Moved to a new house and Moorland were recommended to us by the old owners... What can I say, we had never needed to order oil for a boiler before but the process was made so easy. Called and spo... See more
Company replied
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Review summary
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We ordered fuel on Monday, delivery expected for Friday. We explained we were desperate due to using tractor for hay harvest (we have been waiting for the cost to come down) Moorland Fuel said they wo... See more
Informed about the delivery. Arrived promptly. Delivered the fuel quickly and efficiently - even though our oil tank isn't the easiest to get to. Invoice left in a convenient place. Thank you.
Company replied
Julie delivered my heating oil today, very efficiently and we had a lovely little chat. So I’m a happy customer of moorland fuels and I always have had the best service, every time. 👍 Thankyou 😃xx... See more
Company replied
Company details
Written by the company
Heating Oil | Commercial Oils & Lubricants | Agricultural Fuels | Oil Tanks Moorland Fuels is still a family run business. Our reputation has been built by our team of dedicated drivers and staff. This gives us the flexibility to provide a fast, efficient and professional service to our customers. We all believe in what we do, and this can be seen in our commitment to excellent service, which gives us the edge over our competitors.
Contact info
Moorlands house, EX20 1BQ, Okehampton, United Kingdom
- 0183755700
- info@moorlandfuels.co.uk
- www.moorlandfuels.com
4.6
Excellent
346 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Moorland Fuels
Thank you for your review Stephen. We feel that there is very much a need for both services, our friendly sales team are here to answer any queries you may have.
Great service
Extremely helpful and efficient service from telephone contact through to delivery. The service is consistent and reliable and information concerning prices is passed on at the initial contact stage. I am very happy I transferred to Moorland Fuels and pleased to support this local business.
April 29, 2021
Reply from Moorland Fuels
Thank you for your review Helen, very much appreciated. So pleased that you are happy with our service.
Reply from Moorland Fuels
Thank you very much for your review Dawn
Fabulous service
Fabulous service! Ordered oil on Monday morning having run out on Saturday. These wonderful people delivered to us on Monday afternoon! How good is that. Thank you.
April 27, 2021
Reply from Moorland Fuels
Thank you very much for your lovely review... so glad we were able to help you so quickly!
Excellent and professional service.
April 25, 2021
Reply from Moorland Fuels
Thank you for your review, much appreciated
OIL CALLOFF & DELIVERY
The usual sort of excellent service from Moorlands: polite service on the phone from Chloe, a good price, timely (even early) delivery and cheerful tanker driver.
Barrie, North Devon
April 23, 2021
Reply from Moorland Fuels
Barrie, thank you very much for your review. We really appreciate your continued support.
Excellent service from the office to…
Excellent service from the office to the delivery. Very polite and friendly.
April 22, 2021
Reply from Moorland Fuels
Thank you for your review, much appreciated.
Reply from Moorland Fuels
Thank you for your review, much appreciated.
Very reliable company.
April 22, 2021
Reply from Moorland Fuels
Thank you for your review, much appreciated.
Reply from Moorland Fuels
Thank you very much for your review and continued support, much appreciated.
We have been customers for many years…
We have been customers for many years and find the service excellent, as always.
April 22, 2021
Reply from Moorland Fuels
Thank you very much for your review and continued support, much appreciated.
Reply from Moorland Fuels
Thank you so much, very appreciated!
Have used Moorland for many years…
Have used Moorland for many years -never been disappointed
April 16, 2021
Reply from Moorland Fuels
Thank you very much for your review and continued support, much appreciated.
Heating oil
Heating oil took longer than the 7 working days we were told when placing our order.
April 16, 2021
Reply from Moorland Fuels
Good Morning Neil, please accept our sincere apologies for the delay on your order. While every effort is made to ensure that your delivery is made within the time frame stated (we complete over 99% of deliveries on time) unfortunately occasionally this may be extended due to unforeseen circumstances out of our control. We are very sorry for any inconvenience caused.
I am managing the oil delivery myself…
I am managing the oil delivery myself since recently becoming a widow and Moorland Fuels couldn’t have been more helpful. Thank you.
Just one comment - the print of the delivery note is very faint, I’d be grateful if it was more legible.
April 11, 2021
Reply from Moorland Fuels
Thank you very much for your review and continued support. This is something that I will pass on to our drivers to make sure that they change the ink in their printers regularly.
Reply from Moorland Fuels
We really appreciate your continued support, thank you.
Reply from Moorland Fuels
Much appreciated, thank you
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