MortgageGym Reviews 

243
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brilliant service from our Mortgage broker Ian Cain at Embrace financial services. He pushed to get us the best deal and his knowledge and experience speaks for itself. As we were first time buyers w... See more

Rated 5 out of 5 stars

I stumbled across mortgage gym during an internet search as I needed to renew my mortgage & I wanted switch to a provider with better rates. Sceptical about how such great advice & support could be fr... See more

Rated 5 out of 5 stars

I'd spoken to brokers before and had always managed to find better deals online. Thought it was always worth trying though and delighted I did because Chris Hayes managed to find us a better deal than... See more

Rated 5 out of 5 stars

Our mortgage is going really well at present. We raised some issues and they were promptly dealt with straight away and have contacted us to ensure positive progress continues. My advice is to conta... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

Your mortgage made simple. Three easy steps, all completely free. Any device, anytime, anywhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

243 reviews

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4.8

All reviews

(243)

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Rated 1 out of 5 stars

Inaccurate

Spent hours on the phone with them before making progress. It said I was “unlikely” to get a mortgage with the best rates but both lenders then offered me an approved decision in principle when I went on their website myself. Time wasters at mortgage gym!

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Exception service from start to finish.

I cannot recommend Dean enough from start to finish he was so professional, as a first time buyer he kept us very informed along the way and went above and beyond in his role to make sure everything went through after some issues we had with our lawyer. He managed to get a far more competitive rate than we were getting with either of our banks. Dean was exceptional and I will definitely return when it comes to changing our rate.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Bouquets for Chris Hayes

In the end my purchase didn't go through - through no fault of my MortgageGym rep - but my rep, Chris Hayes, was as fantastic as all the reviews say. I will make a bee-line for him next time I am wanting a mortgage.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service, Cost effective

Chris from embrace has made the whole process easy and cost effective. I cannot speak highly enough of him. He was responsive, went carefully through everything with me and no question I had was left unanswered. I will be recommending him to anyone I know who requires a mortgage.
Mortgage gym 5/5
Chris Hayes from embrace 6/5

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased

After calling a few mortgage companies, I was starting to dread the whole thing. I felt like instead of being offered a service, I was being judged and treated like an inconvenience rather than a customer/client.
Having someone delving intimate your finances and lifestyle can be quite intrusive but speaking with Dharminder from Embrace was so different. He was very helpful, understanding and friendly. I made a decision then and there that this was someone who I wanted to do business with.
Very pleased to have found this company.

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Really really helpful

Really really helpful, spending their time to get the best deal possible. really appeciative and will definately be using again. Thanks Dean!

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Dean Wickett is fab

I’m a first time buyer so didn’t really understand the process but Dean took his time to explain my options, which I really appreciated. Wouldn’t want to use anyone else, thanks Dean!

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent professional and friendly…

Excellent professional and friendly service

We needed a fairly complex mortgage product and Stephen and his colleagues did a great job of finding just what we needed. He was proactive throughout, ensuring everything was in place in time for our move. I strongly recommend this service.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Service was first class

Service was first class. I was using a different mortgage broker and they were really dragging their heels . Once I changed over the process was fast and efficient.
Would highly recommend and will definitely use again.
Well done Dean Wickett and team.

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

I was wrong...

I'd spoken to brokers before and had always managed to find better deals online. Thought it was always worth trying though and delighted I did because Chris Hayes managed to find us a better deal than anything we'd seen available online. Not only a better rate but a better structure of product. He was also incredibly proactive in getting the whole thing completed asap to minimise the costs to us. Friendly, knowledgeable and proactive. Highly recommended - will use him again!

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great guidance and experience with Chris Hayes

Chris Hayes was very pleasant to deal with in gaining my mortgage. I could not have had a better mortgage advisor in terms of knowledge, communication and willingness to find new avenues to gain the best deal for me. I have recommended Chris to my friends and will continue to do so.

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Dean Wickett

Dean Wickett sorted my mortgage out with no problems at all. My credit score was not great and I was on a zero hour contract at the time with no idea if I could get a mortgage. Cant recommend Dean enough the service was fantastic from start to finish!

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent advice

Didn't end up needing a mortgage but the expert advice and friendly manner Chris Hayes dealt with me and my situation was first class. Would recommend to all.

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Elizabeth Culpin, thank you

Thank you so much for your help, very quick application and saved me a bucket with clear sound advice. 100% Recommended!!

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Stephen Titone/ William Alford

Stephen was allocated to me from a search for a mortgage on Mortgage Gym. From the beginning, he was on the ball with constant contact and never hesitated to explain the questions or information again when needed due to this being my first house buy! He then helped me find a mortgage within my budget and moved very quickly!! William also kept me up to date with how things were moving and assisted with informing me of any changes that were being made or anything I needed to do further. 100% recommend! Without them, I would be moving into my first home !! Thanks guys!!!

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Dean mortgage advisor

I have to say Dean was amazing. I had a lot of hurdles to overcome in getting a mortgage but he supported me all the way and I have exchanged contracts today. Can’t praise him enough.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Chris Hayes was the advisor/consultant…

Chris Hayes was the advisor/consultant allocated via the Mortgage Gym search application. Chris was incredibly helpful and diligent to secure for my wife and me the most appropriate lender and rate. We found Chris to be very helpful, polite and reliable, and his rate was very competitive. We would not hesitate in recommending Chris to friends and family. Thank you Chris.

December 9, 2020
Unprompted review

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