Music2you Reviews 

64
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were let down by their experience overall. Customers frequently complained about missing deliveries, heavily delayed shipments, and also receiving completely incorrect products instead of what they originally purchased. Many people noted that it was extremely difficult and frustrating to reach customer support because phone numbers were completely unavailable and multiple emails went entirely unanswered. Some reviewers were satisfied with the service, mentioning that they eventually received correct items and helpful responses to their inquiries. Consumers also highlighted positive experiences regarding fast delivery times when their packages arrived safely and successfully without ever encountering any unexpected issues.

What people talk about most

Order

Consumers find order to be a source of frustration, reporting that items never arrived, emails went... See more

Product

Reviewers express mixed feelings regarding product orders, as some consumers received their correct items... See more

Response time

Clients share profound disappointment regarding the complete lack of response to multiple emails and messages... See more

Customer communications

Customers consistently note frustration with customer communications, highlighting a complete lack of... See more

Customer service

Customers expressed profound dissatisfaction regarding customer service, highlighting that emails go... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Money taken immediately, no order confirmation and no response at all to emails. No telephone number to call. I wonder how they get away with constant adverts in the Daily Mail as there seem to be m... See more

Rated 1 out of 5 stars

As seems to be the case with so many others, I recently ordered The Best No 1 s in the world CD set - only to receive Doris Days Greatest Hits. I have emailed them 3 times without even an acknowledgm... See more

Rated 1 out of 5 stars

I ordered a cd that never arrived, I emailed many times with no response. I had dealt with this site many times and never had a problem. So I contacted my NatWest Bank filled a chargeback form on line... See more

Rated 1 out of 5 stars

I ordered 3 cd's. Only2 have been received. E mailed the day of delivery, haven't had a reply. I am getting to the point of not placing orders on line, because no telephone no to chase on. On lin... See more


Company details


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1.7

Bad

TrustScore 1.5 out of 5

64 reviews

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No history of asking for reviews

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1.7

All reviews

(64)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid Music2You Who are actually International Music. Non existent customer service!

I have found to my costs, why I should never have placed my trust in music2you.co.uk. they have blocked their email boxes info at music2you.co.uk, and orders at music2you.co.uk. Nor can get through on the telephone. I placed a £59.93 order back in 23rd May 2025. Now almost 3 weeks later. I have received nothing for my money. I therefore cannot recommend

music2you.co.uk as a trusted supplier or vendor.
Customer Service is non existent. I will now contact

Only after My Credit Card Company got involved Music2You finally sent out my orders in two deliveries. I will not buy from Music2You ever again. Emails are never answered, Their phone is never answered. Only when my bank got involved did I receive part of my order, followed by another delivery to complete my order. I cannot recommend Music2You as a safe or reliable source of Music.

May 23, 2025
Unprompted review
Rated 3 out of 5 stars

This is a follow up

This is a follow up regarding my last posting. I have now received my CDs. After using this company many times in the past with super service, this purchase was very "off beat" for them. If I had been notified of "out of stock awaiting further stock" I would have been satisfied even if it was a general website notification rather than a personal reply. My 3 emails were ignored and 2 phone calls went unanswered causing me to think something was wrong and I was being deliberately ignored. I will buy from them again but they should note that some sort of general statement of a delay should be notified on that product on their website rather than ignore customer contact, which causes suspicion and bad feeling. So THANK YOU Music2You for finally sending my order

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

cd player

Ordered cd player early April. Emailed company 26th - reply several days later saying sorry for delay but out of stock, more ordered from supplier, will send item when supplied. No cd player has arrived.No reply to my 2nd email. Money taken from my bank when ordered (£42.99.) Ansafone today said mailbox full, try later.

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID - DO NOT BUY from Music2you

AVOID AT ALL COSTS - please Do not buy from Music2you
Like many others here I thought, well, if they are advetising in the Daily Mail, they must be legitamate! Sadly they are not. I ordered the Songs of the 50's CD as a gift. I paid £9.99 but have not recieved the CD and my emails remains unanswered. The phone number is simply to an unanswered 'answer-phone' AVOID AT ALL COSTS

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 CD's 30th April

Ordered 2 CD's 30th April. One has arrived , the other hasn't. My emails are ignored and message area on their phone is full. I paid for both CD's when I ordered.
I would advise people not to order from this company till we know what is going on. The Daily mail are still running their advert.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company!!!

Do not buy from this company!!!. I ordered a cd set from them in April. They have taken the money out of my account and I have not received the CDs . I have emailed numerous times asking when the CDs will be delivered. They have answered any emails i have sent and they have not answered.
Update: they have actually sent the cds i ordered.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Have not received my order

Have not received my order, confirmed 4th May,money taken 6th May.Looking at the Reviews here I see I am not the only one with the problem of not recieving the 100 Fifties CD £9.99.No reply to emails, phone mailbox full.Is this a scam?

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

Just beware

I sent for a music disk that was advertised in the Daily Mail about three weeks ago. '100 no.1 hits of the 50s'
I still haven't received the disk. £9.99 has been deducted from my account of course. I've tried to phone but get the same recorded message "the person you want isn't available right now" I've Emailed - no reply.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 4 CDs of the 50s for my father…

Ordered 4 CDs of the 50s for my father on 27th April.
13th May Still not received anything. Sent an Email enquiry and they haven’t had the decency to reply.

I also ticked the boxes not to receive email offers from them yet I am receiving them.

So, they can send me offers but not respond to my enquiry.

Avoid them to avoid disappointment.

May 13, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money on these people

I bought and paid for 2 cd’s three weeks ago and they haven’t arrived
I’ve tried to phone them, but only able to leave voicemail. I also wrote to them and they haven’t responded

They advertise a lot on the Daily Mail

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered and paid for Christmas cds…

I ordered and paid for Christmas cds on.the 18th Nov. no cds arrived. as other reviewers say never answer the phone mail always full altho.i have managed to leave 2 messages by ringing in the early hours. sent countless emails. no response altho the are inundating me with emails about their offers. Have complained to the Daily Mail as it's their advert bit they are still allowing them to advertise in their paper.

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE

I have ordered numerous times with this company no problems. Last month ordered 4 cd’s took money but no cd’s, so now claiming through credit card.
AVOID LIKE THE PLAGUE
Sent numerous emails and messages to a phone that’s constantly full

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company!

I ordered a CD advertised in the Daily Mail from Music2you.co.uk, payment for which has been taken but no confirmation nor delivery date received. I've emailed this company twice & tried ringing but their mailbox is full! I will now try & get my money back from my credit card....

November 26, 2024
Unprompted review
Rated 3 out of 5 stars

Rated 3 out of 5 stars

Rated 3 out of 5 stars
2 hours ago

Bought a 3cd Drivetime hits one of the discs has no track titles only numbers and lyrics are in a foreign language another disc all the track titles are in Spanish not the quality I expected and no response to my emails

August 30, 2024
Unprompted review
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