Muglamania Mugs  Reviews 203

i wud send a good review but its been over a week now and i still havent recieved my order and it was for a friends birthday present that as now returned bk to america

Help was given over the phone before confiming the order. The mugs were great quality and value for money. I was really pleased with the service and would certainly use the company again.

Fabulous printing quality, brilliant contact throughout and speedy delivery. Thank you so very much, I will recommend to evryone.

I wanted a "wrap-around" image on my mugs, not use a one side single image. I had to take my panoramic photo, crop out much of the sky to fit their template, and insert my title text twice, to be visible on whichever side.
This was easy enough to anyone used to working with images on a computer.
When I uploaded the image, I could see immeditaely how much of it would fit (or not!)
so it was easy to get it spot on.

It was a pity that every stage added a price hike, so the final price - delivered - was twice the initial price, but even then it is cheaper than local photo shops, and the basic mug is pleasant to look at, to handle, and even to drink out of!

I ordered a large quantity of mugs with school logo. Both staff and students loved them. Wonderful gift to give at the end of year.

The mugs were exactly as depicted and described on the website. My queries were answered in a helpful and friendly manner. They arrived within a couple of days, well packaged and correctly addressed.

What more could you ask for?

Bought a photo mug with a picture of my two dogs on it. Colours came out perfectly and the wife loves her new mug. Great service great price.

From start to finish the order process was fantastic. The images were easy to upload and the ability to get a good price for ordering a dozen made it even better. The communication was good and the turnaround of the product was impressive. I would definitely recommend and will be back soon.

I ordered these mugs as a gift and paid £6.99 delivery charge in the expectation of them being delivered within the promised 4-6 days. On 17th June I had not heard from the recipient so I checked to see if they had liked their present, only to be told that nothing had arrived. I immediately emailed Muglamania customer service but received no apology or any other personal response. The following day I had an email to say that the mugs had been shipped by their express service. They arrived 7 days later! I think that a company is only as good as its customer service department. Everyone makes mistakes but an apology and having the situation speedily rectified goes a long way to satisfying the average customer. I think Muglamania failed on both these issues and although the mugs are exactly what I wanted I would never consider shopping with this company again.

No problems great products good value for money quite quick turn around. Only thing I would suggest is regularly updating the ordered process page on shipping date so you know roughly when it will arrive.

Hi, I know they are probably still in transit, but its been a while since you advised they had been shipped.
My daughter says they have not arrived so can't really comment until they do.

I've got two mugs being made to raise money for Lincoln City Football Club. Muglamania have bee easy to deal with, turned around our prototypes rapidly and sent them extremely well packed. We WILL be placeing an order very soon.

It was great doing business with them - any small problem/query was quickly sorted out. Delivery was prompt and there were no breakages!!

3 words only ... will use them again ... sorry that was 4 words!

Mugs arrived promptly and they were just as I designed.
Good price and website easy to use
Very satisfied

I didnt know what to expect. I am so pleased with my order it is amazing I emailed before hand to make sure they coukd do what I wanted as not seen personal pictures on travel mugs before they replied very quickly and the service has been excellent

I messed up my initial comments regarding the required by date. After emailing them, they did a two day turnaround and got the mugs to me when I needed them. A huge thanks for that.
As to the mugs themsleves, they look excellent and feel solid.
I'll be using them again shortly.

The quality of the items were much better than expected for the price. Very impressed and will be ordering again in future.

Very happy with product received, quality and speed of delivery!!

I thought the postage was high but continued with the purchase as I wanted the mugs. A few days later, I got an email telling me I hadn't completed a purchase and it quoted a different order number to mine. I tried to query it but just got an equally confusing response. I asked for confirmation that my mugs had been sent but that email wasn't answered. After about four days, I got an email telling me that my purchase had been sent but it was still expected to take 4 business days to be delivered. I think 4 days for a £6.99 postage charge is pretty steep. Had the mugs have been sent the day after I placed my order, I would have been more accepting of the cost. So with high postage, slow dispatch and confusing emails, I can't rate it any higher than a 3. It's a low 3 at that.