My order was not processed however money had already been taken out of my bank. I ended up having to contact you twice to sort it out and arrange delivery. Your excuse was there was a problem with the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a box of 340 25g Sea Kelp soaps for our self catering holiday rental as thought having two wrapped unused bars of soap per bathroom per rental, would be preferable to liquid soap in these extr... See more
Used these guys several times now for the Scottish Soap Company products. Fabulous products, quick turnaround and a variety of package sizes though we avoid small bottles/tubes to save on waste. Wou... See more
Very good however would be helpful if the 5ltr refills descriptions stated if pumps where included or not. Ended up having to order via Amazon for quickness as it wasnt of any use with the pumps.
Company details
Information provided by various external sources
Montague Lloyd is one of the UK's leading luxury hotel toiletries manufacturers & suppliers.
Contact info
North Main Street, FK2 8HT, Falkirk, United Kingdom
- 01324573443
- enquiries@montaguelloyd.com
- www.montaguelloyd.com
4.4
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
There was a problem with the courier who lost one of the boxes but it was replaced with no bother.
June 28, 2019
Unprompted review
Good and arrived promptly
June 13, 2019
Unprompted review
Always happy to be a returning customer…
Always happy to be a returning customer to Montague Lloyd.
June 12, 2019
Unprompted review
very good servixce
June 10, 2019
Unprompted review
I have used Montague Lloyd for the last…
I have used Montague Lloyd for the last 8 years for supplies for my B&B and cannot recommend them enough. Only had 1 issue in all that time and it was rectified immediately. Great customer service, good prices and excellent products
June 8, 2019
Unprompted review
Reply from Montague Lloyd
Hi Siane,
Thanks very much for your review. We appreciate the feedback.
Montague Lloyd
Excellent products
Excellent products, my B&B guests love the sea kelp smell. Fast delivery all round satisfied customer
May 24, 2019
Unprompted review
Reply from Montague Lloyd
Hi Wendy,
Thanks very much for your review. We appreciate the feedback.
Montague Lloyd
Always good products and excellent…
Always good products and excellent service
May 21, 2019
Unprompted review
Reply from Montague Lloyd
Hi Adrian,
Thanks very much for your review. Glad you were happy with the service.
Montague Lloyd
excellent products great service
Used these guys several times now for the Scottish Soap Company products. Fabulous products, quick turnaround and a variety of package sizes though we avoid small bottles/tubes to save on waste.
Would not hesitate to recommend for small or bulk purchase
May 19, 2019
Unprompted review
5 star experience every time I use this…
5 star experience every time I use this company fast service and efficient delivery.
May 15, 2019
Unprompted review
good service and product
May 13, 2019
Unprompted review
Excellent service.
April 22, 2019
Unprompted review
Brilliant service
Brilliant service, super fast delivery and items left safely when I was unexpectedly out. I would really recommend Montague Lloyd and will certainly be using them again.
April 9, 2019
Unprompted review
Excellent service
Excellent service. Would highly recommend this company - my order was delivered less than a day after I placed my order.
March 2, 2019
Unprompted review
I love the smell of Au Lait!
I love the smell of Au Lait and use it in our holiday business. Delivery is always prompt and efficient.
February 20, 2019
Unprompted review
Excellent service
February 12, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.