Momentum Coach Hire Reviews 

760
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I have been using Momentum for many years now, and the reason for this is because once I give them a job I know I can relax in the knowledge they will do it. Great service, professional, courte... See more

Rated 4 out of 5 stars

Very professional customer service team. Incredibly helpful and straight onto any problems. The driver was prompt and professional and required no input on our complicated journey. The only reason I h... See more

Rated 5 out of 5 stars

A slight hiccup to start as the coach was late due to another driver taking the coach intended for our trip on a school run which involved our driver chasing after it. We were delayed leaving by appro... See more

Rated 1 out of 5 stars

Momentum driver abandoned 42 people including 25 children (11 children under 11 years old) in Holland. Without notice the driver disappeared and went back to England. Momentum wanted approx £3K to s... See more

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Company details

  1. Bus and Coach Company

Information provided by various external sources

The Momentum Coach Hire is the central booking Agent for a bespoke network over 300 coach and bus hire operators, servicing London and over 150 other towns and cities throughout the UK. From luxury coach rental in London to an Airport Transfer Coach Hire in Scotland, we have a full spectrum of clients ranging from major Private Sector Corporates to Schools and the Public Sector. Coach and Bus hire vehicles range from minibuses through to Executive coaches and up to 75 seat double deckers.


Contact info

3.8

Great

TrustScore 4 out of 5

760 reviews

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3.8

All reviews

(760)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Experience

Great communication from requesting a quote to the night of our booking! bus driver was on time and communicated well with pick up point as the area was very busy. All round great experience!

January 8, 2019
Unprompted review
Rated 5 out of 5 stars

We had the Driver Danny take us from…

We had the Driver Danny take us from Worthing , West Sussex to Royal Albert Hall for Christmas Carols , Danny dropped us and picked us up after the event and did the return journey home , we were all very happy with the mini Bus , Danny was an excellent driver and a really lovely man , if we book you next year we would very much like Danny to b our driver again if that was possible
Kind regards Cathy Webb

January 5, 2019
Unprompted review
Rated 4 out of 5 stars

Overall pretty good!

Driver and hub kept in contact throughout, driver was very friendly and efficient - got us there in very good time with no issues on the roads. Journey back was equally as punctual and smooth.
Only criticism, a bit more loo roll would have gone down well (and maybe some air freshener!)

January 2, 2019
Unprompted review
Rated 1 out of 5 stars

Momentum bus hire. AVOID AT ALL COSTS!!

We had a bus hired for boxing day for 16 of us to travel to Preston for our annual night away. After everyone paid for tickets to the event, makeup, new clothes etc we were told the bus wasn't coming. They didn't ring us to confirm this! I had to ring the company 10 mins prior to them arriving to be told the bus had broken down! 8 of the 16 people were stranded miles from home due to not being able to arrange transport with it being boxing night! No apology or anything. I've Now been told we have to wait 3-5 working days for the cost of the bus to be paid back into my account! I will seek legal advice if I'm not refunded by day 5!! Avoid this company at all costs. Ruined 16 people's boxing night. Never again will I use this company!
****UPDATE**** After trying to continually ring this company for my refund of over £600 I am now seeking legal advice from a Lawyer family member! I will go down every route possible to get my refund!

December 28, 2018
Rated 5 out of 5 stars

Great Service

On arrival and departure the bus was early and the driver was very helpful. The bus was clean and comfortable. The whole booking experience and journey was easy and reliable.

December 18, 2018
Unprompted review
Rated 5 out of 5 stars

Great no fuss service

Great no fuss service. Very punctual, courteous drivers and good quality transport. Would definitely use your services again

December 17, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant

Really great service, Dropped us right outside our location is London and picked us up right outside the theatre, all ready and waiting for us. Would use again and also recommend!

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful service. booked the coach over the phone, and everyone I spoke to was polite and helpful. I would recommend, and will use again for future work functions.

December 11, 2018
Unprompted review

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