Expert knowledge and advice helpful, work done with care, causing little disruption ,always left clean and tidy at night, workforce pleasant , caring , helpful and hard working, very please with the e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Passmore was highly recommended by a friend. We wanted to replace our bath with a walk in shower. Passmore sent a representative who showed us what was possible. There was no pressure and we could... See more
Company replied
We have been very impressed by Passmore’s from our initial contact right through to completion of the wet room. Every member of staff has been knowledgeable, helpful and pleasant. The fitters were ext... See more
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From the initial showroom and home visits through to installation and sign off, we cannot praise this company highly enough. At every point of contact, staff provided a level of service, professionali... See more
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Company details
Written by the company
We understand the struggles later life or life with a disability can bring. With our easy access bathrooms you can live independently without compromising on style. Listening carefully to what our customers want and need, we create a safe space to bathe for you or your loved ones.
9 Reasons To Choose Us.
Written by the company
- More Than 50 Years' Experience.
- We’ve spent decades delighting customers delivering more than 800 home improvement projects each year.
- Full Design, Supply & Installation Service.
- Our fully managed service removes the stress of co-ordinating different trades’ people to get your home improvement project finished on time and on budget
- Complete Peace Of Mind.
- You’ll have a lead fitter who will carry out all aspects of your home improvement. And they’ll keep you in the loop every step of the way.
- 1,000's Of Happy Customers.
- We’re rated 5 stars on independent review site TrustPilot. And our showroom is home to hundreds of thank you cards, testimonials and letters of appreciation.
- Reputable, Reliable, Accredited.
- We are accredited by all the major trade associations including the Federation of Master Builders and NICEIC. We are also government endorsed by Trust Mark and a Which? Trusted Trader.
- Expert Workforce
- With a team of senior designers, experienced surveyors, and multi-skilled fitters we can deliver consistent quality and give you a great service.
- Open, Honest & Transparent.
- There are no hidden costs with us. We have detailed payment structures which are agreed at point of order, and we won’t raise your final invoice until practical completion of your job.
- 100% Guarantee.
- We’re so confident everything will be perfect we offer a 3-year insurance backed installation guarantee, which is further support by manufacturer warranties.
- Conscientious, Courteous & Tidy.
- We want your home improvement project to be as stress-free as possible. Our fitters will tidy up at the end of every day and dispose of all rubbish.
Contact info
6 Hales Road, LS12 4PL, Wortley, Leeds, United Kingdom
- 01132015030
- info@moreability.co.uk
- www.moreability.co.uk
4.8
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The work was carried out quickly and…
The work was carried out quickly and efficiently. Everything was explained before hand. Any rubbish was removed quickly
May 10, 2024
Reply from More Ability
Dear Brenda Marsden, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new shower room. Offering complete peace of mind all our projects are assigned a lead fitter, who not only carry out all aspect of work but working in a conscientious, courteous and tidy manner, they'll keep you in the look every step of the way, ensuring all rubbish is disposed of upon project completion. Angela, Joe and especially Mark will be absolutely delighted with your feedback and review. Thank you ever so much again.
From the initial contact to the…
From the initial contact to the finished bathroom refurbishment Moreabilty kept me informed at all stages even when the original fitter became unavailable. As a result the installation started three days late and ran later. The refurbishment work was excellent and we are very pleased with the finished work. Paul, the fitter, did a superb job and kept us fully informed about the subbed electrical and flooring works.
April 8, 2024
Unprompted review
Reply from More Ability
Dear Mr Carnie, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Offering complete peace of mind before, during and after completion we endeavour to keep our customers in the loop every step of the way, communicating through the entire project to ensure a stress free and hassle free renovation experience. Thank you ever so much again for the review. It is unfortunate we had to move the start of your project however we are delighted that you are more than pleased with the finished installation. Thank you ever so much again.
Bathroom upgrade. Excellent workmanship and very…
Excellent workmanship and very professional. A great job done, has transformed our bathroom and I would thoroughly recommend to others.
May 3, 2024
Unprompted review
Reply from More Ability
Dear Lee Barnard, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. All our projects are assigned a lead fitter, who not only carries out all aspects of work, they ensure clients are kept informed through-out the complete renovation, while working in a conscientious, courteous and tidy manner. Angela, Joe and especially Charles will be delighted with your feedback and comments. Thank you ever so much again.
The start and finish dates were…
The start and finish dates were achieved. Charles did a good job with very little mess. He was hampered by a no show apprentice but achieved hat he set out to do
April 25, 2024
Reply from More Ability
Dear Duncan Holden, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Offering complete peace of mind, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way. Charles will be delighted with your review, along with both Andy, your design and Joe, your surveyor. Thank you ever so much again for the 5* review.
Micheal was fantastic never stopped…
Micheal was fantastic never stopped from day one. Proper grafter and very polite. Cleaned up afterwards would not know he had been
April 29, 2024
Unprompted review
Reply from More Ability
Dear Keiran Eastbury, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Working in a conscientious, courteous and tidy manner, our multi-skilled fitters tidy up at the end of each day and ensure all rubbish is disposed of upon project completion. Mick will be absolutely delighted with your review. Thank you ever so much again!
From bathroom to wetroom with minimal fuss
Gary, our builder was professional from start to finish. He explained the process & discussed on a daily basis what would be happening. His level of cleanliness under challenging conditions was exceptional & his standardof workmanship is extremely high. Thank you Gary, a job well done.
April 5, 2024
Unprompted review
Reply from More Ability
Dear Susan Walker, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new wet room. Ensuring complete peace of mind, all our projects are assigned a lead fitter, who not only carries out all aspect of work, but work in a conscientious, courteous and tidy manner while keeping you in the loop every step of the way. It is fantastic to hear your positive feedback for a job very well done. Thanks again for the review!
Wet room installation
From the initial showroom visit and project discussions with Andy, through to final works inspection with Dave, the More Bathrooms team were all excellent. Special thanks to fitter Mario, and electrician Kirk, for their diligent work, done to a very high standard. Their technical input and suggestions were also very good when required. At all times work was done in a courteous and professional manner but always with the client in mind, much appreciated. We are very pleased with our new wet room area and would highly recommend More Bathrooms.
March 21, 2024
Unprompted review
Reply from More Ability
Dear Mr & Mrs F, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new wet room. Offering a fully project managed service our expert workforce of senior designers, experienced surveyors and multi-skilled fitters ensures we deliver consistent quality while providing our customers with a first class renovation experience. Andy, Dave, Joe, Mario and Kirk will be be absolutely thrilled with your feedback and review. Thank you ever so much again.
An outstanding company that put the customer first , highly recommended.
The walk in shower and the accompanying work in the bathroom installed by Dan is absolutely beautiful and of the highest quality . Nothing was ever too much for Dan , he is a true and highly skilled professional who is very polite friendly and approachable . Dan is very understanding of disabled people’s needs and will help with any questions you may have , Dan also took a lot of care in cleaning up . I would also like to praise the electrician for his help and kindness and the guy who took away all the rubbish who was also a great guy who took great care in his work .If you need to phone the company up about anything their customer service is top of the league and like Dan they are very friendly and understanding and will help you very quickly . Thanks guys !
March 13, 2024
Unprompted review
Reply from More Ability
Dear customer, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new walk-in shower room. Working in a conscientious, courteous and tidy manner our respectful and tidy workforce tidy up at the end of each day and ensure all rubbish is disposed off upon project completion. Dan will be absolutely thrilled with your feedback and review. Thank you ever so much.
Recently had a new shower room created…
Recently had a new shower room created and I was blown away by the end result-easy to use, practical and smart and bright looking. The planning then the staff involved all made this a worry free experience for me. No more struggling with an old bath and feeling that my disability is beating me! Life feels easier again-thank you
February 19, 2024
Unprompted review
Reply from More Ability
Dear Claire, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new easy access shower room. Offering complete peace of mind our fully project managed service takes care of everything ensuring your project is finished on and and with the least amount of disruption as possible. Thank you ever so much again for the review - all involved will be delighted.
Excellent job
Recently had a new wet room completed to help with my husband’s mobility issues- it’s great, it’s made life so much easier and given him some of his independence back again.
Ash worked really hard for us to get it completed as quickly as possible and was really neat and tidy all the time. He was a pleasure to have in our house.
His colleagues Chris and Callum helped out brilliantly with other parts of the job that needed doing.
Overall, a very good experience
January 25, 2024
Unprompted review
Reply from More Ability
Dear Karen, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new wet room. Working in a conscientious, courteous and tidy manner our respectful and tidy workforce tidy up at the end of each day and ensure all rubbish is disposed off upon project completion. Ash, Chris and Callum will be absolutely thrilled with your feedback and review. Thank you ever so much.
65 roundway
Ashley Gray is an outstanding multi skilled wet room installer and I can recommend him anytime as a courteous and respectful person. An outstanding job.
February 27, 2024
Unprompted review
Reply from More Ability
Dear Graeme, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new wet room. Working in a conscientious, courteous and tidy manner, our multi-skilled fitters treat all projects and customer properties with the upmost respect, tidying up at the end of each day and ensuring all rubbish is disposed of upon project completion. Ash will be absolutely delighted with the feedback and review. Thank you ever so much again.
Pleased with the work done.
We have just had our bath removed and replaced by a shower tray to provide easier access to the shower and are very pleased with the result. Jarek who did the work was very pleasant, hard working and efficient and he always left the area tidy after each days work
February 21, 2024
Unprompted review
Reply from More Ability
Dear Lizzy, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new easy access shower. Working in a conscientious, courteous and tidy manner, our fitters tidy up at the end of each day and ensure all rubbish is disposed of upon project completion. Simon, Joe and especially Jarek will be absolutely delighted with your feedback and review. Thank you ever so much again.
Shower installation
Good advice regarding possibilities of converting shower in the bathroom. Excellent service & installation. Friendly, helpful service.
February 15, 2024
Unprompted review
Reply from More Ability
Dear Catharina Bekker, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new easy access shower room. Offering a true end-to-end service our expert workforce of senior designers, experienced surveyors and multi-skilled fitters ensure we deliver consistent quality while providing a first class customer experience. Simon, Joe and Kevin will be delighted with your feedback and 5* review, Thank you ever so much again
The work was done too high standard.And…
The work was done too high standard.And also Baz who did the work great very friendly got on with the work answered any questions would recommend too any one also clean and tidy thankyou so much my mam is so happy.
January 24, 2024
Unprompted review
Reply from More Ability
Dear Johnny, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your mums bathroom. Working in a conscientious, courteous and tidy manner, our multi-skilled fitters, keep you in the loop as your project progresses and ensure your home is kept clean and tidy throughout. Baz will be absolutely delighted with your feedback and review. Thank you ever so much again.
Honest truth they actually turned out…
Honest truth they actually turned out to be extremely professional there guy Sean did a fantastic job even when there was hidden issues I would happily recommend them we had a rocky start due to the council and each party not communicating as well as we could and being autistic it affected me but everything got sorted the service was excellent and can trust them without any worries my dogs love Sean as well the floor and gas fitters and decorator all excellent and it takes a lot to please me so I'm sure everyone will be happy using them
January 23, 2024
Unprompted review
Reply from More Ability
Dear Mark Hyde, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. With nearly 60 years of experience we've spent decades delighting customers, with out fully project managed service ensuring complete peace of mind comes as standard. With an expert workforce of experienced surveyors and multi-skilled fitters we provide consistent quality while providing a great service. Shaun will be absolutely delighted with your feedback and review. Thank you ever so much again.
My mum had her bathroom converted to a…
My mum had her bathroom converted to a wet room last month by Mick. We were kept informed throughout the whole process. And very happy with the results, if only the council were as helpful 🤔
January 24, 2024
Unprompted review
Reply from More Ability
Dear Toni Finnie, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your mums wet room. Offering complete peace of mind, all our projects are assigned a lead fitter who carry out all aspects of work while keeping you in the loop every step of the way. Mick will be absolutely thrilled with your feedback and review. Thank you ever so much again.
Mixed excellent work by the second…
Mixed excellent work by the second fitter but a two week job turned into a four week job due to a change in fitter and incorrect screen supplied (twice)
February 1, 2024
Reply from More Ability
Dear Customer Brian, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Although we are pleased you are happy with the finished project, it is disappointing to learn this was achieved first time, with issues with fitters and supply of goods. I will refer this back to the installations department, who will look into the matter further to determine what can be learnt, to stop this occurring in the future. Thank you again for the honest feedback provided.
The installation was completely satisfactory. …
After the initial sales phase everyone concerned with the installation was helpful and professional. Our last minute changes of mind were accepted and carried out without any problems. The standard of workmanship was very good.
December 12, 2023
Unprompted review
Reply from More Ability
Dear Phil, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Offering complete peace of mind, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop as your job progresses. Thank you ever so much again for taking the time to leave us a review.
Good for everything
Good for everything, the young man barry worked hard to complete everything on schedule. Bathroom finished excellently, went above and beyond nothing was a hassle. Work completed to a high standard, would highly recommend and would happily use again.
January 12, 2024
Unprompted review
Reply from More Ability
Dear Larry Wilson, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Our fully project managed, end to end service, offers a stress-free renovation experienced, delivered with complete peace of mind. Barry is a fantastic member of our multi-skilled fitting team. Helpful, meticulous, courteous and polite, Barry endeavours to not only deliver a stunning bathroom renovation, but also a first class customer experience. Thank you ever so much again for the fantastic review, Barry, and the rest of the business, will be absolutely thrilled.
Absolutely outstanding service from…
Absolutely outstanding service from begining to the end by there fitter Ashley Gray .I would recommend them to anyone .Spotlessy clean and tidy .Proffesional service very prompt turns up on time one word .Excellent
January 12, 2024
Unprompted review
Reply from More Ability
Dear Terry, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Working in a conscientious, courteous and tidy manner, we assign a lead fitter to all our projects, who not only carries out all aspects of work, but also keep you in the loop every step of the way. Ash will be absolutely delighted with your feedback and review. Thank you ever so much again.
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