aquamarine murano owl arrived surprisingly quickly, and undamaged. (don't know exact dates -- late aug., early sept.) I really like it, but internet pic was more beautiful. Owl seems slightly skinnie... See more
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I can't believe how quickly these arrived from Venice! They were packed with immense care, flair and attention to detail. And the cherries themselves are beautiful! Exactly how I imagined and hoped... See more
Cannot judge yet.You have used UPS as a courier and I have had one delivery not turn up, problems with paying duty ( Brexits fault not yours and I voted to remain ) Rescheduled for Monday so we wil... See more
Company replied
The vase is beautiful. Ordering was easy, and tracking the shipment was prompt in spite of its coming from so far away. (I have one minor complaint, not important enough to subtract a star: The firs... See more
Company details
Written by the company
Shop online granted and certified Murano Glass: selected art works, sculptures, vases, jewelry, lighting, mirror. All the product are handcrafted by the most skilled hands of Muranese masters.
Contact info
San Marco 1229, 30124, Venezia, Italy
- +3468149867
- info@muranonet.com
- www.muranonet.com
3.7
Average
130 reviews
Hasn’t replied to negative reviews
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One of my best shopping experiences
One of my best shopping experiences! Being a huge fan of Murano for over a decade - picked the perfect gift for my friends’ wedding. They love it!! Many thanks to Gianni - for all the smooth communication, translating wedding greetings into Italian for me!!! and incredibly fast shipping! ^o^
August 20, 2022
The cherries are beautiful
The cherries are beautiful! They arrived safe and sound. Thank you!
September 2, 2022
Very prompt service arrived in perfect…
Very prompt service arrived in perfect condition. Grazie Tantissimo !!
August 25, 2022
5 stars
I love my murano bracelet so much I ordered one as a gift for a friend! Service was prompt and kind.
August 22, 2022
Lovely piece of glass could have been a…
Lovely piece of glass could have been a bit bigger but still beautiful.
August 22, 2022
Thank for the prompt and safe delivery…
Thank for the prompt and safe delivery of such a beautiful thing
August 21, 2022
How items arrived
Items did not arrive “wrapped w/ sticker” as they usually do . . . Nor were extra “stickers” included as requested to be sure can authenticate to customer.
Wonder if the staff has changed? A bit disappointed with this aspect — but love the Murano glass cherries. Thank you.... Tanya Becnel from New Orleans
August 20, 2022
Reply from MuranoNet
Dear Tanya,
Thanks for the feedback.
It is likely that the labels have slipped or that the packer has forgotten to put them on.
I will immediately send them to you.
See you soon.
Giovanni
Customer Care
Glass Cherries
Beautiful cherries, excellent service. Generous transaction! Highly recommend.:)
August 20, 2022
I have ordered from this place before…
I have ordered from this place before and as always very satisfied with my order and delivery time. I will order again in the near future . They always get 5 stars from me
August 10, 2022
Reply from MuranoNet
Thanks for your feedback.
As we always do, we have reviewed the entire history of your order and checked if we have not responded to any of your requests.
We didn't find anything, could you be more specific about where you were disappointed?
Thanks again for your cooperation, we are always attentive to customer feedback in order to improve our service.
Great experience
Have the wonderful experience of visiting the glass shop in Italy . Wanted a piece to remember our visit . Everything was beautiful . Will cherish our price forever
August 3, 2022
Absolutely lovely
Absolutely lovely, it was easy to order, delivery was free and very quick.
Then box was quite badly damaged, but because it was well packed it wasn’t damaged.
July 29, 2022
I was very satisfied with my purchase
I was very satisfied with my purchase. This is the second time I bought from this business.
July 22, 2022
Great communication + problem solving…
Great communication + problem solving when things didn’t go as they should. Fast delivery + quick response.
July 10, 2022
We love the item we ordered it is…
We love the item we ordered it is exactly like the picture and is just gorgeous
June 30, 2022
The products are perfect
The products are perfect! The packaging was adorable and kept the fragile items safe during transport.
June 29, 2022
The picture is shown as being for an…
The picture is shown as being for an adult. When i received it , it was for a child. Trick photography and cheating information. What do i do with it now.
June 25, 2022
Reply from MuranoNet
Dear Jennifer, sorry for that, alle the measures are shown on the pages, so you probably did not check it.
However, we have received your observation and we are preparing new photos that give a better idea of the dimensions of the bracelet.
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