Morris Living Reviews 

2,099
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is very helpful and friendly, providing wonderful assistance from the moment they visit the showroom to try out the furniture. People also deeply appreciate the prompt and efficient delivery service, noting that items arrive quickly, are packaged securely, and bring great comfort to their homes. Though some reviewers were not happy with the materials, mentioning unexpected wear, peeling surfaces, or issues with the leather quality over time. A few other people also felt that aftercare support could be improved when dealing with post-purchase problems and replacement parts.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality furniture that is very well... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and speedy... See more

Quality

Reviewers highlight positive aspects of quality, noting that the furniture is very well made and features... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Service

Customers had positive experiences with service, consistently praising the efficient support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional company. Extremely helpful with delivery date to suit us and advised every step of the way. The ordering process was extremely easy and although the stool and chair we bought was r... See more

Company replied

Rated 5 out of 5 stars

If you want a comfy swivel recliner chair then Morris living ltd is the place to visit to see and try out their large collection of chairs. Nathan the manager gave great advice and sorted out quick de... See more

Company replied

Rated 5 out of 5 stars

Good communication throughout by Dominic. “Service with a smile”. Minor problem on opening the boxes is being dealt with and again good communication. We are not local so good feedback to the customer... See more

Company replied

Rated 5 out of 5 stars

Best of the bunch for price quality and delivery. Tried 4 outlets before going to Swinton because they were very local. But Morris Living was only 15 minutes away. Great experience, all done with... See more

Company replied


Company details

  1. Furniture Store
  2. Mobility Equipment Supplier

Information provided by various external sources

We are a small business specialising in recliner chairs. We carry dozens of great models in our Nottinghamshire warehouse. We supply swivel recliner chairs for customers who want to lounge in comfort and we also supply the more practical riser recliner chairs used by the elderly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,099)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chair

Very good service.

April 4, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 4 out of 5 stars

The chair was delivered on time very…

The chair was delivered on time very quickly. It was very easy to put together.
The quality was a little below what I expected (the padding on the arms not very good) also the slider for reclining when you try to keep it in the upright position and screw it to stay there doesn't lock it in place. Besides that it's OK

April 4, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

MORRIS LIVING are a 1st class company…

MORRIS LIVING are a 1st class company great service / good prices and very very help full i would never hesitate to recomend this company / and when needed i will use again

April 15, 2025
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Reply from Morris Living

Thank you for your positive review :)

Rated 4 out of 5 stars

A satisfied customer

Very helpful on the phone when ordered. Arranged delivery efficiently. Only slight gripe that delivery man had to be prompted to put wheels on. Chair is very comfortable, and I have been sleeping well on it in the few days since I came out of hospital. The colour is true to the images. Altogether, a satisfied customer.

March 18, 2025
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Reply from Morris Living

Thank you for your positive review :)

Rated 4 out of 5 stars

Good chair

Good chair, good looking

May 10, 2024
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Reply from Morris Living

Thank you for your positive review :)

Rated 5 out of 5 stars

Delivered on time

Delivered on time, and very pleased with my leather recliner chair, very comfortable.

March 21, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Everything seemed njist greato bother from…

Everything seemed no bother from ordering giving advice to delivery keeps up with up dates really pleased must fry great price and Everything is good 5 stars

March 25, 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Lovely chair.

Lovely chair- perfect for my 94 year old mam. Easy to order, great delivery experience. Worth paying the extra for the guys to put the chair together.
Good value.

March 11, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Fantastic company to deal with.

Amazing service throughout. Prompt answers to enquiring emails. Next day delivery. Great after sales service. Quality of chairs excellent and easy to assemble. Can’t fault them. Dominic customer sales was brilliant.

March 19, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Top Company

You are a first rate company providing a service second to none. I ordered my chair around 2pm and it was delivered the next day. On top of that the chair was exactly what I was after. Well done to yourselves

March 12, 2025
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Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

We had a complete satisfactory…

We had a complete satisfactory experience from the ordering, through to the delivery. We were updated on what stage the delivery was at. When it arrived, we were very pleased with the product.

March 11, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 4 out of 5 stars

Customer service was excellent

Customer service was excellent, lovely comfortable chair which I believe is value for money, well made and finished to a high standard.
Only downside was the self assembly, instructions were vague and recommend your own tools as the ones that were provided are useless.

March 11, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :) We will pass this feedback on to the manufacturers.

Rated 5 out of 5 stars

Great service

Great service, very prompt delivery

March 10, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Riser,/recliner leather chair

From the beginning to the end our experience was very good.
1. The advice online from the company was honest and open.
2. The chair was in perfect condition. No scratches or scuffs.
3. Delivery was on time.
Suggestion: It would be a good idea to send some paperwork with the chair including the 5 year Guarantee agreement.
Thank you for a smooth, supportive experience.
March 2025

March 14, 2025
Morris Living logo

Reply from Morris Living

Thank you for your positive review :)

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