived. She took her time to show me around the property thoroughly,... See more

Company replied

Rated 5 out of 5 stars

We were looking for a flat and had made enquiries to >20 estate agents. The original flat we were viewing with Moginie James was unfortunately let before we could jump on it. However, Safiyah kept in... See more

Rated 5 out of 5 stars

Had a really lovely experience with Moginie James so far! Chantelle in particular has been brilliant - she gave us some really useful advice and we've finally secured a new rental house just in time f... See more

Rated 5 out of 5 stars

Easy and convenient to rent a property with this agent. Its complete from A-Z sorted everything you need, guidance and follow up by email and phone call as well as proper system setup for tenant and l... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment

About Moginie James - Pontcanna

Written by the company

Founded in 2001, Moginie James is an award-winning estate and letting agent with three branches in Cardiff. Our expert team is passionate about property and our clients' needs are always at the heart of everything we do.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Moginie James customers can get everything they need under one roof.

FREE instant online valuation

Trusted by Cardiff for over 20 years

Written by the company

Whether you're looking to sell or let, you can rely on Moginie James to get you there.

Contact info

  • 12 Sneyd Street, CF11 9DL, Pontcanna, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

125 reviews

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4.8

All reviews

(125)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Mojinie James was looking after my…

Mojinie James was looking after my property in 2017-2019 and based on that expirience I did not hestate to ask them to rent my property again in 2021. All staff members are very helpful, proffesional and friendly. I highly recommend their service!

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Chantelle and Jess - Top Shelf Professionals

Chantelle and Jess have been fantastic. Jess guided me expert through the process during my first time using a letting agent. Indeed, it was her positive attitude which secured MJ as my agent of choice.

Throughout viewing and tenant application Chantelle was equally professional (and patient), keeping me informed and consulted throughout.

Both were warm, friendly and approachable, tolerating my stupid questions with grace. Top job. Would recommend to anyone.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

We have been in touch with Chantelle throughout our renting process and she has been great. Really attentive and always responds promptly. We are grateful, she had made this seamless throughout. We are looking forward to moving in!

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great rental experience!

Chantelle has been a great help during a long rental search! From initial contact about the property, viewing the property and going through the application process, she has been quick to respond and extremely helpful. Thank you!

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Such an easy and painless experience

Such an easy and painless experience ! I had horrible experience with letting agencies before . Definitely came into my letting journey unsure of what to expect . I was surprised how friendly and professional everyone were especially my agent Zac. He was exceptional when it came to answering any of my questions . In addition, the whole process was so easy ! Thank you Morgine James !

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful

Zac who showed us around the property and sorted our tenancy was super helpful and friendly. I had a lot of questions when making the application and he was very patient with answering them all.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Had a great experience with the…

Had a great experience with the lettings agency. The agent that showed me the property and managed my application (named Chantelle) was very patient and quick to answer all of the questions I had, and very kind through each step of the way. Process went smoothly and very easy to go through step by step with their online application. Would recommend.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Moginie James letting team

We would like to thank all of the Moginie James team for there their help and professionalism in finding our new tenants. They made the whole process very easy.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with Moginie James

Great experience with Moginie James. Chantelle was really helpful and the agency is really thorough and professional. Chantelle’s communication was great and her accommodating approach towards viewing times and my unsociable working hours was refreshing (and unusual in comparison to other letting agents in the area!). Would highly recommend!

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and stress free house selling…

Excellent and stress free house selling experience. House sold almost immediately and then process managed superbly by Michelle. Chris Wheaton was absolutely superb and incredibly patient with us. His advice was spot on prior to placing the house on market and we felt secure with his knowledge and experience. A big thanks to the whole team at MG!

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Thank goodness for Moginie James

Thank goodness for Moginie James! Another firm, long established and widely respected in the area (no names!) had been to my property, and their valuation didn’t seem far off to me. But MJ went a whole 20% higher - you heard right! - and sold it to a cash buyer within days for 98.5% of their asking price. Choosing to go with MJ has made me £££. And to top it all, they are such likeable, upbeat people.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Smooth and speedy experience

We had a very smooth and speedy experience renting our new property with Moginie James. Chantelle was great at making sure everything was in place for us and was lovely to speak to in general! Would recommend and have nothing bad to say :)

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, I viewed multiple places with Chantelle and when I got accepted for my new place she was updating me on the dot with everything that needed to be done to move in on top, Very friendly and warming, helped me understand stuff, that I had no clue about when moving.

Would so recommend going to Moginie James and Chantelle.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great company with friendly experienced staff

Great guys to work with. Sale went relatively smoothly. Neil and Chris are both very friendly and helped with lots of my silly question, highly recommend and the dog sends a woof for all the treats she’s consumed from the branch over the past few months x

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!

I am a new tenant with Moginie James and the experience has been great! Chantelle was brilliant, she answered all my questions and made the whole process super easy. The process was flexible around my working commitments and I was always able to get hold of Chantelle on the phone when I needed help or had extra questions!

June 1, 2023
Unprompted review

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