Morris Living Reviews 

2,099
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is very helpful and friendly, providing wonderful assistance from the moment they visit the showroom to try out the furniture. People also deeply appreciate the prompt and efficient delivery service, noting that items arrive quickly, are packaged securely, and bring great comfort to their homes. Though some reviewers were not happy with the materials, mentioning unexpected wear, peeling surfaces, or issues with the leather quality over time. A few other people also felt that aftercare support could be improved when dealing with post-purchase problems and replacement parts.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality furniture that is very well... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and speedy... See more

Quality

Reviewers highlight positive aspects of quality, noting that the furniture is very well made and features... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Service

Customers had positive experiences with service, consistently praising the efficient support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional company. Extremely helpful with delivery date to suit us and advised every step of the way. The ordering process was extremely easy and although the stool and chair we bought was r... See more

Company replied

Rated 5 out of 5 stars

If you want a comfy swivel recliner chair then Morris living ltd is the place to visit to see and try out their large collection of chairs. Nathan the manager gave great advice and sorted out quick de... See more

Company replied

Rated 5 out of 5 stars

Good communication throughout by Dominic. “Service with a smile”. Minor problem on opening the boxes is being dealt with and again good communication. We are not local so good feedback to the customer... See more

Company replied

Rated 5 out of 5 stars

Best of the bunch for price quality and delivery. Tried 4 outlets before going to Swinton because they were very local. But Morris Living was only 15 minutes away. Great experience, all done with... See more

Company replied


Company details

  1. Furniture Store
  2. Mobility Equipment Supplier

Information provided by various external sources

We are a small business specialising in recliner chairs. We carry dozens of great models in our Nottinghamshire warehouse. We supply swivel recliner chairs for customers who want to lounge in comfort and we also supply the more practical riser recliner chairs used by the elderly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,099)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recliner chair

Delivered on time by very helpful delivery men. Well packaged, all in good condition. Went together well, happy with finished product.
Really needs two people for easy assembly.

June 17, 2025
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Reply from Morris Living

Thank you for the positive review :)

Rated 5 out of 5 stars

Great

Excellent communication, service, friendly and helpful. Recommended

June 17, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

All good

All good, no problems sitting comfortable now.

June 16, 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 4 out of 5 stars

The riser recliner chair is excellent…

The riser recliner chair is excellent very good service from Morrison Living, but the delivery company, thumbs down. Not impressed when they’re not talking English.

June 9, 2025
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Reply from Morris Living

Thanks for the positive review :) I am sorry to hear the delivery experience was not perfect. I will feed your comments back to the couriers to see where they can improve.

Rated 4 out of 5 stars

Good product, fair price, good delivery time

Took 5 days or so to deliver to PA34 which is pretty good.
Didn't get delivery updates frequently like some retailers for but luckily I was in when the courier turned up.

June 13, 2025
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Reply from Morris Living

Thanks for the positive review :) We will ask the couriers to review their notifications to customers.

Rated 5 out of 5 stars

Chairs

It was very easy to order my chairs and they were delivered safely and they were easy to assemble.

June 9, 2025
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Reply from Morris Living

Thank you for your positive review :)

Rated 4 out of 5 stars

All home assembly required and where…

All home assembly required and where the armrests attach was not as easy as the instructions showed. I was a bit disappointed by the quality of the cloth covering and the level of padding however you pay for what you get and this was not an expensive chair so all in all I gave it 4 stars

May 27, 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

A practical and comfortable chair

A practical and comfortable chair, delivered and installed promptly and efficiently. The purchase was managed in a friendly and effective manner and everything went smoothly.

May 28, 2025
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Reply from Morris Living

Thank you for your positive review :)

Rated 5 out of 5 stars

Quick delivery

Quick delivery, easily assembled. Huge cardboard boxes to get rid of…

May 6, 2025
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Reply from Morris Living

Thank you for your positive review :)

Rated 5 out of 5 stars

professional friendly service

After an initial mistake with delivery. Morris rectified mistake efficiently ... rapidly... apologing profusely.It was great to have a real person the end of a phone to deal with and solve any issues. My chair and stool are great .. very smart to look at.and very comfortable ...I would not hesitate to recommend this small family business to friends and family .Thank you Morris Living for your personnel excellent service

May 14, 2025
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Reply from Morris Living

Thank you for your positive review :)

Rated 5 out of 5 stars

Great price

Great price, great delivery. Received within 24 hours. Really pleased with product.

May 14, 2025
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Reply from Morris Living

Thank you for your positive review :)

Rated 5 out of 5 stars

Good chairs & good experience.

Lovely saleroom with lots of choice and a very courteous salesman with a non intrusive manner, lovely that he left us alone to wander. Communications were really good and we were kept updated at every stage of our order, owing to a stay in hospital we were unable to collect our chairs as agreed so they arranged to deliver them. They arrived the very next day, wonderful service .... and yes the chairs are really comfortable.

May 7, 2025
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Reply from Morris Living

Thank you for your positive review :)

Rated 5 out of 5 stars

An easy to order and a prompt delivery…

An easy to order and a prompt delivery at a specified time. We are very pleased with our chair, although the instructions to assemble the chair were not that easy to follow.

April 22, 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 3 out of 5 stars

Very comfortable chair.

The footstall was dificult to assemble. Chair very comfortable even for 4 hour use at one time.

May 18, 2025
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Reply from Morris Living

Thanks for the review. We are glad you find the chair comfortable :)

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