MPB Reviews 56,507

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product quality, fair pricing, and outstanding service. Many appreciate the integrity shown, with some even receiving increased quotes after their items were inspected. The clear descriptions of products and efficient delivery service are also frequently highlighted as positive aspects. However, some customers have reported issues with delivery services, mentioning delays or difficulties with signature requirements. A few reviewers also experienced discrepancies with product conditions upon arrival, such as oil spots on camera sensors or sticky lens rings, despite items being listed as "excellent." There were also isolated incidents where customers felt their high-value items were mishandled during transit, leading to missing components or disputes over condition assessments.

What people talk about most

Product

Customers had positive experiences with product quality and descriptions. Many reviewers praised the great... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the quality of the... See more

Price

People report positive experiences with pricing. Many customers appreciate the fair and competitive quotes... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the ease and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MPB usually provide a brilliant service and it’s why I’ve used them for so long. I sold a camera and lens combo to them recently and they upgraded the quote value once they had inspected the gear. T... See more

Rated 5 out of 5 stars

Wow this was super easy to get an initial quote based on my rating (thought they were going to lowball me) of my camera bodies. They were super loved cameras so imagine my surprise when I sent them i... See more

Rated 5 out of 5 stars

Used MPB to both buy and sell. Personally, I had great experiences on all ocassions. When selling on one ocassion my quote was improved after they assessed the lens (appreciate the honesty). Also... See more

Rated 5 out of 5 stars

I have had several positive transactions with MPB both selling and buying. They offer fast and fair quotes for sales and free shipping of your camera products. I was nervous about buying a used camera... See more


Company details

  1. Photo Shop

About MPB

Written by the company

We transform the way that people buy, sell and trade used photo and video kit.

MPB is the world’s largest online platform for used photography and videography equipment. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.

We have always been committed to making kit more accessible and affordable, and helping to visualise a more sustainable future.

We recirculate more than 350,000 items of used kit every year, extending the life and creative potential of photo and video kit for visual storytellers around the world.

Headquartered in the creative communities of Brighton, Brooklyn and Berlin, the MPB team includes trained camera experts and seasoned photographers and videographers who bring their passion to work every day to deliver outstanding service.

Every piece of kit is inspected carefully by our product specialists and comes with a warranty to give our customers peace of mind that buying used doesn’t mean sacrificing on quality or reliability.

mpb.com

Written by the company

Warranty included
All used gear is covered by MPB's free warranty.
Free Collection
We offer free collection and delivery on part exchanges, and free pick up on your equipment if you wish to do a straight sale.

Contact info

  • 64 Ship Street, BN1 1AE, Brighton, United Kingdom

  • www.mpb.com

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

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Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Happy long time customer

If you are happy with the price and describe your item accurately you shouldn't have any problems.
I have sold numerous cameras and lenses and never had the quote reduced
Several times they increased the amount
Highly recommend 👍

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier

Just completed a transaction of selling a camera and buying a lens. Couldn't be happier how it went; the price I got for my camera and the lens I was buying. So thankful for MPB.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

After a previous trading experience…

After a previous trading experience with a well known company , gave me the feeling of being ripped off.
I thought to give MPB a go the they was good, there quote was good and the final price was more than the original price.
So I am very happy with MPB thanks.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy company

I entered into the sale of a redundant camera with some suspicion as to the sending it away for a remote purchase.
However I was pleased that the transaction went through smoothly and I would happily recommend the company.
From start to finish the entire transaction was catered for and I was kept informed.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

I recently sold a bulk collection of…

I recently sold a bulk collection of camera body and lenses, and the experience was excellent. Communication was clear and transparent from start to finish. While the initial quote was fair, I was pleasantly surprised when they re-evaluated my gear and increased the price by €100 after inspection. The entire process—from collection to funds hitting my account took just 7-8 days. Highly recommended for anyone looking for a smooth, professional, and hassle-free sale.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

I am glad I ignored the doom-mongers on…

I am glad I ignored the doom-mongers on Reddit, don't take any notice. My experience of MPB is all very good, not perfect, more about that later. The camera and lens arrived a day early, From Germany to Croatia. DHL handed the package to HR Posta, the Croatian postal service, who are second to none.
Both the camera and the lens are in first rate condition, I have tested both. The packaging was very good, the camera and lens very safe, this brings me to the one minor issue; the lens hood was jammed on the lens, it hadn't been reversed properly. It took some patience to part hood and lens. The hood clicks on perfectly in work position, but takes some fiddling to click home when reversed. Whether this was inherent out of the factory, or heavy handed use by a previous owner, but it works ok. I do think the person packing the items should have taken a little more time, or asked for help. Really a very minor issue, though.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had outstanding customer service from…

I had outstanding customer service from Danny 13/05/26 regarding an issue I had with my lens purchased from MBP, he was very quick in responding and resolving my issue. Thank you so much for making this process quick and easy.

May 13, 2026
Unprompted review
Rated 2 out of 5 stars

I bought the HLD 6 for my Olympus em5…

I bought the HLD 6 for my Olympus em5 marking and it isn't compatible!!!
Worst money. Money for rubbish!!!

May 14, 2026
Unprompted review
MPB logo

Reply from MPB

Dear Evangelos,

We are truly sorry to hear about your experience.

If you have purchased an incompatible item, please contact our customer service team to initiate a return for a refund or replacement in accordance with our warranty terms and conditions.

You can reach us at email: contact@mpb.com or via live chat on our website: https://www.mpb.com/en-eu

Best regards,
The MPB Team

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