My order was not processed however money had already been taken out of my bank. I ended up having to contact you twice to sort it out and arrange delivery. Your excuse was there was a problem with the... See more
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See what reviewers are saying
Ordered a box of 340 25g Sea Kelp soaps for our self catering holiday rental as thought having two wrapped unused bars of soap per bathroom per rental, would be preferable to liquid soap in these extr... See more
Used these guys several times now for the Scottish Soap Company products. Fabulous products, quick turnaround and a variety of package sizes though we avoid small bottles/tubes to save on waste. Wou... See more
Very good however would be helpful if the 5ltr refills descriptions stated if pumps where included or not. Ended up having to order via Amazon for quickness as it wasnt of any use with the pumps.
Company details
Information provided by various external sources
Montague Lloyd is one of the UK's leading luxury hotel toiletries manufacturers & suppliers.
Contact info
North Main Street, FK2 8HT, Falkirk, United Kingdom
- 01324573443
- enquiries@montaguelloyd.com
- www.montaguelloyd.com
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Hasn’t replied to negative reviews
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Excellent service
Arrived very promptly after ordering which was great. Order as expected.
Very impressed
Very impressed. Easy to find what I wanted (products I'd bought 2 years ago, same price). Everything arrived the next day in perfect order, to the North of Scotland, which is nothing short of astonishing.
Great service
Highland Aromatics via China
I have used Montagu Lloyd for several years for my self-catering business. They deliver a consistently good service.
My issue is that it is not clear from the website that many Scottish styled products are made in China. I was disappointed to find that my Highland Aromatics rage of toiletries had made in PRC stamped on the tube.
I try to give my guests a Scottish sourced experience which is somewhat undermined by a product which purports to be from the Highlands but in fact has travelled many 'soap miles' from China.
Clearer, more honest information would be appreciated on the website.
Excellent!!
Easy to use website!! Superb range of stock and very quick delivery, perfect from start to finish 😊
Nice company to deal with and quick…
Nice company to deal with and quick delivery
Simple ordering and easy delivery
Simple ordering and easy delivery. Great company to deal with.
25gm+ Small soap bars for B&B
I was looking for some small 25gm+ soap bars with min wrapping and easy to open. Found Montague Lloyd (never heard of them before) and ordered a small carton of bars which arrived the next day or two. Very efficient and prompt service which we need in the hospitality trade! Delighted so we may try other products now! Easy to navigate web presence and simple payment procedures! Thanks!
The order went smoothly
Service great and love my new chairs
Service great and love my new chairs, great quality.
Poor Quality
Poor Quality
I purchased Scottish Fine Soap products and pump dispensers for the guest bedrooms. The actual soap Ted is lovely but the pump dispensers are very poor quality and several have stopped functioning. I have raised this with Montague Lloyd twice. The first time one as told that the pump dispensers were not meant to last forever so they sold replacement bottles. As they had only been in use for a matter of weeks I was quite unhappy and advised that they should be fit for purpose. I was sent two new pump mechanisms but more are out of action since then (haven't lasted one season).
We used to use Duck Island and the pump dispensers lasted ages. In fact we replaced them as we wanted a Scottish Product.
Montague Lloyd really need to get a new supplier for their pump bottles.

Reply from Montague Lloyd
Good quality products and nice quick…
Good quality products and nice quick delivery.
Good quality products and quick…
Good quality products and quick delivery service
Very helpful
Helpful, quick, efficient customer service and great products.
website and ordering simple
website and ordering simple, good range of products, wish there were more Scottish fine soap ranges, they used to supply pink grapefruit and lavender+teatree. The Sea Kelp range is perfect for our business.
Consistently great service
Consistently great service. Fabulous products. Highly recommended
Quick and efficient delivery
fantastic fast service .
fantastic fast service .
Friendly help staff on the phone .great website
Excellent company
Excellent company. Products are always well packaged, reasonably priced and delivered next day.
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