Avoid at all costs. Their business model relies on keeping hold of customer security deposits. The booking system also sneakily makes you think that you have paid in full at first confirmation. It the... See more
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Easy to book over the phone with Sharon who was very helpful. Wanted a 2 birth motorhome for long weekend. Price competitive but found the online booking confirmation tricky uploading photos of licens... See more
Motorholme Website is easy and clear to use. Each section has an easy drop down list to ensure that you can adapt your quote to suit your particular needs. The quote is then displayed and sent by a... See more
I have found Motorholme extremely helpful with communication and help fulness On all enquires and any questions i have asked they have answered. Great helonin choosing the correct motor home for my... See more
Company replied
Company details
Information provided by various external sources
If you’re looking to hire a motorhome to explore the British countryside or if you are looking for a Motorhome Holiday or wish to buy a great value ex-rental model, make sure you choose MotorHolme. We have the largest fleet of motorhomes for hire in the UK, with vehicle pick-up points located throughout the country. So as well as providing unparalleled choice, we also pride ourselves on being able to offer you unbeatable convenience.
Contact info
Fairways, CB23 2TT, Cambridge, United Kingdom
- 0800 612 9418
- hired@motorholme.co.uk
- www.motorholme.co.uk
No recent history of asking for reviews
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please read before judging the rating!
I’ve given one star as I didn’t use the actual service just used it for a quote.
We have our own Motorhome but are considering selling it as we are not using it enough to warrant its costs.
I wanted to find out how much it would cost to hire one for the Grand Prix weekend. After looking at the quote we’ve decided to keep ours, until at least July!
I cannot comment on hire ease/problems or return costs like other reviewers but found the quotes expensive - but maybe this is the case for all Motorhome hire companies as I was put off trying any more by looking at this one quote.
Not sure how much help this review is but would just like to add, we’ve loved our Motorhome and what it’s given us it’s just that we now prefer to go to our tourer which is sited in Cornwall.
Good luck!
Fantastic price and service
Booking
I found there website to be very helpful everything was under one place . They have motor homes all over the uk so a depo will be close to everyone.
I like the fact that the text the quote to you instead of having to sign in you your emails
Very easy to deal with very helpful…
Very easy to deal with very helpful staff at the depot and on the phone, van was clean an test when we picked it up...everythibg was explained to me by the guys at the depot How everything worked and where everything was! Just waiting to see of they pull my arm off for a cracked wing mirror when I miss judged the size if the thing and caught a lamppost on my way back to the depot(typical of me)
Fantastic service and very easy to use…
Fantastic service and very easy to use website. I was able to get a quote immediately saving time phoning companies and having to deal with pushy salesmen. Armed with our quote we could then plan our mini break with ease, and the prices are highly competitive. Would highly recommend.
website review
Website is very user friendly and a breeze to use, the only negative I would say it that when the final price came through there seemed to be added extras and the price for 3 nights over a weekend was very expensive. However, if the hotel and car was the same price I would have booked the motor home without hesitation.
Quite an easy website
Quite an easy website. Seems like too many extra charges. Just want one price. Don't try and be Ryan air!
Extra charges all over the place
Returned the van on time and clean - they are charging me a £100 late return fee. They also made me wait 1 hour in the sweltering sun to pick it up as the staff at the depot are overworked. They try to charge you extras for everything - even tried charging me for a TV licence...! Not a great experience - they'll take you for every penny they can get.

Reply from Motorholme
Avoid like the plague
Edit: The response below is from Motorholme/unbeatablehire/whatever they are calling themselves today....as you can see it's basically an advert - it doesn't address a single issue because they can't. There's no defence because they don't have one -- if nothing else convinces you that this company is run by SCUM then let the response to this review speak volumes to you.
Honestly read the reviews, this company is a disgusting, amoral joke.
We booked a van specifically because my son has a heart condition and can't get damp and cold.
Motorholme were well aware of this and still put us in an old, filthy (and I mean DISGUSTING) van. When challenged they depot admitted they knew it was disgusting but were told by head office to still let it out to me.
We returned the van early and were promised a refund for unused time. Motorholme refused this after making me wait TWO MONTHS for a response.
Along with other commenters the amount of time they keep your deposit for us a joke.
All I can say is AVOID AVOID AVOID - there is a reason this scummy company has been in the local press and it isn't a good one.

Reply from Motorholme
Absolutely shocking
Absolutely shocking! Everything went pretty smoothly and i dropped the van back off on time and that is where the fun started. After getting the all clear from the company that the van was brought back and in good order, about the week later they sent me a report where they were going to charge me £100 for a dirty toilet, £70 for a valet, £70 for going over 70mph ( which I didn’t know about as it was in small print on one of the 20 emails they sent me) plus some other costs that I don’t remember now as I hired a van in the middle of July and I’m only now receiving my deposit back after threatening to go to trading standards. There was no after sales service at all, whenever you try to speak to somebody you go To voicemail and then you get a text straight after saying that they don’t always check voicemails so I tried live chat and you’re always 20th and queue with 40 minutes to wait and every time I tried that I got cut off! The only people you can talk to are sales people who want nothing to do with after sales! Steer clear, avoid at all costs! They keep your 25 to voicemail and then you get a text straight after saying that they don’t always check voicemails so try the live chat, I tried the live chat and you’re always 20th in queue with 40 minutes to wait and every time I tried that I got cut off! Steer clear, avoid at all costs! They keep your £250 deposit supposedly for 28 days in case you incur a fine, which is fine, only trouble is its now into October and I hired the van in July

Reply from Motorholme
Please believe the 1 star reviews
Please believe the 1 star reviews - absolutely horrendous. Instead of putting a hold on your £1250 deposit - yes £1250 they actually deduct it from your credit card and getting it back is impossible. Rented a van in August for 5 days. Brought it back - all signed off as fine. Had to wait 28 working days to claim my refund - it's not automatic -and then the fun starts. The system says your refund will be paid in 4 days on a continual loop and nothing happens. No living soul on the telephone number -refers you to live chat. Well you better put aside the day for that- I was 1st caller and held for 45mins - keep swiping your screen or it will time you out and back of the queue you go.
Finally contacted credit card and raised a dispute. They were not surprised.
ADVICE - Screenshot your conversations on live chat as they do not send you a copy of anything. It's easy to then give to the credit card company as evidence.
BUT THE BEST ADVICE IS DONT USE THEM OR ANY OF THEIR AFFILIATED COMPANIES

Reply from Motorholme
So far so good
So far so good. The enquiry and booking process has been good and clear. Not gone to pick up the van yet but hopefully as straight forward and the booking process

Reply from Motorholme
Verified Reviews?
Having had a terrible experience with this firm, as so many people have; I have to question the validity of all the positive reviews that have appeared recently. They seem to swamp the first page and push the negative reviews on to page 2.
I can only assume the company has had a miraculous turnaround in their levels of service..mmmm...

Reply from Motorholme
“Easy to use, clear and concise.”
“Easy to use, clear and concise.”
A must visit site for all your travel needs. Would definitely recommend. Easy to navigate and great follow up.

Reply from Motorholme
Great offers
Great offers available and amazing caravans on offer , highly recommend motorhome. Take advantage of the great offers and your laughing.

Reply from Motorholme
DO NOT EVEN ENTERTAIN THESE COWBOYS...
DO NOT EVEN ENTERTAIN THESE COWBOYS....
I Can’t even begin to explain the appalling service I have received from this company still now fighting to get my 1250 deposit back for a window I pointed out on collection only to be told not to worry..... took the van back 11 August heard today they want to take 700 for repairs and off road for a fault that we didn’t even create..... can’t speak to anyone - now getting legal advice - I truly can’t
Believe this company have not been ousted by the media, previously!

Reply from Motorholme

Reply from Motorholme
Great Experience
I had a great experience with this company. They where very helpful and gave me an amazing deal on a motorhome which allowed us to have a great getaway. Thoroughly enjoyed it!

Reply from Motorholme
A great experience
A company which is helpful and really easy to deal with. They communicate well and the Motorhomes a amazing!
Was worried about hiring one but these guys give you confidence and take their time with you

Reply from Motorholme
Easy to navigate website.
Easy to navigate website.
Quick and easy to get a quote.

Reply from Motorholme
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