Motor Parts Direct LTD Reviews 

Checked online and parts in stock at Glastonbury. Reserved and drove 15mls to collect only , only to be told they aren't in stock. Useless. Ring and check parts are actually are in branch.

Great knowledge and prompt delivery

Absolutely amazing service.
Great returns policy and parts advice.
Highly recommended.

Purchased a headlight bulb from motor parts direct last week for my Toyota. Got charged £19.19 !!!! Could have got one from GSF car parts for £6.32 ....never shop there again.

Helpful, speedy service

I needed an Argon replacement bottle. phoned the guys at Weymouth Motor parts direct quite early in the morning. they didn't have one in stock but informed me that they could get one the same day - amazing. they (Nathan and Gary) kept me updated (it was a little latter than expected due to heavy trafic) so they phoned me to let me know and even helped me to take the empty one out and put the full one in. theses guys (plus the other staff who's names i can't remember) are always super friendly and helpfull. this isn't my first visit and it won't be my last. thanks for your help guys!

Kerry Cornwell was so helpful and nothing was too much. When prices are rising by huge percentages, Kerry explained and listened and found the best deal for me, allowing me to stay with a company who give the most amazing customer service. Thank you once more for looking after our insurance and your excellent customer service.

Came in for brake pads, I added information that my cars vin number wasn't always going to be correct for my car, so included the size of my discs. After shrugging off this information, looking at me if I'm stupid - I had to return the pads as they did not fit. I'd avoid this place.

WOW at last a parts supplier who actually know what customer service is ..
After visiting another supplier in the Bredbury Area of Stockport and waiting a fair while to be served i left without even getting served .
Then i found MPD and got the parts and have to say the level of knowledge of the sales team is amazing plus felt like a valued customer as soon as i walked in no messing about got my parts quickly and very happy with the price ..

Martlesham Suffolk Store
Two really chatty and happy blokes who found what I wanted within minutes🙂

Superb service every time I go into the Corby branch. Helpful, knowledgeable and happy to help. Cheers all.

Van Driver reversed into my car and denied all knowledge of damaging it, branch manager rude and uncooperative, asked for cctv of it happening which he knew there wasn’t any. He told me to get some compound and try to polish the cracked lacquer 🙄🙄

Great service from the Uxbridge branch, would definitely recommend

Excellent customer service very friendly staff went above and beyond to help me with what I was looking for highly recommend ! ( Bedford branch)

The manager in the Didcot store is very unhelpful. The other staff are friendly.

I used Motor Spares Direct, Guildford, for the first time today and I'm still punching the air and doing stupid little dances!
I have worked in the motor trade for 40 years and my original parts account was taken over, no factually, the entire motor factor supply chain was monopolized by "euro car parts", spit! Because I was not with a current business they took it upon themselves to remove my discount, since I have been to depressed to phone for parts prices and avoid my tool boxes.
However, today I found a ray of light in the gloom, Motor Parts Direct, oh it makes me smile. I spoke to Andy at mpd, he found the exact part I was looking for, mpd's price was by far the most competitive and the service was impeccable. I was expecting the part on Thursday and it turned up today (Wednesday) and I was promptly telephoned, I felt like a customer again!
I feel that euro car parts were the virus and now we have a vaccine, or realistically a company that likes customers no matter how new, how very refreshing. All I can say is well done MPD, may your success continue, you deserve it on today alone. euro car parts you can kiss my horse and donkey crossbreed, and I wish you many punctures!
Thanks again MPD, let's have lunch?
Jeremy

First time customer. Dealt with the Corby branch today for a new set of number plates. Fantastic customer service with the kowledge and experience to back it up! Will definitely be using these guys again.

I went into the Newton Abbot branch and the sales assistant (manager?) could not have been more helpful. He cross referenced a part for me and even though he had limited information, the equivalent part was in stock so I was able to purchase it there and then!

I walked into the Folkestone branch and both women on the counter didnt even acknowledge me. Both too busy eating Chips on the counter. (They were not serving other customers at the time or on the phone).
I called another woman from a desk behind, Lisa? who quoted "They are hungry, what do you expect".
A younger warehouse operative finished my sale. - It will be my last!

Steven Marcus who works at the Thetford branch of MPD, sold me a moped outside of the shop for £800, less than 24 hours after purchase the bike is completely shutting down, won't start, cuts out mid ride. Loads of fundamental issues which I'm certain he was aware of but hasn't told me. Upon messaging politely asking for help with these issues at the least. He proceeds to block me, instead of be a decent person and help me as he sold me the dump! I will not give up until I get help of some sort as I saved up a lot of my money to be able to get this and he knows full well what he's done!