Mr Dweeb Technology Repair Centre Reviews 120

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

They diagnosed the problem for me quickly, and fixed it within a convenient timescale. I haven’t trusted anyone else with my computer so it’s good to know where I feel confident to go when there’s a p... See more

Rated 5 out of 5 stars

Kept informed through the whole process, discussed the various options and the WhatsApp communication is great. Helpful and friendly and still worth repairing stuff rather than forking out for brand n... See more

Rated 5 out of 5 stars

Yet again, another brilliant job by Mr Dweeb. I had a 5pm emergency as my daughter’s phone had stopped working due to extensive water damage - and she was set to go on a week-long school trip the foll... See more

Rated 4 out of 5 stars

Took out laptop in to get missing screws replaced. Mr Dweeb gave the machine a thorough inspection and clean, identified problems behind the troublesome hinge and negotiated a price to fix everything.... See more

Company details

  1. Computer Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Our computer and mobile phone repair shop has been serving the London community for over 15 years, becoming a trusted and respected name in the industry. Our skilled technicians and state-of-the-art equipment have allowed us to establish ourselves as one of the top 3 repair shops in the city, delivering fast, efficient and cost-effective solutions to customers of all needs. From simple screen replacements to complex software fixes, our team is dedicated to providing outstanding customer service and quality workmanship. Come and experience the difference with the best repair shop in London!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I found the service excellent and…

I found the service excellent and highly recommend the firm. Professional in every way.

January 18, 2024
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Great service all round

Friendly service, great communications and timely delivery of a repaired iPad! Recommended

January 18, 2024
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Accurate diagnosis with modest case…

Accurate diagnosis with modest case charge. Rapid accomplished level of technical skill and totally friendly a d supportive... Hooray for them.

January 15, 2024
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Quickly repaired my laptop.

Communication was excellent throughout and the price was reasonable.

January 11, 2024
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Reliable repair

Brisk and efficient. My computer was making a horrible noise and Mr Dweeb resolved the problem within the timeframe they had given me. I was delighted to have the machine back and working properly.

January 11, 2024
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Mr Dweeb repaired my screen and helped…

Mr Dweeb repaired my screen and helped me to pack it securely for the journey home. They connected it in the shop to show it was working

January 6, 2024
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Went in with a broken screen and…

Went in with a broken screen and charging port for my Samsung s22. Next day all fixed and ready and works a treat! Really friendly and professional service can't recommend enough. Top guy! Top service!

December 14, 2023
Unprompted review
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Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Great customer communication and results

I greatly appreciated the transparent and proactive communication. It was trustworthy and made me feel I was in good hands. The repair was done in a reasonable timeframe. Very happy with the final result.

November 18, 2023
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast, with good advice and super friendly, highly recommend for repairs and social media management for businesses. True professionals.

October 30, 2023
Unprompted review
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Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

A gem of a shop

Crouch Ender's are very lucky to have this gem of a repair shop. Very friendly service and more importantly they know what they are doing with all things techie. Highly recommended. Took phone in one morning and was repaired by that afternoon. Perfect.

August 31, 2023
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Dell Laptop failure fixed promptly

My Dell laptop failed completely after a software update (Blue Screen of Death). Mr Dweeb diagnosed the problem and then reinstalled a new Operating System and got it back up and running in just over 24 hours. Good, prompt service.

August 30, 2023
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Quick and professional service!

Quick and professional service!
Repaired my iPhone X in under 30 mins

June 26, 2023
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 1 out of 5 stars

This comment concerns an iPhone SE 1st…

This comment concerns an iPhone SE 1st generation

I advise strongly against using this repairer for iPhone requirements

I left my iPhone with Mr. Dweeb in Crouch End, on Thursday 15/06/23 to replace the battery. Prior to the repair request the battery would charge to 100% but would die within a couple of hours so was not reliable. It had been my intention to first replace this phone’s battery then the other iPhone SE 1st gen which I had been using which is now also starting to become problematic .

The person receiving the phone was different to the person I saw on subsequent visits.

On Friday 16/06/23 I received a phone call asking if I wanted them to order the battery which I would have expected them to have already done and I agreed.

On Saturday 17/06/23 towards close of business, I was contacted saying they had fixed the phone but that I had to pay in cash, which I found extremely unusual but was told this was normal because the suppliers all expected to be paid in cash.

When I arrived the phone hadn’t been charged, showing only 5%; the technician/shopkeeper excused this saying it had been a rush job because they knew how much I needed it. This was untrue. I declined to pay in cash while he and another person conducted a conversation in a language I did not understand before reluctantly agreeing to accept card payment and I received an acknowledgment of £40 paid via email which did not detail the transaction.

I took my phone home and it refused to charge over the 5% and crashed frequently if I tried to used it.

As the next day was Sunday, I had to wait until today, 19/06/23 to go back to the shop. The shopkeeper asked me to leave the phone with him for 30 minutes while he tried to charge it.

After 30 minutes he informed me that it would not charge because the logic board was damaged and that it must have occurred before he replaced the battery though he had not checked it beforehand. I disputed this repeating that it had only needed a battery. Now here I was with a phone in worse condition than when I took it to his store and £40 poorer too.

The shopkeeper said he could not have damaged it because he has 8 cameras watching him as if this would mean something to me. He offered to replace the battery another time but I refused saying he had already wasted enough of my money and time. I said I wanted a refund but it fell on deaf ears.

After the 2nd visit to Mr Dweeb it now only charges to 3%.

I am very unhappy with the ‘service’ and would advise people against using this business for iPhone repair.

The right to reply below is a complete fantasy.

June 19, 2023
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre


"Thank you for your feedback. We have a team of qualified professionals at our repair shop, with more than 2 people who specialize in various types of repairs. Some of our engineers have over 20 years of experience in the field.

Upon investigation, we discovered that when you came in with the issue of your battery not going over 1%, we offered to change it on the spot. However, you preferred not to wait for a few minutes.

Sometimes, customers may have knowledge of what appears to be the original fault, but there are instances where the issue may be linked to a deeper problem on the logic board.

If you have a moment, I would be more than happy to give you a call to discuss this further and explore alternative solutions. We would like to address your concerns and provide a resolution that may change your perspective on the review.

Thank you once again, and it was a pleasure meeting you when you first visited our shop.

Best regards,
Jamal"

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, same day repair for computer that suddenly ground to a complete halt. 5 stars!

June 3, 2023
Unprompted review
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Reply from Mr Dweeb Technology Repair Centre

thank you so much

Rated 5 out of 5 stars

Fast repair

Efficient fast repair of my phone. Clear about costs upfront.

May 25, 2023
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 1 out of 5 stars

Do not go here for any repair.

Worst experience.

Paid £140 to get my phone screen fixed. They put on a fake screen, after a couple days my phone was completely unusable.

They did NOT give me a refund even after showing them the state of my phone.

Do NOT go here.

May 5, 2022
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Hi we offered you a replacement but you refused it and we offered you a full refund as we want to keep all customers happy yet again you refused it as you said you want to keep the new screen and get a refund which we said we can't as we need to return back the new screen and put your old screen on. this was 9 months ago and also you raised this issue with your bank which they awarded us the full amount after proving that we was not in the wrong which after 3 months they investigated it they found that we was not at fault.

please remove this review as its not valid review.

Rated 5 out of 5 stars

Thank you Mr Dweeb for fixing the…

Thank you Mr Dweeb for fixing the charging point on my laptop. 10 star 🌟 rating.

This business is highly recommended for all your technical issues.

Excellent customer service. 👌

February 9, 2023
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

Thank you so much for taken time out to review our computer and mobile repair centre in North London. If you have any questions or issues please get in touch with us and we will help you to the fullest.

Regards
Mr Dweeb
Tech repair centre

Rated 5 out of 5 stars

Excellent Service

Mr Dweeb (Crouch End) reinstalled some apps for my laptop after a disastrous attempt by a different company. It was done in record time. The gentlemen there were very patient and polite. I highly recommend Mr Dweeb for all your computer issues!

February 17, 2019
Unprompted review
Mr Dweeb Technology Repair Centre logo

Reply from Mr Dweeb Technology Repair Centre

thank you so much

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