Motorholme Reviews 

657
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Avoid at all costs. Their business model relies on keeping hold of customer security deposits. The booking system also sneakily makes you think that you have paid in full at first confirmation. It the... See more

Rated 3 out of 5 stars

Easy to book over the phone with Sharon who was very helpful. Wanted a 2 birth motorhome for long weekend. Price competitive but found the online booking confirmation tricky uploading photos of licens... See more

Rated 4 out of 5 stars

Motorholme Website is easy and clear to use. Each section has an easy drop down list to ensure that you can adapt your quote to suit your particular needs. The quote is then displayed and sent by a... See more

Rated 5 out of 5 stars

I have found Motorholme extremely helpful with communication and help fulness On all enquires and any questions i have asked they have answered. Great helonin choosing the correct motor home for my... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

If you’re looking to hire a motorhome to explore the British countryside or if you are looking for a Motorhome Holiday or wish to buy a great value ex-rental model, make sure you choose MotorHolme. We have the largest fleet of motorhomes for hire in the UK, with vehicle pick-up points located throughout the country. So as well as providing unparalleled choice, we also pride ourselves on being able to offer you unbeatable convenience.


Contact info

3.0

Average

TrustScore 3 out of 5

657 reviews

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3.0

All reviews

(657)

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Rated 5 out of 5 stars

Very quick response to my query

Very quick response to my query, and everything explained clearly. We didn't book in the end as we didn't get tickets for the event we were planning on hiring the motorhome for, however in the future I would definitely use this company.

October 10, 2018
Unprompted review
Rated 5 out of 5 stars

great service and fair…

great service and fair price,communication was excellent and was a shame we did not require motorhome as we never got tickets for festival.Would definitely use motorholme in future

October 9, 2018
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful staff x Great company and great offers. Holiday on the road with friends or family x

October 9, 2018
Unprompted review
Rated 3 out of 5 stars

Reasonable

I asked for a quote which was reasonable and was later further reduced. Good choices of locations for pickup. Had follow up emails and phone calls after a request for a quote. Don’t seem to offer a risk reduction cover to keep the excess to zero. Wish there are more information about other costs and “add on” regarding the rental.

October 9, 2018
Unprompted review
Rated 4 out of 5 stars

Great service at the depots

Great service at the depots, especially the one in Glasgow, great team. Good vehicles and on the whole on the 4 vehicles we've hired from them everything has worked as it should have. Need prompting to return the security deposit but are quick to do so once you contact them. In comparison with other companies they are very reasonable. Would recommend

October 8, 2018
Unprompted review
Rated 2 out of 5 stars

Be aware of potential other charges

On the face of it you can’t argue with the experience of this site. Well just be aware because there is no where of the potential hidden add ins. The initial reasonable quote can quickly be reversed by the parking fee for your car. The cost for pots and pans the cost to be instructed on the use of your hire vehicles cle. Even the 100 percent guarantee of your money back take 28 working days. Not so great when you want to book somewhere else, I was so excited to hire a motorhome from this company but I feel let down by the website and not once was these so called optional extras mentioned before purchase.,

October 6, 2018
Unprompted review
Rated 5 out of 5 stars

There are some very stupid hirers out there.

Don't normally bother with this review thing but
After a good experience at the Bristol dept with Alex and the team I marked 28 working days on the calendar. People moan about waiting so long, er read the T&Cs. Tongue in cheek I phoned 2 days early and after a 10 minute call I had an email confirming the full refund which landed in my account this morning.
No Amazon vouchers were harmed in the submission of this review !!!
People claim they were charged for damage they hadn't caused......er, check and photo all existing damage when you accept the van....it's not rocket science, suggest you stick to canvas holidays.

September 29, 2018
Unprompted review
Rated 1 out of 5 stars

Had a MotorHome in September

Had a MotorHome in September, when picked up we took it home too realise it was very dirty inside, pieces of food lying in cupboards. Pots and pans covered in grease and dried in food. Which we had to pay an extra £30 for! Definitely hadn’t been cleaned before being given to us! Ordered a large van but was given medium. Wouldn’t use again.

September 26, 2018
Unprompted review
Rated 1 out of 5 stars

Relentless senders of spam SMS…

Relentless senders of spam SMS messages. Hoping they get fined and locked up before too much longer. Please report them to the ICO if you have been affected, it's quick and easy to do.

All positive reviews on here will be from their bribery of Amazon vouchers to would-be reviewers.

September 25, 2018
Unprompted review
Rated 4 out of 5 stars

Easy to use website and great customer service .

I was very pleased by how quickly they put a quote together for me , and the price also. £399 for a medium sized van for 3 nights unlimited mileage was by some distance the best quote I could find.
I had contacted them at short notice but it didn't seem to be an issue.
The website itself was well laid out and easy to use.

September 25, 2018
Unprompted review
Rated 4 out of 5 stars

Just waiting for the right time

Still waiting to book our Motorhomes holiday but the advice and support we have received so far has been excellant.
Different options for pick up and drop off thoroughly explained and we are notified regularly regarding special offers which is a plus.

September 24, 2018
Unprompted review

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