Very professional company. Extremely helpful with delivery date to suit us and advised every step of the way. The ordering process was extremely easy and although the stool and chair we bought was r... See more
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We are a small business specialising in recliner chairs. We carry dozens of great models in our Nottinghamshire warehouse. We supply swivel recliner chairs for customers who want to lounge in comfort and we also supply the more practical riser recliner chairs used by the elderly.
Quibell's Lane, NG24 2AL, Newark, United Kingdom
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The telephone at Morris Living answered quickly and politely. I was concerned only that I got a message from the Couriers informing me that the shipping of my chair was complete and would receive a date for delivery which I could change if not convenient. I received the said email but it just said an ERR then a number instead of a date. As I was moving and the chair was for a stroke patient awaiting discharge, I needed the chair the day after moving in day to be sure he could come home. Your receptionist was again very helpful and emailed the Courier as I was not getting much joy on the phone. I did get them eventually but found it difficult to understand the lady on the Courier's phone who gave me the date I had told Morris Living I needed and the delivery man was excellent and put the chair together quickly. All in all it was the Courier 's messages that didn't give the required information.

Reply from Morris Living
Morris Living are an amazing company that focus totally on their customers.
I had to cancel my order even on the day it was due to be delivered due to my op being postponed. However they were so kind & caring & refunded everything & showed such compassion & we’re so supportive.
Op back on now & I didn’t hesitate to go back to Morris Living & book another chair. They are quick, efficient & so helpful l.
Go for an independent company instead of the well known TV ones.
They always have the customer at the heart of their business.

Reply from Morris Living

Reply from Morris Living

Reply from Morris Living
Great service - quick to answer email queries, delivery next day was unexpected but welcomed.
I had read review about self assembly of the recliner chair so expected that and to be honest it was relatively straightforward.
Wasn't sure about what the fabric would be like and turns out to be a kinda velour on the one I ordered. Not sure how that will wear but initially I am happy with that. (I previously had a synthetic leather chair from another company that lasted 18 months so didn't want a repeat of that).
From my experience to date I would recommend this company.

Reply from Morris Living
We really liked the style of the swivel chair and the quality of the leather was what we hoped for. We bought the £750 chair which was perfect for us

Reply from Morris Living
Having bought a chair which cost £650 + pounds it was extremely frustrating to find that the hand set broke /didn't work after only 3 days.
I then had to ring for a replacement which took 6 days to arrive.
Might I suggest you inform the manufacturer to improve their hand sets.

Reply from Morris Living
First class delivery and the chair was also first class and a good price.

Reply from Morris Living
This company has amazing customer service, staff are so friendly and helpful. Would definitely recommend

Reply from Morris Living
easy ordering and next day delivery, A highly recommended seller

Reply from Morris Living

Reply from Morris Living

Reply from Morris Living
I have found the chair very comfortable and my daughter found it easy to assemble. Before l have had careco but since my husband death have treated myself to one of your chairs

Reply from Morris Living

Reply from Morris Living
First class service excellent product for the price I would thoroughly recommend
Mike

Reply from Morris Living
I am actually waiting for the chair to be picked up. Not happy with it at all.

Reply from Morris Living
Good experience Easy to order &quick delivery
Instructions were small print and not particularly clear, as a result assembly was harder than expected
However really pleased with finished result

Reply from Morris Living
Both delivery men polite helpfully set up Leather Riser Recliner £839.00 posting VAT Exemption certificate on Tuesday 22nd April.
Paperwork supplied with chair my Extra Care Housing Scheme Manager filled in I signed relevant areas.

Reply from Morris Living
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