Had a shocking experience with the previous owners. No customer service and faulty goods. HOWEVER new owners have now taken over and they actively contacted me to resolve the issue. It was prompt and... See more
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See what reviewers are saying
I am re writing my review after motox1 have been in touch and fully resolved my issue. The customer service was great and got it all sorted out within a good time frame, which I am glad about as my so... See more
I preordered the 24inch revvi and I can’t fault the service at all, delivered before the delivery date and kept me inform all the way. The only thing is that when I order the 24inch new revvi is was o... See more
Had a very positive experience don’t listen to all the bad reviews they are usually just angry people who cannot understand that things happen in life and that we are not robots! My son loves his elec... See more
Company details
Written by the company
Viewing and Collecton on Appointment Established in 2014 MotoX1 has quickly grown to be one of the largest manufacturers and suppliers of motocross based products ranging from mini 49cc pocket bikes up to 250cc Dirtbikes/Pitbikes/Quad bikes within the UK, our aim is to supply the highest quality off road products at highly competitive prices!
Contact info
Warrington, United Kingdom
- www.motox1-atv.co.uk
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Shameful
Awful experience was promised 48 delivery which turned to four weeks, luckily for me i found out the guys number to then be told by revvi they had no order from moto x1. Should be ashamed of yourself
REPLY: no, you stated that there was a back log, not that you hadnt even processed my order, REVVI knew nothing about my order and the only reason you was able to discuss anything with me is because i found your girlfriends phone number. Funny how you can send a text 1 hour later from a review, but it takes me to find your personal details for updates about my order. Absolutely ridiculous. Being ran my a immature lad.

Reply from MotoX1 Motocross ATV
I ant got my shipping day or wen it…
I ant got my shipping day or wen it will arrive but with short staff I understand

Reply from MotoX1 Motocross ATV
Shocking customer service
Shocking customer service
Faulty products
Wouldn’t recommend to anyone.

Reply from MotoX1 Motocross ATV
Great products for all your outdoor fun
This is not the first time i have used this Company, they have always been very helpful and i have never had any issues with the products i have purchased. Highly recommend them

Reply from MotoX1 Motocross ATV
100% recommend
Brilliant service. Ordered a bike it turned out to be out of stock. Was emailed straight away and got the whole thing sorted. Would 100% recommend

Reply from MotoX1 Motocross ATV
no response
have emailed several times, used the online form several times with no response. There is no phone number on the web site and I've been to the address on the site and its not branded up and says "mono support" over the metal shutter door. Red flags unfortunately

Reply from MotoX1 Motocross ATV
Really poor service
Really poor service. Never answer your emails etc. I am still waiting for a response! I now would like a full refund for all the stress this has caused! Never again

Reply from MotoX1 Motocross ATV
General - delivery
Thankyou for the speedy delivery of the torqie 24v monkey bike. This has not been opened yet as it’s a Christmas present for my 3year old daughter who is mad about bikes. Anything two wheels lol. I’ve seen lots of videos on this bike and i am hoping for a good reaction from Her on Christmas mornimg, which I am pretty sure it will be, amazing that it comes with two speed settings and stabilisers. So it’s just going to be a case of get on and go. I will update this review once opened and used.
Kind regards
Shane Thacker

Reply from MotoX1 Motocross ATV
Quick n easy to follow step quick…
Quick n easy to follow step quick purchase thank you

Reply from MotoX1 Motocross ATV
I brought a torqi for my son second…
I brought a torqi for my son second birthday he aboustly loves it would highly recommend this product

Reply from MotoX1 Motocross ATV
Ordered the stomp z3 140cc originally…
Ordered the stomp z3 140cc originally but they emailed me saying that they hadn’t updated the website and it was out of stock. But however instead they offered to give me the new Moto x1 YX-140R 140cc at the exact same price the stomp was discounted for although I’ve had to wait till the bike gets released in early October I must say it’s definitely going to be worth the wait thanks so much mate and I will definitely buy from you again in the future

Reply from MotoX1 Motocross ATV
An excellent customer experience…
An excellent customer experience couldn’t get the bike I wanted so was offered a better model for same price couldn’t ask for a more
Professional service

Reply from MotoX1 Motocross ATV
Excellent customer service I can't…
Excellent customer service I can't fault them on anything. As for the motorbike I can not fault it,its amazing. The costing was reasonable and I would recommend MotoX1 Motocross ATV for your needs

Reply from MotoX1 Motocross ATV

Reply from MotoX1 Motocross ATV

Reply from MotoX1 Motocross ATV
Had a few issues with the bike wasn’t…
Had a few issues with the bike wasn’t their fault but Went above and beyond to help me get it sorted Adams a lovely bloke and will help you get every step of the way! I’d recommend buying from this company you’re in good hands! 5***

Reply from MotoX1 Motocross ATV
So last week I had ordered 140cc…
So last week I had ordered 140cc pitbike to Northern Ireland. Was really excited, couldn't wait to get on it. And last night I get 2 emails from them stating they Don't deliver to Ireland, yet am not part of Ireland, I live in North, and my refund. That's it! I had bought few extra things to get prepared for the bike boots, helmet etc. And then I get this. Absolutely devastated. Other review on this STATES that they Deliver to Northern Ireland, but yet couldn't deliver to me for some reason. I really don't understand what the issue here is! You think you'd want the business but 🤷🤦♂️

Reply from MotoX1 Motocross ATV
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